Our Board

Rick Christie
Board Chair
Rick is a Director and company Chairman with appointments in the private and public sectors. He is Chairman of NeSI, (the NZ Supercomputer Network), ikeGPS, and ServiceIQ; a Director of Southport Ltd, Powerhouse Ventures Ltd, Solnet Solutions Ltd, and a Trustee of the Victoria University Foundation. Recently he was Chairman of EBOS Group Ltd. He was also Director of Acurity Health Ltd, Tourism Holdings Ltd, the NZ Pork Industry Board, Deputy Chairman of the Foundation of the Victoria University Foundation Board of Trustees. He has held a number of CEO roles including Rangatira Ltd and Tradenz. He is a Chartered Fellow of NZ Institute of Directors, a Hunter Fellow of Victoria University of Wellington, and a Companion of the Royal Society of NZ.

John Albertson
Retail & Retail Supply Chain
John has over 20 years in the retail sector. His experience includes a number of years as an Associate Director (Marketing) at R Hannah and Co, and as the Chief Executive of the New Zealand Retailers Association (now Retail New Zealand), a position he held for 17 years. In addition, John has extensive governance experience from roles for GS1 NZ, NZ Wine Company, Standards Council of NZ (Deputy Chair) and the New Zealand Food Safety Authority Advisory Board. He has also been involved in retail training for many years – as a board member of ServiceIQ since it began, and its retail predecessor, the Retail Institute.

Maxine Gay
Employee Interests
Maxine was a Director on the Retail Institute Board. She is currently the Sector Secretary – Retail with FIRST UNION, where she has worked since 2007. FIRST UNION is a trade union representing more than 27,000 workers in the Finance, Industrial, Retail, Stores, and Transport sectors.

Trevor Douthett
Retail & Retail Supply Chain
After nearly 35 years at LV Martin & Son, including 10 years as CEO, Trevor led the acquisition of the Baby City chain in 2012, where he is Managing Director. Trevor is a Finance graduate (BCA) from Victoria University and has become a career retailer with a strong interest in training.

Maryann Geddes
Hospitality
Since 1994 Maryann has held senior HR management positions with Skyline Enterprises based in Queenstown, where she is currently Group Manager Risk and Compliance. Maryann is responsible for the management of business risk and compliance within 13 operating companies. Over the past 25 years Maryann has held a number of director roles within industry organisations and has had a close involvement in tourism and hospitality issues, both at national and international level.

Jill Hatchwell
Aviation, Tourism, Travel and Museums
Jill has over 30 years’ experience in financial and corporate management. She is a formation director of NZX-listed Aorere Resources Limited and a director of TSX and NZAX-listed Chatham Rock Phosphate Limited. She has extensive aviation industry experience having been on the board of Vincent Aviation Limited, formerly one of New Zealand’s largest privately owned international airlines, and she is also a director of aviation consultancy company, Air Ops NZ Limited. Jill is a member of the ServiceIQ Audit & Risk Committee.

Andrew Olsen
Aviation, Tourism, Travel and Museums
Andrew joined the ServiceIQ Board in May 2017. He brings extensive leadership and governance experience from his career as an executive in the international travel industry. Andrew is Chief Executive of the Travel Agents Association of New Zealand (TAANZ) where he has led the qualification training initiative for over 3000 agents and staff. He was formerly the New Zealand Director for Carlson Wagonlit Travel, and has also held senior positions with American Express and Gulliver’s Travel Group. Andrew is a Director of the World Travel Agents Association Alliance (WTAAA). He is also a member of the New Zealand Institute of Directors.

Bruce Robertson
Deputy Board Chair
Bruce is the Deputy Board Chair for ServiceIQ. He is one of New Zealand’s most experienced advocates, who began interacting with Cabinet Ministers while in his early 20s. At that time he was the Federated Farmers advocate for the arable and transport sectors. He joined Hospitality New Zealand in 1995 leading a revival of the organisation, seeing it grow from 700 members covering mostly bars, to 3,200 members representing the breadth of the hospitality industry from cafés to luxury lodges. Bruce left Hospitality New Zealand after 20 successful years and is now undertaking a number of governance and advocacy roles across hospitality, gaming, tourism, industry training and childhood well-being.

John Selby
John has had an extensive career in PricewaterhouseCoopers where, for 25 years, he was a partner working in the New Zealand, Australian and Asian markets, providing advisory, audit and risk management services to a wide range of organisations and private company Boards, including Shell New Zealand, Sky Television, L&M Group, Downer EDI, and Tenix. John is chairman of MDH Property, Booster Investment Management, Booster Assurance; a director of VicLink and chairs the ServiceIQ Audit & Risk Committee.