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LLN Learner Success

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Research shows that service sector workers are more likely than average to have challenges relating to their levels of literacy, language and numeracy.

About one in every two workers in the service sector have literacy skills below those needed to participate fully. Business consequences can include an impact on the company bottom-line and lower productivity. In addition, many of the affected people cannot meet the complex demands of their everyday life and work. Tasks that many people take for granted become arduous: emailing, report-writing, reading and banking.

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