News and views you can use to help build your business and career.
$48 billion industry at risk
An industry that employs almost one in three New Zealanders is at risk, a new report on the service industry notes.
Service sector ITOs urge action on training
The four industry training organisations (ITOs) that deliver on and off-job training to New Zealand’s burgeoning service sector workforce have joined forces to issue a call to arms over mounting skills’ shortages.
NZ on-job training qualifications take off in UAE
A new agreement between the Knowledge and Human Development Authority (KHDA) of Dubai and ServiceIQ Industry Training Organisation (ITO) is a game-changer for the recognition of qualifications between the two countries.
Raising a glass to top shelf cellar door skills
A new training assessment designed to recognise and reward high standards of customer service at New Zealand’s vineyard cellar doors will be welcomed by wineries around the country.
ServiceIQ first NZ Industry Training Organisation to get ISO 9001
Globally-recognised international standard ISO 9001:2015 has been awarded to ServiceIQ, the country’s industry training organisation (ITO) for the service sectors of tourism, hospitality, aviation, retail, travel and museums.
Marlborough student ready for take-off with ServiceIQ Scholarship
Joel Goldthorpe has been hooked on flying since age 15 when his father bought him a pilot experience flight trial at the Marlborough Aero Club in August 2015.
Delaware North at Wellington airport wins NZ’s top hospitality award again
When you stop for coffee and a bite to eat at Wellington airport, there’s a high chance you’ll be served by New Zealand’s top hospitality team.
Service sectors serve up over a third of all Kiwi careers
Not only do the tourism, retail, hospitality, aviation and travel sectors provide vital services to New Zealanders and our visitors, combined, they also serve up some of the biggest opportunities for jobs and careers.
Top aviation and hospitality “athletes” win gold at national skills Olympics
Move over sports stars. On Sunday, New Zealand’s top trainees in aviation engineering, cookery and hospitality management battled national rivals to win the chance to compete against the best in the world at next year’s international WorldSkills championships, sometimes referred to as the skills Olympics.