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Real success stories

Discover the secrets to genuine success for your business and your people.

  • Raglan News Thumbnail

    The Holiday to Remember

    “We’re not selling accommodation. We are selling memories,” says Raglan Kopua Holiday Park Manager Rob Clark who, with his wife, has built an iconic haven and a highly successful business.

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  • Ravensdown Aerowork News Thumbnail

    A topdressing firm with its feet on the ground

    Flying through rugged country, fast and low feels like adventure tourism for Chris Smith, Engineering Manager at Ravensdown Aerowork. The glamorous, thrilling side of topdressing is also the ultimate picture of his team’s hard work on the ground to keep the daredevils airborne.

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  • Whakarewarewa News Thumbnail

    Building on a great tourism tradition

    The Pink and White Terraces, often referred to as the 8th wonder of the world, were the start of New Zealand’s vital tourism industry. It’s where famous principal guide Sophia Hinerangi enthralled visitors.

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  • Hotel Happiness News Thumbnail

    Hotel Happiness

    If you really want to know what makes a hotel successful, ask the people who are right on the frontline when it comes to customer service – housekeeping. It’s the perfect place to get your career in hospitality up and running, and you’ll earn as you learn from the day you start!

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  • Sam Swaffield News Thumbnail

    New Rising Star Celebrated at Hotel Industry Awards

    Sam Swaffield was named the new ServiceIQ Hotel Industry Outstanding Young Executive of the Year.

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  • Quinney news Thumbnail

    Going Bush

    An iconic New Zealand business successful for around 53 years offering the ultimate Kiwi family holiday complete with beautiful location, cosy cabins, flying fox, stunning river for swimming and heaps more. You wouldn’t think that Quinney’s Bush Camp has much more to learn about outstanding visitor experience. Just take a look at the glowing online reviews from guests young and old.

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  • Anna Bellamy News Thumbnail

    Striding ahead!

    Anna Bellamy has won Ziera Shoes’ ‘Manager of the Year’ for a second time. It’s a fantastic result. But it’s the store’s great numbers and satisfied customers that give the retail star a regular lift.

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  • Jacklin Pillay workskills News Thumbnail

    Young Kiwis win gold at 'Trade Olympics'

    Two New Zealanders who battled contestants from six countries at the WorldSkills NZ event in Hamilton last week both hold nationally recognised ServiceIQ qualifications.  

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  • ServiceIQ Expo News Tumbnails

    Tom's top tips for great service

    At the Clubs New Zealand Expo in sunny Nelson, ServiceIQ got some time with Clubs New Zealand President Tom Fisher. We also caught up with him again after he returned from the Australian Clubs Conference.

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  • Jamie Bissonnette News Thumbnail

    Prize gives award-winning chef entrée to the top

    Nickolas Han could well be one of New Zealand’s next great chefs. He’s doing pretty well so far. Having got into the profession through a casual kitchen role, he seems to be on the express dumbwaiter to the top.

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