Tāhūhū – Our Executive
Tony is overall ServiceIQ Director. He also holds responsibility for general management of the ServiceIQ front-line team, ensuring the right training solutions are offered to businesses and their employees to increase capability across the sectors we serve: aviation, hospitality, retail and retail supply chain, travel, tourism, and museums. Tony’s previous roles have included executive level positions at The Travel Corporation and Contiki Holidays, and senior management at THL where he established and mentored high performing teams with a winning culture.
Pou Whakahaere o Tangata Te Ara
General Manager RoVE & ServiceIQ Transitions
Glen has an extensive career in vocational education and training, both across government and private sector. As the General Manager – RoVE & ServiceIQ Transitions, his current role is to plan and oversee the transition of ServiceIQ core functions to Workforce Development Councils, Te Pūkenga and other providers, as part of the reform of vocational education (RoVE). In addition, Glen is responsible for the eventual disestablishment of ServiceIQ as a business entity, as part of RoVE. Glen’s role also includes responsibility for ServiceIQ’s strategic, business and investment planning. He was previously ServiceIQ’s General Manager – Strategy and Government Relations and has held senior positions with the Tertiary Education Commission, Department of Internal Affairs and Department of Labour.
Pou Whakahaere o Tangata Pūkenga
General Manager Talent Supply, Transitions and Operations
Doug leads a team focused on strategies and initiatives to increase the supply of talent into the service sectors. This team creates and reviews our qualifications, develops our resources, and leads our strategies focused on workforce development. He has a long working history in the ITO and greater tertiary education sector as well as the travel and tourism sector. Doug was an early advocate for work-based adult literacy programmes and diversity projects addressing gender disparity.