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Hospitality Training Packs for Providers


Our training packs are designed for students to gain the skills and knowledge required for either one or more unit standards. 

Our expert team of researchers, writers and designers create and publish the largest and most diverse range of high quality provider resources on offer in New Zealand. 

Below lists our most popular provider packs in one convenient list. Simply click on the link to view the pack in our online shop.

 


Multi Training Packs

A Multi Training Pack (MTP) is a collection of ServiceIQ resources for more than one unit standard. 

Pack Title  Units Printed  Blended Online
Cookery Schools 1  15900, 15901, 19770 & 21058 view view
Cookery Schools 2 167, 13276, 13283 & 13285 view view
Cookery Schools 3 15919, 15920, 15921 & 21059 view view
Cookery Schools 4 13271, 13278, 13280 & 13281 view view
Basic Food Safety 167 & 20666 view view
Advanced Food Safety 167 & 168  view view
Food & Beverage Schools 1 14425, 14434, 14436 & 28145 view view
Food & Beverage Schools 2 15905, 19768, 19769 & 21057 view view
Barista Skills 17284 & 17288 view view
Coffee Appreciation 17285, 17286 & 17287 view view

Licence Controller Qualification (LCQ)

 4646 & 16705 view view

Level 1 – Individual Training Packs

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard. 

Unit Title  Printed  Blended Online
15891 Demonstrate knowledge of commercial cutlery and crockery types and uses in the hospitality industry view NA
15892 Demonstrate knowledge of terminology used for food and recipes in commercial cookery view view
15895 Demonstrate knowledge of boiling and baking in the commercial catering industry view NA
15896 Demonstrate knowledge of frying and grilling as cookery methods in the commercial catering industry view view
15900 Prepare and present meat in the hospitality industry view view
15901 Prepare and present fruit and vegetables in the hospitality industry view view
15905 Serve non-alcoholic beverages to tables in the hospitality industry view view
15918 Demonstrate knowledge of roles and jobs in the hospitality industry view view
15919 Prepare and present hot finger food in the hospitality industry view view
15920 Prepare and present sauce and soup in the hospitality industry view view
15921 Prepare and cook a cake, a sponge and a batch of scones in the hospitality industry view view
19768 Perform wine service for guests at table view view
19769 Provide food service to the table in the hospitality industry view view
19770 Prepare and present egg and cheese dishes in the hospitality industry view view
19771 Prepare, cook and present seafood in the hospitality industry view NA
21057 Prepare, construct, and garnish mocktails for the hospitality industry view view
21058 Identify career pathways in the hospitality industry view view
21059 Demonstrate knowledge of knife care, use, storage, and carrying for the hospitality industry view view

Level 2 – Individual Training Packs

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard. 

Unit Title Printed Blended Online
57 Provide customer service  view view
62 Maintain personal presentation and a positive attitude in a workplace involving customer contact  view NA
167 Practise food safety methods in a food business under supervision  view view
7123 Apply a problem solving method to a problem  view NA
11968 Demonstrate and apply knowledge of legislation applicable to sale of goods and services  view NA
13271 Cook food items by frying  view view
13272 Cook food items by baking  view view
13273 Cook food items by boiling  view view
13274 Cook food items by poaching  view view
13275 Cook food items by steaming  view NA
13276 Cook food items by grilling  view view
13277 Cook food items by braising and stewing  view NA
13278 Cook food items by roasting  view view
13279 Cook food items by microwaving  view NA
13280 Prepare fruit and vegetable cuts  view view
13281 Prepare and present basic sandwiches for service  view view
13283 Prepare and present salads for service  view view
13284 Clean food production areas and equipment  view view
13285 Handle and maintain knives in a commercial kitchen  view view
13334 Prepare and cook jams  view NA
13344 Demonstrate knowledge of the characteristics of cookery methods and their applications in commercial catering  view NA
14425 Prepare and serve hot and cold non-alcoholic drinks  view view
14434 Prepare and clear areas for table service for a commercial hospitality establishment  view

view
14436 Provide table service for a commercial hospitality establishment  view view
14440 Prepare and clear areas for counter food service for a commercial hospitality establishment  view NA
14443 Pack food and beverage orders for takeaway in a commercial hospitality environment  view NA
14466 Demonstrate knowledge of maintaining a safe and secure environment for people in the hospitality industry  view NA
17285 Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision  view view
17286 Prepare and present pressed coffee for service view view
17287 Prepare and present filtered coffee for service view view
20666 Demonstrate basic knowledge of contamination hazards and control methods used in a food business view view
22234 Compare characteristics of international dishes and prepare and present international dishes view NA
22428 Prepare and serve tea view NA
24526 Apply safe working practices in a commercial kitchen view NA
24871 Complete workplace forms view NA
28145 Interact with customers in a service delivery context view view

Level 3 – Individual Training Packs

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard.  

Unit Title Printed Blended Online
168 Demonstrate knowledge of food contamination hazards, and control methods used in a food business view view
4645 Demonstrate knowledge of maintaining a responsible drinking environment as a server in licensed premises view NA
11818 Demonstrate and apply product and/or service knowledge view NA
13282 Prepare, assemble, and present complex sandwiches for service in a commercial kitchen view view
13293 Prepare and cook basic vegetable dishes in a commercial kitchen view view
13314 Prepare and cook egg dishes in a commercial kitchen  view view
13316 Prepare and cook basic pasta dishes in a commercial kitchen  view view
13325 Prepare and bake basic cakes, sponges, and scones in a commercial kitchen  view view
13331 Prepare and cook pickles, chutneys, and preserves in a commercial kitchen  view view
13343 Demonstrate knowledge of basic nutrition in commercial catering  view NA
17283 Demonstrate knowledge of beer and beer service  view NA
17284 Demonstrate knowledge of coffee origin and production  view view
17288 Prepare and present espresso beverages for service  view view
18497 Demonstrate knowledge of culinary products and terms  view NA
28146 Prepare for and handle payment transactions in a service delivery context  view NA
30916 Prepare and present basic hot and cold canapés in a commercial kitchen  view NA

Level 4 – Individual Training Packs

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard.  

Unit Title Printed Blended Online
4646 Demonstrate knowledge of the Sale and Supply of Alcohol Act 2012 and its implications for licensed premises view view
13333 Prepare and present cold cocktail food in a commercial kitchen view NA
16705 Demonstrate knowledge of host responsibility requirements as a duty manager of licensed premises view view
16894 Prepare and bake basic cakes, sponges, and scones in a commercial kitchen view NA
22268 Apply specialist knowledge to match food and beverage items on an establishment's menu view NA

Level 5 – Individual Training Packs

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard.  

Unit Title Printed Blended Online
16891 Demonstrate knowledge of commercial accommodation management  view NA
16892 Demonstrate knowledge of food and beverage management in a hospitality environment  view NA
16893 Demonstrate knowledge of hospitality facility utilisation  view NA
16894 Demonstrate knowledge of hospitality management control systems  view NA