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Kick-start a great career in service!

Introducing aviation, tourism, travel, hospitality, retail, retail distribution

Welcome to ServiceIQ, a partner in Got a Trade? Got it Made! and proud to be helping Kiwis get great careers by training on-job in New Zealand’s booming service industry.

Unlimited choice

There are hundreds of terrific careers to aim for: aviation engineer, airport operations manager, pilot, flight attendant, airport customer service, travel consultant, tourism guide, professional chef, catering expert, food & beverage manager, café and restaurant manager, retail manager, and many, many more…  

And the great news is that once you get into the industry you love, you can train and gain the knowledge and qualifications you need to step up into these roles. Find out more here.

Right for you?

If you thrive on helping others, the service industry offers huge opportunities to make a positive difference and enjoy a satisfying career.

And if you learn best by doing, upskilling on-job is the best way to gain an education, experience, qualifications and earn a living, all at the same time.

How do I get started?

The first thing you need to do is get an entry level job in the service industry you’re really interested in. Once you’ve got the job, you’ll have the opportunity to train, earn as you learn, and gain the experience and qualifications that get you the next role and take you places.

Download your copy of the Service Career Kick-Starter.

Download your copy of the Getting Job Ready for the Service Sector activity booklet.


Be inspired by our service industry heroes: 

Tara Jones Aviation Video
Ella Blake Hospitality Video
Sarah Collins Tourism Video
Jessica Keiller Retail Video

Download our 360 VR apps to experience a fantastic tour of these careers: 

VR category icons

More great stories: 

GotATrade Aviation Video
GotATrade Hospitality Video
GotATrade Tourism Video
GotATrade Retail Video
GotATrade Retail Video
GotATrade Hospitality Video
GotATrade Defence Video
GotATrade Tourism Video


Success stories

Read about how others are succeeding in their career of choice 

Beau Richardson
Beau Richardson, Senior Sales Assistant

"The higher you go with training, the more value you can add to the business..."

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Sarah Collins
Sarah Collins, Senior Guide

I really enjoy working at Hobbiton Movie Set and the opportunity they are offering me..."

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Jess Simpson
Jessica Simpson, Bookings Coordinator;

“It’s great to have an opportunity to better yourself on the job...

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Ella Blake
Ella Blake, Front Office Manager

"You can always work your way up in hospitality. The hospitality sector is not a stagnant industry..."

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Jonelle Goldsbury
Jonelle Goldsbury, RNZAF

"It has been a great career move, there are endless opportunities..."

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Eliza Swainson
Eliza Swainson, Mitre10 Mega

“I enjoys the challenge of coming up with design solutions for customers..."

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Ellie McIlraith
Ellie McIlraith & Bailey McGuire, Aviation

“Meeting new people and sharing our great country with visitors is hard to beat..."

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Jessica Keiller
Jessica Keiller, Assistant Store Manager

I want to get to the top. I’m hungry to be better and to take on more..."

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Chantel with dolphin 448x299
Chantal Mackle, Tour Guide

“I make people’s dreams come true...”

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Chris Cooper
Chris Copper, Pilot

My ultimate goal is to become an airline captain...”

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Tamara Johnson, Chef 

“My current job is the most exciting since graduating from my apprenticeship...

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Jesse Roys
Jesse Roys, Tourism

“I’ve always been interested in dealing with customers one on one ...”

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Alice Orr, Tourism

Adventure tourism is not a walk in the park. It’s both scary and thrilling...

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Ash Wade, Chef

“I saw what blending flavours could do to a dish, that’s what made me want to become a chef.”

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Bruno Maciel, Front of house

“If I can help customers go home smiling, I feel good...”

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Nicole Brian
Nicole Brian, Aircraft Engineer

“My next goal is to become a licenced aircraft engineer so I can certify aircraft's”

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Rebecca Parker
Rebecca Parker, Retail

I love helping people and providing customers with the best service....

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Divan Badenhorst, Retail

I’m very creative and always eager to gain new skills and knowledge that will help prepare me for my next role...

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Matthew McCarthy
Matthew McCarthy, Museums

My studies are very focused on collections, but there is a big shift towards visitor experience...”

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Julia Hawkins
Julia Hawkins, Food Services

I like hearing that a meal service has gone well. Really good food helps in a patient’s recovery...

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Shannon Dixon
Shannon Dixon, Retail

I gained knowledge about how a large business like The Warehouse is run....

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Jacob Brookie, Museums

Doing this feels fantastic! It’s brilliant not just to have knowledge but to be able to share it...

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Bayleigh McGuire, Aviation

I would recommend it to anyone who has even the slightest interest in the aviation industry...”

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Ben Brown
Ben Brown, Chef

It’s fun and I’m learning a lot. They’ve always looked after me and now they’re helping me to craft a career...

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Amanda Nelson
Amanda Nelson, Travel

“I hate having debt so this way of building a future is perfect for me...

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Melissa Lacascade, Hospitality

I want to raise my standards for myself and work even harder...

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Anna Bellamy, Retail

Training forces you to look at different aspects of retail in depth and it keeps your mind fresh...”

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Haylee Keepa-Gordon, Hotel

It’s a really good learning experience and I don’t have a student loan, which I’m really happy about...

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Select your industry of choice

To find out more on the different careers


Choose an industry and discover a great career




You and your students can find out more about careers in the service sector at: >


Careers Maps

Students can find out more about careers pathways with our ServiceIQ career maps.  

Career maps >


Get expert help

If you have any questions, please don’t hesitate to contact our Schools Team or we can call you. Simply click the button below and give us your contact details.

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Getting-job-ready-for-the-service-sector-Ed1-web.pdf 146 KB pdf