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Our Board

Bruce Robertson

Bruce Robertson

Board Chair

Bruce has been a director of ServiceIQ since 2013. He is one of New Zealand’s most experienced advocates who began interacting with Cabinet Ministers while in his early 20s. At that time, he was the Federated Farmers advocate for the arable and transport sectors. In 1995, he joined Hospitality New Zealand, leading a revival of the organisation, resulting in its growth from 700 members covering mostly bars, to 3,200 members representing the breadth of the hospitality industry from cafés to luxury lodges. Bruce left his role as Chief Executive of Hospitality New Zealand after 20 successful years and now undertakes several governance and advisory roles across hospitality, gaming, tourism and industry training.


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Des Flynn

Retail & Retail Supply Chain

Des is a lifetime career retailer with over 50 years of retail experience covering large and medium multi-store businesses, franchise businesses, and business consultancy. He has had many senior executive and leadership roles, including Chief Executive, General Manager, and Business Director, at Progressive Enterprises, Woolworths, Life Pharmacy Group, and The Warehouse Group. In his current role, he works part time with The Warehouse Group as Head of External Stakeholder Engagement and Public Policy, and is involved in mentoring senior managers. Des is a Retail New Zealand board member, Chair of the Industry Advisory Board for the Massey University Business School, and actively involved with government agencies giving the retail perspective on impact of proposed legislative changes.


Maxine Gay

Maxine Gay

Employee Interests

Maxine is Northern Regional Manager of the child charity Pillars. She was a Director on the Retail Institute Board, and most recently the Sector Secretary – Retail with FIRST UNION, where she worked since 2007. FIRST UNION is a trade union representing more than 27,000 workers in the Finance, Industrial, Retail, Stores, and Transport sectors.


Trevor Douthett

Trevor Douthett

Retail & Retail Supply Chain

After nearly 35 years at LV Martin & Son, including 10 years as CEO, Trevor led the acquisition of the Baby City chain in 2012, where he is Managing Director. Trevor is a Finance graduate (BCA) from Victoria University and has become a career retailer with a strong interest in training. He is a member of the ServiceIQ Audit & Risk Committee.


MaryannGeddes

Maryann Geddes

Hospitality

Since 1994 Maryann has held senior HR management positions with Skyline Enterprises based in Queenstown, where she is currently Group Manager Risk and Compliance. Maryann is responsible for the management of business risk and compliance within 13 operating companies. Over the past 25 years Maryann has held a number of director roles within industry organisations and has had a close involvement in tourism and hospitality issues, both at national and international level.


Jill Hatchwell

Jill Hatchwell

Aviation, Tourism, Travel and Museums

Jill is a chartered member of the Institute of Directors with over 30 years’ experience in financial and corporate management. She is a formation director of NZX-listed Aorere Resources Limited and a director of TSX and NZX-listed Chatham Rock Phosphate Limited. She has extensive aviation industry experience having been on the board of Vincent Aviation Limited, formerly one of New Zealand’s largest privately owned international airlines. She is a director of aviation consultancy company Air Ops NZ Limited and the Civil Aviation Authority (CAA). Jill is a member of the ServiceIQ Audit & Risk Committee.


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Andrew Olsen

Aviation, Tourism, Travel and Museums

Andrew joined the ServiceIQ Board in May 2017. He brings extensive leadership and governance experience from his career as an executive in the international travel industry. Andrew is Chief Executive of the Travel Agents Association of New Zealand (TAANZ) where he has led the qualification training initiative for over 3000 agents and staff. He was formerly the New Zealand Director for Carlson Wagonlit Travel, and has also held senior positions with American Express and Gulliver’s Travel Group. Andrew is a Director of the World Travel Agents Association Alliance (WTAAA). He is also a member of the New Zealand Institute of Directors.         


John Selby

John Selby

John has had an extensive career in PricewaterhouseCoopers where, for 25 years, he was a partner working in the New Zealand, Australian and Asian markets, providing advisory, audit and risk management services to a wide range of organisations and private company Boards, including Shell New Zealand, Sky Television, L&M Group, Downer EDI, and Tenix. John is chairman of MDH Property, Booster Investment Management, Booster Assurance; a director of VicLink and chairs the ServiceIQ Audit & Risk Committee.