News and views you can use to help build your business and career.
New Kiwi export is professional standards
Thailand Professional Qualification Institute (TPQI) has signed an agreement with ServiceIQ.
Great feedback for Step Forward
Feedback from the businesses that have been involved with Step Forward training, and the people who have taken up the challenge, have only good things to say.
Online learning takes off
The new ServiceIQ Skills Online (www.ServiceIQskillsonline.org.nz) learning centre has taken off with thousands of people creating accounts and exploring the offerings.
Kiwi Skills are World Skills
ServiceIQ is right behind WorldSkills. In 2013 we supported two categories and in 2014 there may very well be four that we can support.
New skills online anywhere anytime
Everybody wants satisfied customers, whether you’re the owner of the business, or one of those people providing service. These customers make for both good business and better working days for staff.
Opportunity to Step Forward in 2014
ServiceIQ’s respected Step Forward training programme is kicking off again in early 2014.
New Steps at The Langham
They’re doing something innovative at The Langham. Two managers at the Auckland hotel have introduced a nationally recognised qualification based on 'invisible' textbooks – a first for hotels in New Zealand.
ServiceIQ has new Christchurch home
The industry training organisation (ITO) for service sector industries is open for business in new premises in Christchurch.
Hospitality Training Trust announces award winners
The Hospitality Training Trust (HTT), formed to promote training and excellence in hospitality through funding worthy projects, today announced the winners of the inaugural 2013 HTT grants in the latest funding round.
Big benefits from taking test
One of the first hurdles when starting on any learning is understanding what everything means. New concepts require explanations using words and language we already know.