Skip to content

Hospitality Training Packs


Our training packs are designed for students to gain the skills and knowledge required for either one or more unit standards. 


Our expert team of researchers, writers and designers create and publish the largest and most diverse range of high quality school/provider resources on offer in New Zealand. In addition, all of our structured classroom programmes are backed up with support from our dedicated ServiceIQ Advisors.


Below lists our most popular school/provider packs in one convenient list. Simply click on the link to view the pack in our online shop.

 


Multi Training Packs

A Multi Training Pack (MTP) is a collection of ServiceIQ resources for more than one unit standard

Pack Title  Units Printed  Blended Online
Cookery Schools 1  15900, 15901, 19770 & 21058 view coming in 2018
Cookery Schools 2 167, 13276, 13283 & 13285 view coming in 2018
Cookery Schools 3 15919, 15920, 15921 & 21059 view coming in 2018
Cookery Schools 4 13271, 13278, 13280 & 13281 view coming in 2018
Basic Food Safety 167 & 20666 view NA
Advanced Food Safety 167 & 168  view  NA 
Food & Beverage Schools 1 14425, 14434, 14436 & 28145 view  NA 
Food & Beverage Schools 2 15909, 19768, 19769 & 21057 view  NA 
Barista Skill 17284 & 17288 view NA
Coffee Appreciation 17285, 17286 & 17287 view NA

Licence Controller Qualification (LCQ)

4646 & 16705 view coming in 2018

Level 1 – Individual Training Packs

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard

Unit Title  Printed  Blended Online
 64 Perform calculations for a specified workplace  view NA
 497 Demonstrate knowledge of workplace health and safety requirements  view NA
 1978 Identify and describe basic employment rights and responsibilities, and sources of information and assistance  view NA
15891 Demonstrate knowledge of commercial cutlery and crockery types and uses in the hospitality industry view NA
15892 Demonstrate knowledge of terminology used for food and recipes in commercial cookery view NA
15895 Demonstrate knowledge of boiling and baking in the commercial catering industry view NA
15896 Demonstrate knowledge of frying and grilling as cookery methods in the commercial catering industry view NA
15900 Prepare and present meat in the hospitality industry view coming in 2018
15901 Prepare and present fruit and vegetables in the hospitality industry view coming in 2018
15905 Serve non-alcoholic beverages to tables in the hospitality industry view NA
15918 Demonstrate knowledge of roles and jobs in the hospitality industry view NA
15919 Prepare and present hot finger food in the hospitality industry view coming in 2018
15920 Prepare and present sauce and soup in the hospitality industry view coming in 2018
15921 Prepare and cook a cake, a sponge and a batch of scones in the hospitality industry view coming in 2018
19768 Provide wine or equivalent service to the table view NA
19769 Provide food service to the table in the hospitality industry view NA
19770 Prepare and present egg and cheese dishes in the hospitality industry view coming in 2018
19771 Prepare, cook and present seafood in the hospitality industry view NA
21057 Prepare, construct, and garnish mocktails for the hospitality industry view NA
21058 Identify career pathways in the hospitality industry view coming in 2018
21059 Demonstrate knowledge of knife care, use, storage, and carrying for the hospitality industry view coming in 2018

Level 2 – Individual Training Packs

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard

Unit Title Printed Blended Online
57 Provide customer service  view NA
62 Maintain personal presentation and a positive attitude in a workplace involving customer contact  view NA
167 Practise food safety methods in a food business under supervision  view coming in 2018
7118 Manage own learning programme  view NA
7123 Apply a problem solving method to a problem  view NA
12349 Demonstrate knowledge of time management  view NA
13271 Cook food items by frying  view coming in 2018
13272 Cook food items by baking  view NA
13273 Cook food items by boiling  view NA
13274 Cook food items by poaching  view NA
13275 Cook food items by steaming  view NA
13276 Cook food items by grilling  view coming in 2018
13277 Cook food items by braising and stewing  view NA
13278 Cook food items by roasting  view coming in 2018
13279 Cook food items by microwaving  view NA
13280 Prepare fruit and vegetable cuts  view coming in 2018
13281 Prepare and present basic sandwiches for service  view coming in 2018
13283 Prepare and present salads for service  view coming in 2018
13284 Clean food production areas and equipment  view NA
13285 Handle and maintain knives in a commercial kitchen  view coming in 2018
13334 Prepare and cook jams  view NA
14434 Prepare and clear areas for table service for a commercial hospitality establishment  view NA
14436 Provide table service for a commercial hospitality establishment  view NA
14440 Prepare and clear areas for counter food service for a commercial hospitality establishment  view NA
14443 Pack food and beverage orders for takeaway in a commercial hospitality environment  view NA
14466 Demonstrate knowledge of maintaining a safe and secure environment for people in the hospitality industry  view NA
17285 Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision  view NA
17286 Prepare and present pressed coffee for service  view NA
17287 Prepare and present filtered coffee for service  view NA
20666 Demonstrate basic knowledge of contamination hazards and control methods used in a food business  view NA
22234 Compare characteristics of international dishes and prepare and present international dishes  view NA
22428 Prepare and serve tea  view NA
24526 Apply safe working practices in a commercial kitchen  view NA
24871 Complete workplace forms  view NA
28145 Interact with customers in a service delivery context  view NA

Level 3 – Individual Training Packs

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard.  

Unit Title Printed Blended Online
168 Demonstrate knowledge of food contamination hazards, and control methods used in a food business  view NA
11818 Demonstrate and apply product and/or service knowledge view NA
13282 Prepare, assemble, and present complex sandwiches for service in a commercial kitchen  view NA
13293 Prepare and cook basic vegetable dishes in a commercial kitchen view NA
13314 Prepare and cook egg dishes in a commercial kitchen  view NA
13316 Prepare and cook basic pasta dishes in a commercial kitchen  view NA
13325 Prepare and bake basic cakes, sponges, and scones in a commercial kitchen  view NA
13331 Prepare and cook pickles, chutneys, and preserves in a commercial kitchen  view NA
13343 Demonstrate knowledge of basic nutrition in commercial catering  view NA
14425 Prepare and bake basic cakes, sponges, and scones in a commercial kitchen  view NA
17283 Demonstrate knowledge of beer and beer service  view NA
17284 Demonstrate knowledge of coffee origin and production  view NA
17288 Prepare and present espresso beverages for service  view NA
18497 Demonstrate knowledge of culinary products and terms  view NA
23060 Demonstrate knowledge of viticulture and wine making  view NA
24872 Produce documents for a workplace using a computer  view NA
28146 Prepare for and handle payment transactions in a service delivery context  view NA

Level 4 – Individual Training Packs

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard.  

Unit Title Printed Blended Online
4637 Demonstrate knowledge of New Zealand wines and wine producers view NA
4638 Demonstrate knowledge of imported wines  view NA
13333 Prepare and present cold cocktail food in a commercial kitchen  view NA
16894 Prepare and bake basic cakes, sponges, and scones in a commercial kitchen  view NA
22268 Apply specialist knowledge to match food and beverage items on an establishment's menu  view NA

Level 5 – Individual Training Packs

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard.  

Unit Title Printed Blended Online
16892 Demonstrate knowledge of food and beverage management in a hospitality environment  view NA
16895 Demonstrate knowledge of purchasing and stores management in a hospitality environment  view NA