eLearning for Schools & Providers
Built for schools and providers to provide online unit standard based training to students.
Blended learning
Online learning material, videos, quizzes, PDFs and familiar paper assessments.
Anytime, anywhere
Whenever and wherever students are they can access their online learning material.
Works on all devices
The eLearning Platform is a web-based platform, so students can access it on any device.
Save money
Our eLearning offer is generally cheaper than our printed products, which saves you money.
Online storage
With online learning material, there is now no need to store your students' workbooks.
Quick delivery
Order on demand as you need them. No more waiting for learning material to be couriered.
Request a demo with one of our regional training advisors now
ServiceIQ's blended products
Everything you get now. Only better, brighter and lower cost.
Our new blended training resources are a perfect mix of online and print material to support your face to face delivery. They’re purpose-designed to help you to deliver an engaging learning experience for your students, at less cost to you. You’ll still find the same unit standards, great recipes, menus and instructions you normally use, plus lots more.
Blended, and better.
- Now full colour.
- Videos for a richer more engaging learning experience for all students.
- Can be projected in the classroom.
- Viewable by you and your students on any devices, anywhere, anytime.
- Supplemented with a small amount of pre-printed and self-printed material.
- Saves the school/provider money on resource costs each year!
Blended delivery
The use of our online and blended products does not change your requirement to meet all the conditions of your consent to assess, including taking all steps to ensure validity of assessment. This means that these products are not suitable for full distance delivery.
While the products have been designed to be flexible and support a style of delivery suitable for your students, and this may include a distance element, students will need to be supported with some face to face delivery. Please contact us if you would like advice on how to deliver these products.
Blended training packs
Our blended training packs are delivered to you as comprehensive, easy-to-use packs. Each pack contains online student learning material, printed assessments and PDF Tutor Guides. The benefits of these packs over our traditional printed packs are:
- Instant access to learning material, rather than waiting for them to be couriered.
- Students can access their online learning material whenever they need to.
- No need for you to store the students' workbooks.
- Tutor Guides are included in the pack as digital PDFs, and are free.
Note: Online learning material will expire 12 months from the date it is allocated to a student.
A student's online career training profile
Once your students create an account with ServiceIQ, this will be their ServiceIQ online career training profile. As they progress through their training in the service industry, so will their ServiceIQ training profile. In the future, as our system develops, they will be able to access their online learning material, record of achievement and certificates all from their ServiceIQ account.
Step-by-step process guide
To help you get started with the eLearning platform, we have developed a step-by-step process guide for you to follow.
Download Step-by-step Process Guide
Frequently Asked Questions (FAQ)
If you still have some questions about this eLearning platform, you can see if they are listed in our FAQs. If not, then simply contact us.
'How to' Videos
These videos will help you get started.
Blended Training Packs
Listed below are the current blended training packs we offer. Please keep checking here for more as we create them.
Blended Multi Training Packs
A Blended Multi Training Pack (MTP) is a collection of ServiceIQ resources for more than one unit standard.
| Pack Title | Units | View in shop |
| Cookery Schools 1 | 15900, 15901, 19770 & 21058 | Buy now |
| Cookery Schools 2 | 167, 13276, 13283 & 13285 | Buy now |
| Cookery Schools 3 | 15919, 15920, 15921 & 21059 | Buy now |
| Cookery Schools 4 | 13271, 13278, 13280 & 13281 | Buy now |
| Barista Skills | 17284 & 17288 | Buy now |
| Coffee Appreciation | 17285, 17286 & 17287 | Buy now |
| Licence Controller Qualification (LCQ) | 16705 & 4646 | Buy now |
Level 1 – Blended Individual Training Packs
A Blended Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard.
| Unit | Title | Sector | View in shop |
| 15896 | Demonstrate knowledge of frying and grilling as cookery methods in the commercial catering industry | Hospo | Buy now |
| 15900 | Prepare and present meat in the hospitality industry | Hospo | Buy now |
| 15901 | Prepare and present fruit and vegetables in the hospitality industry | Hospo | Buy now |
| 15905 | Serve non-alcoholic beverages to tables in the hospitality industry | Hospo | Buy now |
| 15919 | Prepare and present hot finger food in the hospitality industry | Hospo | Buy now |
| 15920 | Prepare and present sauce and soup in the hospitality industry | Hospo | Buy now |
| 15921 | Prepare and cook a cake, a sponge and a batch of scones in the hospitality industry | Hospo | Buy now |
| 19768 | Perform wine service for guests at table | Hospo | Buy now |
| 19769 | Provide food service to the table in the hospitality industry | Hospo | Buy now |
| 19770 | Prepare and present egg and cheese dishes in the hospitality industry | Hospo | Buy now |
| 21057 | Prepare, construct, and garnish mocktails for the hospitality industry | Hospo | Buy now |
| 21058 | Identify career pathways in the hospitality industry | Hospo | Buy now |
| 21059 | Demonstrate knowledge of knife care, use, storage, and carrying for the hospitality industry | Hospo | Buy now |
Level 2 – Blended Individual Training Packs
A Blended Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard.
| Unit | Title | Sector | View in shop |
| 167 | Practise food safety methods in a food business under supervision | Hospo | Buy now |
| 13271 | Cook food items by frying | Hospo | Buy now |
| 13274 | Cook food items by poaching | Hospo | Buy now |
| 13276 | Cook food items by grilling | Hospo | Buy now |
| 13278 | Cook food items by roasting | Hospo | Buy now |
| 13280 | Prepare fruit and vegetable cuts | Hospo | Buy now |
| 13281 | Prepare and present basic sandwiches for service | Hospo | Buy now |
| 13283 | Prepare and present salads for service | Hospo | Buy now |
| 13285 | Handle and maintain knives in a commercial kitchen | Hospo | Buy now |
| 14425 | Prepare and serve hot and cold non-alcoholic drinks | Hospo | Buy now |
| 14434 | Prepare and clear areas for table service for a commercial hospitality establishment | Hospo | Buy now |
| 14436 | Provide table service for a commercial hospitality establishment | Hospo | Buy now |
| 17285 | Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages | Hospo | Buy now |
| 17286 | Prepare and present pressed coffee for service | Hospo | Buy now |
| 17287 | Prepare and present filtered coffee for service | Hospo | Buy now |
| 24726 | Describe and compare social and cultural impacts of tourism | Tourism | Buy now |
| 24729 | Demonstrate knowledge of world tourist destinations | Tourism | Buy now |
| 28145 | Interact with customers in a service delivery context | Generic | Buy now |
Level 3 – Blended Individual Training Packs
A Blended Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard.
| Unit | Title | Sector | View in shop |
| 13293 | Prepare and cook basic vegetable dishes in a commercial kitchen | Hospo | Buy now |
| 13314 | Prepare and cook egg dishes in a commercial kitchen | Hospo | Buy now |
| 13316 | Prepare and cook basic pasta dishes in a commercial kitchen | Hospo | Buy now |
| 13325 | Prepare and bake basic cakes, sponges, and scones in a commercial kitchen | Hospo | Buy now |
| 13331 | Prepare and cook pickles, chutneys, and preserves in a commercial kitchen | Hospo | Buy now |
| 17284 | Demonstrate knowledge of coffee origin and production | Hospo | Buy now |
| 17288 | Prepare and present espresso beverages for service | Hospo | Buy now |
| 18211 | Demonstrate knowledge of Australia as a visitor destination | Tourism | Buy now |
| 18226 | Apply cross-cultural communication for the tourism industry | Tourism | Buy now |
| 24725 | Describe and analyse the economic impact of tourism | Tourism | Buy now |
| 25192 | Demonstrate knowledge of airline terminology and products used in the travel industry | Travel | Buy now |
| 25508 | Demonstrate knowledge of world travel geography | Tourism | Buy now |
Note: Paper Student Assessments included in the packs need to be couriered out. Courier fees aren’t included in the prices listed.
Quick Guide
Your quick guide to ServiceIQ's Blended Training Packs
Learning new online systems can be tricky at first. To help, we have put together a quick user guide for you to use.
This guide explains how to purchase the packs, allocate them to your students, access your tutor guides and how students can access their online learning material.
Get expert help
If you have any questions, please don’t hesitate to us or we can call you. Simply click the button below and give us your contact details and we will give you a call.
Give us feedback about eLearning for Schools & Providers
At ServiceIQ we really value what you have to say. It would be great if you could tell us about your experience using our eLearning for Schools and Providers. This feedback will allow us to continually improve the system and create a positive online experience for future customers. To give us feedback, please click below and take our feedback survey.