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Get set for new Tourism 2017


If you’re teaching Tourism in 2017, the New Zealand Certificate in Tourism (Introductory Skills) (Level 2) is a new programme that has some NZQA requirements that are different to the National Certificate in Tourism (Level 2) programme that you may have used previously. Find out how to deliver this new programme in 2017.

This new programme includes a new certificate, updated unit standards with revised credits, and some NZQA requirements that are different to the National Certificate in Tourism (Level 2) programme that you may have used previously.

This new programme also has a wider selection of unit standards to choose from when compared to the previous programme. The breadth of units to choose from and the resulting programme flexibility means training can be tailored to both your students’ needs and your school’s facilities.

What you need to do

New process for schools: Accreditation

Because the new tourism programme results in a New Zealand Certificate, you need accreditation from NZQA to deliver this training. NZQA have provided information on accreditation.

You will need a letter of support from ServiceIQ to include with your application to NZQA for accreditation to deliver the programme. Download the Flowchart below for more information.

If you need help with this process, your NZQA liaison (often your Principal’s nominee) can assist you with this step.

Create your programme

ServiceIQ has created a programme of study which outlines the unit standards that your students could use to achieve the New Zealand Certificate (Introductory Skills) (Level 2). The programme is organised into four outcomes. There are mandatory units for each outcome and a list of units you can choose from.

To create your programme of study, select the unit standards that you will teach to complete the New Zealand Certificate. The programme of study is provided at the bottom of this page.

Review your consent to assess

You’ll need to check that your school has consent to assess all of the unit standards in your programme.

If you need to extend your consent to assess, please be sure to talk to your ServiceIQ Schools Advisor. They will work with you to extend your scope if required. There is no fee for this support from ServiceIQ.

Purchase your resources

We’ve developed a great range of resources and assessments specifically for your programme. ServiceIQ tourism resources put the knowledge of New Zealand’s top tourism businesses into your classroom. Using Industry approved resources means your students will be ready to work in Industry, sooner. Our resources are available from our online shop.

You can also develop your own resources and assessments for use. Please be aware that this takes time and you may not be able to start teaching on time, as they need to be created by your school and the assessments pre-moderated by the ServiceIQ Quality Assurance team prior to use. Visit our Quality Assurance for Schools page for more information.

Ready to teach

Once you have confirmed your programme of study and have consent to assess the units, received accreditation from NZQA, and received your programme resources you’re ready to go!

Remember: Be sure to keep all of your assessment information when assessing your students. This will be useful and save you time when preparing for ServiceIQ moderation.

Programme of study download

Download the New Zealand Certificate in Tourism (Industry Skills) (Level 2) programme of study and flowchart by clicking the links below:

Name Size Type
NZ-Cert-Tourism-L2-Schools-Programme-process-Flowchart-Ed1Dec16.pdf 33 KB pdf
NZC-Tourism-Programme-Outline-and-Product-List.pdf 84 KB pdf