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Shop Floor casual to full-time Supervisor


Shannon Dixon jumped at the chance when his manager recommended that he be part of the first intake of The Warehouse Red Shirts in Schools programme. Not long before, he’d been getting a bit of work experience and pocket money from his after-school job at The Warehouse in Petone.

Two years later and with even more training and another qualification under his belt, Shannon has risen to the role of Supervisor with a full-time position and up to six staff under his watch, on busy weekends at the popular store.

“It was new and exciting, and it offered retail qualifications and a lot more experience for me,” says Shannon of the debut Red Shirts in Schools training programme, which is run by The Warehouse in partnership with ServiceIQ and available to students keen to pursue a career in retail.

“I gained knowledge about how a large business like The Warehouse is run, which included learning about staff management and how to manage stock. Because it is such a big operation it takes a lot of knowledge and a lot of time to understand how it all works.”


The Red Shirts in Schools programme involves on the job training once a week over about 10 weeks. It includes a mix of shop floor training and work book study.

Shannon’s next big break was being one of only 13 in the country to be selected to attend the Future Leaders’ Programme – another The Warehouse and ServiceIQ partnership.

For more information, please contact ServiceIQ on 0800 863 693 or email