News and views you can use to help build your business and career.
Seeking Top Shop’s top people
This year sees the return of the ServiceIQ-sponsored Retail Professional Award to Top Shop, celebrating the many rising star people working in retail businesses.
ServiceIQ Museum Award Finalists Announced
Creamy Psychology, Wellington City Gallery’s captivating survey of the intriguing work of art photographer Yvonne Todd, a look back at 75 years of flight with Air New Zealand currently on show at Te Papa, and several innovative WWI exhibitions and programmes are just some of the exciting finalists in the ServiceIQ 2015 New Zealand Museum Awards.
Priceless service for free
Everyone knows that skilled and capable staff are essential. Every good business wants its people to be happy, productive and skilled. or restaurants, bars, hotels and cafés, these are especially important because each one has a big impact on customer service – and that drives business.
Prize gives award-winning chef entrée to the top
Nickolas Han could well be one New Zealand’s next great chefs. He’s doing pretty well so far. Having got into the profession through a casual kitchen role, he seems to be on the express dumbwaiter to the top.
Are you capable and connected?
The Government has made it clear tourism is important to New Zealand’s economy in the years to come. Tourism is made up of many sectors, including hospitality. And world-class hospitality service is vital to the future of the tourism industry
ServiceIQ helps put the spotlight on qualified Kiwis
Attention all ServiceIQ achievers: you can now promote your qualifications and skills online by connecting with ServiceIQ’s newly launched LinkedIn Alumni profile page.
2015 the year of great New Zealand service
New Zealand’s successful service industries like tourism, hospitality and retail are set to take advantage of a growing economy. Key to satisfying customers is excellent customer service. Putting a smile on a customer’s face is also great for business and helps keep people coming back, says ServiceIQ Chief Executive Dean Minchington.
Essential skills for gambling hosts
If gambling is available at your venue, you must make sure that you and your staff have completed the right training to help protect your guests, your members, your team and your business. This is essential at all times, but especially with the busy holiday season ahead.
Would you like a Diploma with that?
It's a step closer to running the show for 56 McDonald's graduates who have achieved their National Diploma in Hospitality Operational Management (Level 5).
Quest for the best!
Customers are always looking for excellent personal service. And it takes a special kind of person to provide it. It was smiles all round when Salome Sovea of Quest on Beaumont Serviced Apartments was presented with her ServiceIQ National Certificate of Hospitality (Front Office) Level 3.