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Our Executive


Andrew McSweeney

Chief Executive

Andrew was previously with AgResearch for seven years as its Shared Services Director. His other roles have been as Group General Manager of Human Resources and Corporate Services for PGG Wrightson Limited, and executive positions as General Manager Human Resources for ANZ National Bank, Human Resources Manager for Fujitsu and Head of Human Resources for BNZ. 

Tony Laskey circle 150px

Tony Laskey (starts 4 Feb 2019)

General Manager – Industry Engagement

Tony is responsible for directing the ServiceIQ front-line team, ensuring the right training solutions are offered to businesses and their employees to increase capability across the sectors we serve: aviation, hospitality, museums, retail and retail supply chain, travel and tourism. Tony’s previous roles have included executive level positions at The Travel Corporation, Contiki Holidays, and THL where he has established and mentored high performing teams with a winning culture.


Shelley-Maree Cassidy

General Manager – Marketing & Product Development

Shelley is responsible for the team that provides marketing, digital media and communications, as well as those that develop ServiceIQ's products and carry out quality assurance. She was previously Marketing Manager at the Hospitality Standards Institute. Her marketing experience has been in the textiles, publishing and design industries.


Glen Keith

General Manager – Strategic Engagement

Glen has a long career in education and training. As the General Manager – Strategic Engagement, his role is to oversee investment planning, industry skills and research, Māori and Pasifika, literacy, language and numeracy, schools, providers, and policy and advocacy. Glen was previously Strategic Project Manager for the Hospitality Standards Institute, and has held senior positions with the Tertiary Education Commission, Department of Internal Affairs and Department of Labour.