Real success stories
Discover the secrets to genuine success for your business and your people.
The Holiday to Remember
“We’re not selling accommodation. We are selling memories,” says Raglan Kopua Holiday Park Manager Rob Clark who, with his wife, has built an iconic haven and a highly successful business.
A topdressing firm with its feet on the ground
Flying through rugged country, fast and low feels like adventure tourism for Chris Smith, Engineering Manager at Ravensdown Aerowork. The glamorous, thrilling side of topdressing is also the ultimate picture of his team’s hard work on the ground to keep the daredevils airborne.
Building on a great tourism tradition
The Pink and White Terraces, often referred to as the 8th wonder of the world, were the start of New Zealand’s vital tourism industry. It’s where famous principal guide Sophia Hinerangi enthralled visitors.
If you really want to know what makes a hotel successful, ask the people who are right on the frontline when it comes to customer service – housekeeping. It’s the perfect place to get your career in hospitality up and running, and you’ll earn as you learn from the day you start!
New Rising Star Celebrated at Hotel Industry Awards
Sam Swaffield was named the new ServiceIQ Hotel Industry Outstanding Young Executive of the Year.
An iconic New Zealand business successful for around 53 years offering the ultimate Kiwi family holiday complete with beautiful location, cosy cabins, flying fox, stunning river for swimming and heaps more. You wouldn’t think that Quinney’s Bush Camp has much more to learn about outstanding visitor experience. Just take a look at the glowing online reviews from guests young and old.
Anna Bellamy has won Ziera Shoes’ ‘Manager of the Year’ for a second time. It’s a fantastic result. But it’s the store’s great numbers and satisfied customers that give the retail star a regular lift.
Young Kiwis win gold at 'Trade Olympics'
Two New Zealanders who battled contestants from six countries at the WorldSkills NZ event in Hamilton last week both hold nationally recognised ServiceIQ qualifications.
Tom's top tips for great service
At the Clubs New Zealand Expo in sunny Nelson, ServiceIQ got some time with Clubs New Zealand President Tom Fisher. We also caught up with him again after he returned from the Australian Clubs Conference.
Prize gives award-winning chef entrée to the top
Nickolas Han could well be one of New Zealand’s next great chefs. He’s doing pretty well so far. Having got into the profession through a casual kitchen role, he seems to be on the express dumbwaiter to the top.