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Skills for the New Zealand service industry

ServiceIQ is the Industry Training Organisation (ITO) for a large part of New Zealand's service industry.

We help our customers succeed by growing their talent.

 

2021 is going to be a great year, as we kick off our partnership with Go with Tourism to attract secondary school s… https://t.co/d2JMIjxhpM

News & updates

The service sector is an important industry. Here are some feature articles on recent news and updates...

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    Your feedback is welcome: Hospitality and Tourism Sector Skills Summaries

    Hospitality and tourism teachers are invited to provide feedback on the new Hinonga Kōkiri/Head Start Project sector skills summaries.

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    News Article

    Costs for Pre-moderation and Consent to Assess

    The charges remain unchanged since implementation in January 2019.

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    2021 Assessment Intention Plan (AIP)

    It's that time again! By now all Principal’s Nominee will have been invited to complete your school’s 2021 Assessment Intention Plan (AIP).

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    New partnership to bolster tourism student numbers ahead of rebuild

    ServiceIQ and Go with Tourism are teaming up for 2021.

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    Great news for you: ServiceIQ and Go with Tourism partner

    Go with Tourism is a free support service with a range of resources to assist the New Zealand hospitality and tourism workforce. Services include educational pathways, and job and employer connectors. 

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    Students take flight with new aviation option

    COVID-19 may have hit parts of the aviation industry hard, but it’s projected to pick up strongly. The International Air Transport Association has said that air travel may recover to previous levels in under three years.

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    Extension to Consent to Assess

    Extension to Consent to Assess deadline for teaching beginning in 2021.

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    2021 Pre-orders and resource returns for pre-orders

    Get your pre-orders in now for 2021!

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    Colour Accounting refresher – Cashflow is critical

    Covid-19 has presented business owners with many challenges, not the least managing cashflow. Cashflow is critical for every business, and understanding the levers that impact cashflow has never been more important.

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    Doing dishes to making dishes

    School wasn’t doing it for Brooklyn O’Neil. He wanted to get out into the workforce and start making a go of things. So, he went looking for work and landed a job in a restaurant, in the classic starting-out role of dishwasher.

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    Rocket Lab Offers New Zealand’s First Aerospace Apprenticeship

    The programme enables apprentices to receive a formal ServiceIQ Aeronautical Engineering trade qualification for building Electron rockets and testing space hardware. 

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    Rex Morgan thumb

    Top chef says apprentices are good for business

    New Zealand punches above its weight in everything that matters. From sport to science, Kiwis have been internationally recognised as among the best in the world. It’s the same in hospitality, with local chefs known for their great skills and ability. Many have worked in – or run – some of the best restaurants here and in the world. 

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    Support for apprentices will help build careers

    Hard-hit service sector employers and their apprentices will greatly benefit from the government’s new Apprentice Boost scheme, says Andrew McSweeney, Chief Executive of the sector’s industry training organisation, ServiceIQ. 

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    Schools annual ServiceIQ moderation requirement – COVID-19

    ServiceIQ understands that NZQA recently notified schools that NZQA moderation of unit standards managed by NZQA would be optional for the remainder of 2020. ServiceIQ supports this move by NZQA given the high volume of moderation NZQA normally requires from schools in any one year.

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    Food and hospitality workplace safety training available online

    New fully online training has been launched to the hospitality industry by the sector’s Industry Training Organisation, ServiceIQ. 

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    National Sec School Culinaruy Chall thumb

    National Secondary Schools Culinary Challenge is back for 2020

    ServiceIQ is again proud to be a key partner in the NSSCC, the country’s premiere cooking competition for up-coming chefs - although in a different form this year, due to COVID-19

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  • AndrewMcSweeney Sept18 thumb

    Young Kiwis getting great career opportunities

    Opportunities to build great careers in New Zealand’s thriving service sectors have been given a boost thanks to a ServiceIQ initiative that has just been funded by government, says ServiceIQ Chief Executive Andrew McSweeney.

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    Some prices are changing

    There will be a small price increase for all-print cookery schools packs from 19 December, when they will increase to $40 including GST. Our blended online and print option prices remain the same.

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    Printing update

    As part of our commitment to on-going improvement, we've made a thorough review of our resources printing. This has led to a decision to move to a new print supplier that will improve service for you, including a reduction in delivery times.

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    Employers and employees prefer on-job training

    A new study from Research First shows that service sector on-job training arranged by industry training organisation ServiceIQ has high levels of satisfaction.

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