News and views you can use to help build your business and career.
Kiwi Skills are World Skills
ServiceIQ is right behind WorldSkills. In 2013 we supported two categories and in 2014 there may very well be four that we can support.
New skills online anywhere anytime
Everybody wants satisfied customers, whether you’re the owner of the business, or one of those people providing service. These customers make for both good business and better working days for staff.
Opportunity to Step Forward in 2014
ServiceIQ’s respected Step Forward training programme is kicking off again in early 2014.
New Steps at The Langham
They’re doing something innovative at The Langham. Two managers at the Auckland hotel have introduced a nationally recognised qualification based on 'invisible' textbooks – a first for hotels in New Zealand.
ServiceIQ has new Christchurch home
The industry training organisation (ITO) for service sector industries is open for business in new premises in Christchurch.
Hospitality Training Trust announces award winners
The Hospitality Training Trust (HTT), formed to promote training and excellence in hospitality through funding worthy projects, today announced the winners of the inaugural 2013 HTT grants in the latest funding round.
LCQ Update: Sale and Supply of Alcohol Act regulations regime decision
The new Sale and Supply of Alcohol Act (2012) comes into effect on December 18th 2013 and replaces the Sale of Liquor Amendment Act (2004). This change will impact the Licence Controller Qualification (LCQ) that ServiceIQ provide.
Big benefits from taking test
One of the first hurdles when starting on any learning is understanding what everything means. New concepts require explanations using words and language we already know.
LCQ Update: What you need to know
The Sale and Supply of Alcohol Act (2013) comes into effect on December 18th 2013. As part of the preparation for this change, in July of this year, the units that form the Licence Control Qualification (LCQ) were reviewed.