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Big benefits from taking test


One of the first hurdles when starting on any learning is understanding what everything means.

New concepts require explanations using words and language we already know. As we grasp the new, we can then use that information to move on to the next notion, all the time expanding our knowledge.

Before trainers and teachers can begin taking others along on that voyage of knowledge discovery, they need to know where to start. With a good idea of the level of a person’s literacy and numeracy, up-skilling and learning will be less of a burden on the learner, and likely more effective overall.

By running a prize draw, ServiceIQ is encouraging new trainees to use the Literacy and Numeracy for Adults Assessment Tool (LNAAT) before they begin their course, allowing for better individual training support. The more trainees that use LNAAT, the better and more efficient training becomes, which is good for the trainee and their employer, as well providing greater cost-efficiency for the taxpayer and industry.

Each month, a lucky trainee can win either an iPad or $200 worth of vouchers simply by doing what’s best for them and their training. Started in August, two draws have been conducted so far, with iPads going to Joshua Steer, a hospitality trainee at Classic Cuisine at Racing Tauranga, and Floyd Lyttle, an apprentice at Shoreline Restaurant, Kaiteriteri. The $200 vouchers went to Helena Barnes of McDonald’s Auckland, and Rachel Fullerton of Quest Parnell.

The prize draws are exclusively for trainees undertaking ServiceIQ provided courses or programmes and who complete either an online snapshot or paper questionnaire, based on a reading assessment. The September draw will be made this month.

The Literacy and Numeracy for Adults Assessment Tool, which is both online and paper-based, is provided by the Tertiary Education Commission. 

For more information, please contact ServiceIQ on 0800 863 693 or email

Joshua SteerFloyd Lyttle

Joshua and Floyd with their iPads.