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Congratulations to the winners of the 2018 WorldSkills New Zealand Aircraft Maintenance National Competition. Gold…


News and views you can use to help build your business and career.

  • TopShop News Thumbnail

    Seeking Top Shop’s top people

    This year sees the return of the ServiceIQ-sponsored Retail Professional Award to Top Shop, celebrating the many rising star people working in retail businesses.

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  • News IQ Ribbon Icon Gold

    ServiceIQ Museum Award Finalists Announced

    Creamy Psychology, Wellington City Gallery’s captivating survey of the intriguing work of art photographer Yvonne Todd, a look back at 75 years of flight with Air New Zealand currently on show at Te Papa, and several innovative WWI exhibitions and programmes are just some of the exciting finalists in the ServiceIQ 2015 New Zealand Museum Awards.

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  • Priceless Service Thumbnail

    Priceless service for free

    Everyone knows that skilled and capable staff are essential. Every good business wants its people to be happy, productive and skilled. or restaurants, bars, hotels and cafés, these are especially important because each one has a big impact on customer service – and that drives business.

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  • Nickolas Han Award Winning Thumbnail

    Prize gives award-winning chef entrée to the top

    Nickolas Han could well be one New Zealand’s next great chefs. He’s doing pretty well so far. Having got into the profession through a casual kitchen role, he seems to be on the express dumbwaiter to the top.

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  • Dean Thumbnail

    Are you capable and connected?

    The Government has made it clear tourism is important to New Zealand’s economy in the years to come. Tourism is made up of many sectors, including hospitality. And world-class hospitality service is vital to the future of the tourism industry

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  • News Article

    ServiceIQ helps put the spotlight on qualified Kiwis

    Attention all ServiceIQ achievers: you can now promote your qualifications and skills online by connecting with ServiceIQ’s newly launched LinkedIn Alumni profile page.

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  • Skills Thumbnail

    2015 the year of great New Zealand service

    New Zealand’s successful service industries like tourism, hospitality and retail are set to take advantage of a growing economy. Key to satisfying customers is excellent customer service. Putting a smile on a customer’s face is also great for business and helps keep people coming back, says ServiceIQ Chief Executive Dean Minchington. 

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  • gambling hosts Thumbnail

    Essential skills for gambling hosts

    If gambling is available at your venue, you must make sure that you and your staff have completed the right training to help protect your guests, your members, your team and your business. This is essential at all times, but especially with the busy holiday season ahead.   

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  • News Article

    Would you like a Diploma with that?

    It's a step closer to running the show for 56 McDonald's graduates who have achieved their National Diploma in Hospitality Operational Management (Level 5). 

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  • Quest for the best Thumbnail

    Quest for the best!

    Customers are always looking for excellent personal service. And it takes a special kind of person to provide it. It was smiles all round when Salome Sovea of Quest on Beaumont Serviced Apartments was presented with her ServiceIQ National Certificate of Hospitality (Front Office) Level 3.  

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