Hospitality Savvy

16 Weeks Level 3 20 Credits

Get your new staff kitchen and service-ready, quickly and easily, by upskilling them on-job in all the essentials of food safety, health & safety, customer service and more with the Hospitality Savvy Award. Designed for restaurants, hotels, cafés, pubs, clubs, quick-service restaurants and take-away businesses, the bite-sized training programme is completed easily by new recruits on-job in only 16 weeks or less.

Retail Savvy

16 Weeks Level 3 23 Credits

Great businesses get the basics right. Make sure you get your entry-level employees up to speed with the essentials of excellent customer service. The Retail Savvy Award is ideal initial training for the retail industry.

It is easily delivered to your employees, on the job, and at a pace that works for your business, and it's available in print or online. Your employees will be upskilled in: service delivery, product knowledge and health and safety. This bite-sized training programme is designed to be completed easily by new recruits on-job in only 16 weeks or less.

Visitor Savvy

16 Weeks Level 3 20 Credits

Great businesses get the basics right. Make sure you get your entry-level employees up to speed with the essentials of excellent customer service. The Visitor Savvy Award is ideal initial training for the tourism industry.

It is easily delivered to your employees, on the job, and at a pace that works for your business, and it's available in print or online. Your employees will be upskilled in: great customer service, standard operating procedures, and health and safety. This bite-sized training programme is designed to be completed easily by new recruits on-job in only 16 weeks or less.

Accommodation Savvy

16 Weeks Level 3 20 Credits

To survive and thrive, great accommodation businesses need skilled people, fast. Now you can get your new recruits service-ready quickly and easily, by upskilling them on-job in all the essentials of guest room servicing, health and safety, maintaining and taking care of stock, and your standard operating procedures and code of practice.

The brand-new bite-size Accommodation Savvy Award induction training programme speedily delivers the must-have keys for all successful hotels, motels, lodges, motor inns, up-market holiday parks and retirement villages.

Distribution Savvy 

20 Weeks Level 3 30 Credits

Great businesses get the basics right. Make sure you get your entry-level employees up to speed with essential distribution skills. The Distribution Savvy Award is ideal initial training for any distribution operation.

It is easily delivered to your employees, on the job, and at a pace that works for your business. Your employees will be up-skilled in: accurate quality customer service, goods and distribution technical skills, standard operating procedures, code of conduct, and health, safety and security practices.

Team Lead Savvy 

16 Weeks Level 3 22 Credits

Great businesses get the basics right. Make sure you get your new supervisors and managers up to speed with the essentials of team leadership. The Team Lead Savvy Award is ideal initial team leadership training for every service sector employer.

It is easily delivered to your employees, on the job, and at a pace that works for your business. Your employees will be up-skilled in: team contribution, presenting and communicating, feedback for staff performance, and workplace problem solving.