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Our Board

Rick Christie

Rick Christie

Board Chair

Rick is a Director and company Chairman with appointments in the private and public sectors. He is Chairman of NeSI, (the NZ Supercomputer Network), ikeGPS, and ServiceIQ; a Director of Southport Ltd, Powerhouse Ventures Ltd, Solnet Solutions Ltd, and a Trustee of the Victoria University Foundation. Recently he was Chairman of EBOS Group Ltd. He was also Director of Acurity Health Ltd, Tourism Holdings Ltd, the NZ Pork Industry Board, Deputy Chairman of the Victoria University Foundation Board of Trustees. He has held a number of CEO roles including Rangatira Ltd and Tradenz. He is a Chartered Fellow of NZ Institute of Directors, a Hunter Fellow of Victoria University of Wellington, and a Companion of the Royal Society of NZ.


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Des Flynn

Retail & Retail Supply Chain

Des Flynn is a lifetime career retailer with over 50 years of retail experience covering large and medium multi-store businesses, franchise businesses, and business consultancy. He has had many senior executive and leadership roles, including Chief Executive, General Manager, and Business Director, at Progressive Enterprises, Woolworths, Life Pharmacy Group, and The Warehouse Group. In his current role, he works part time with The Warehouse Group as Head of External Stakeholder Engagement and Public Policy, and is involved in mentoring senior managers. Des is a Retail New Zealand board member, Chair of the Industry Advisory Board for the Massey University Business School, and actively involved with government agencies giving the retail perspective on impact of proposed legislative changes.


Maxine Gay

Maxine Gay

Employee Interests

Maxine was a Director on the Retail Institute Board. She is currently the Sector Secretary – Retail with FIRST UNION, where she has worked since 2007. FIRST UNION is a trade union representing more than 27,000 workers in the Finance, Industrial, Retail, Stores, and Transport sectors.


Trevor Douthett

Trevor Douthett

Retail & Retail Supply Chain

After nearly 35 years at LV Martin & Son, including 10 years as CEO, Trevor led the acquisition of the Baby City chain in 2012, where he is Managing Director. Trevor is a Finance graduate (BCA) from Victoria University and has become a career retailer with a strong interest in training.


MaryannGeddes

Maryann Geddes

Hospitality

Since 1994 Maryann has held senior HR management positions with Skyline Enterprises based in Queenstown, where she is currently Group Manager Risk and Compliance. Maryann is responsible for the management of business risk and compliance within 13 operating companies. Over the past 25 years Maryann has held a number of director roles within industry organisations and has had a close involvement in tourism and hospitality issues, both at national and international level.


Jill Hatchwell

Jill Hatchwell

Aviation, Tourism, Travel and Museums

Jill has over 30 years’ experience in financial and corporate management. She is a formation director of NZX-listed Aorere Resources Limited and a director of TSX and NZAX-listed Chatham Rock Phosphate Limited. She has extensive aviation industry experience having been on the board of Vincent Aviation Limited, formerly one of New Zealand’s largest privately owned international airlines, and she is also a director of aviation consultancy company, Air Ops NZ Limited. Jill is a member of the ServiceIQ Audit & Risk Committee.


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Andrew Olsen

Aviation, Tourism, Travel and Museums

Andrew joined the ServiceIQ Board in May 2017. He brings extensive leadership and governance experience from his career as an executive in the international travel industry. Andrew is Chief Executive of the Travel Agents Association of New Zealand (TAANZ) where he has led the qualification training initiative for over 3000 agents and staff. He was formerly the New Zealand Director for Carlson Wagonlit Travel, and has also held senior positions with American Express and Gulliver’s Travel Group. Andrew is a Director of the World Travel Agents Association Alliance (WTAAA). He is also a member of the New Zealand Institute of Directors.         


Bruce Robertson

Bruce Robertson

Deputy Board Chair

Bruce is the Deputy Board Chair for ServiceIQ. He is one of New Zealand’s most experienced advocates, who began interacting with Cabinet Ministers while in his early 20s. At that time he was the Federated Farmers advocate for the arable and transport sectors. He joined Hospitality New Zealand in 1995 leading a revival of the organisation, seeing it grow from 700 members covering mostly bars, to 3,200 members representing the breadth of the hospitality industry from cafés to luxury lodges. Bruce left Hospitality New Zealand after 20 successful years and is now undertaking a number of governance  and advocacy roles across hospitality, gaming, tourism, industry training and childhood well-being.


John Selby

John Selby

John has had an extensive career in PricewaterhouseCoopers where, for 25 years, he was a partner working in the New Zealand, Australian and Asian markets, providing advisory, audit and risk management services to a wide range of organisations and private company Boards, including Shell New Zealand, Sky Television, L&M Group, Downer EDI, and Tenix. John is chairman of MDH Property, Booster Investment Management, Booster Assurance; a director of VicLink and chairs the ServiceIQ Audit & Risk Committee.


Kirikaiahi (Kiri) Mahutariki

Kirikaiahi (Kiri) Mahutariki

Institute of Directors Future Director Programme – Future Director

ServiceIQ works with the Institute of Directors, and as part of their Future Directors programme, Kirikaiahi Mahutariki will be working with our Board until early 2019.

Kirikaiahi is of Te Arawa, Mataatua, Tongareva (Cook Islands) and Tahitian descent. She has over 19 years of commercial experience in the private sector. She is a lawyer by background with 17 years PQE, and over that time she has worked at PricewaterhouseCoopers in tax and at Kahui Legal practicing law; she is is now working in the banking and finance industry at ASB Bank in the Māori Financial Solutions team.

Kirikaiahi is a founding member and alumni of the Advancement of Māori Opportunity (2003), a values-based leadership programme. Appointed to the Judiciary Committee for Wellington Rugby League in 2008 Kirikaiahi was Chair of the Judiciary from 2010 to 2016. Kirikaiahi is also a founding member of the Charities Registration Board (2012–2015), an alumnus of the 2015 Global Women BreakThrough Leaders Programme, and a board member on VSA (Volunteer Services Abroad), VSA Foundation (investment arm) and Ngā Wāhine Hākinakina o Aotearoa / Women in Sport Aotearoa.