Skip to content
On the face of it, the Scenic Hotel Group doesn’t seem like a candidate for deeply embedded training programmes. Th…

Real success stories

Discover the secrets to genuine success for your business and your people.

  • High octane service career thumb

    High octane service career

    She started out thinking she was going to be a hairdresser, but her work experience and commitment to learning since leaving school has driven Amber Ledingham down a completely different road, into Z Energy service stations.

    Read more
  • Emersons menu thumb

    Emerson’s – Pouring craft into customer service

    Once upon a time craft beer was enjoyed by only a knowledgeable few. But in recent years it’s become sought after by so many that it seems like there’s a new craft beer brand launching every month.

    Read more
  • Scenic Hotel thumb

    Scenic Hotel staff go places

    On the face of it, the Scenic Hotel Group doesn’t seem like a candidate for deeply embedded training programmes. The employees are excellent, the business is very profitable and it’s one of New Zealand’s most famous hospitality and accommodation brands. 

    Read more
  • Green cross Hilary Hatfull thumb

    Skilled staff put Life Pharmacy in great health

    A pharmacy is far from a normal retail store, says Hilary Hatfull, Retail Manager at Green Cross Health’s Life Pharmacy in Lower Hutt’s Queensgate Mall. It’s all about giving customers advice to help them select the right products for their health. For instance, it might include helping them choose products that are compatible with other medications they may be taking.

    Read more
  • Sean Cardiff thumb

    Would you like a career with that?

    Sean Cardiff got a part-time job at McDonald’s to help pay his own way in the last year at high school. He wanted to help his family out by being financially independent but it became much more than that.

    Read more
  • Short orders Liam Wilkie thumb

    Short Orders – Dealing to dyslexia in the kitchen

    Liam Wilkie got a taste of what he wanted to do in life when he helped prep food for weddings and events at a family friend’s catering business in Hawera. The experience when he was just 12 years-old inspired him to study hospitality and cookery at school. Now, at 21, he’s close to completing his chef apprenticeship at the Copthorne Hotel’s upscale One80˚ restaurant overlooking Oriental Bay in Wellington.

    Read more
  • Adam Dickson thumb

    Who dares wins!

    From an unpromising start at school to an expert chef, cookery tutor, and currently Assessment & Membership Co-ordinator at the Restaurant Association of New Zealand, Adam Dickson has quite a story to tell. The way he recounts it his life sounds like an amazing adventure. 

    Read more
  • relentless quest for great staff

    Relentless Quest for Great Staff

    It’s not only guests who love staying with Quest Apartments. Their staff are also happy staying with Quest for a long time. On-job training for significant qualifications has not only created employee loyalty, it can also help maintain excellent standards for guests across its 34 properties.

    Read more
  • Retail Rock Star

    Retail Rock Star

    Many dream of making a living making music. Beau Richardson has the next best thing. He’s a guitar–playing senior sales assistant at The Rockshop in Palmerston North and, as far as he’s concerned, it’s a career with plenty of high notes.

    Read more
  • Reading the situation correctly thumbnail

    LLN – It’s literally a great idea

    You can employ wonderful people with a great attitude and the right skills for the job. But if English is a second language for these employees, what they might appreciate is a course in literacy skills to strengthen their communication and help them feel much more part of the team.

    Read more