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News and views you can use to help build your business and career.

  • Minister launches roadmaps

    Minister launches “stunning” Service Sector Regional Plans

    Ten regions around the country now have Roadmaps and Plans for their service sectors, with four more on the way, thanks to industry training organisation ServiceIQ.

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  • Nicholas Todd thumb

    Army Apprentice Chef wins major battle at New Zealand’s culinary awards

    All that army training that taught him to remain calm under pressure must have helped up-coming chef Nicholas Todd to emerge victorious as the winner of the prestigious ServiceIQ Champion Apprentice Chef 2017 competition, held at the NZ Hospitality Championships in Auckland last Sunday.

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  • Wharekauhau

    Top chef Marc Soper of Wharekauhau Country Estate to judge New Zealand’s top care home cuisine

    Marc Soper is used to creating sensational dishes for high-paying guests at the luxury Wharekauhau Country Estate in Wairarapa. Now, the multi-award winning executive chef, who was also crowned Chef of the Capital in both 2015 and 2016, is going to bring his...

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  • 2017 Cookery Apprentice2

    Who will taste success?

    Finalists Announced for ServiceIQ Champion Apprentice Chef 2017 Competition. From Auckland to Queenstown, eight great young chefs will feel the heat of the competition kitchen when they battle it out to win the coveted title of ServiceIQ Champion Apprentice Chef of the Year at the NZ Hospitality Championships in Auckland on Sunday 30 July.

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  • skills shortage

    Skills shortage reaching crisis levels in the service industry

    There’s a skill shortage looming in the service industry that’s going to affect all New Zealanders, across all regions, and visitors to our country.

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  • AYS Aotearoa thumb

    At Your Service Aotearoa – A Manifesto

    Meeting the labour and skill needs of the wellbeing sector.

    The service sector is a large and important part of the New Zealand economy, fostering significant employment and wealth opportunities.
    The sector accounts for 29% of New Zealand employment – nearly 600,000 people.

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  • No excuses FREE training

    No excuses! FREE training for gaming staff offered by ServiceIQ

    To help ensure safer gaming throughout New Zealand, ServiceIQ, Industry Training Organisation for the hospitality industry, together with Clubs New Zealand, is making its online training course free for staff working in bars and clubs that offer gaming. Please note: this was a time-limited offer and is no longer available.

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  • rick christie

    “Best year ever” says ServiceIQ Chair

    Rick Christie, ServiceIQ Chair, says the industry training organisation’s strong performance in New Zealand and internationally in 2016 is exciting, and sets the scene for opportunities to help build capability and connections for businesses and their employees.

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  • Silver lining

    Silver lining to skills shortage

    News of skills shortages, particularly a need for 200,000 more people working within the service sectors, continues to make headlines. 

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  • AYS Aotearoa thumb

    $48 billion industry at risk

    An industry that employs almost one in three New Zealanders is at risk, a new report on the service industry notes.

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