A great career in the vibrant service industry starts at school
ServiceIQ’s annual schools’ compliance requirements are outlined below. To help you with your course planning please refer to the information in the tables for Tourism and Hospitality and other suggestions of where to find valuable information on our website.
Choose from paper based student learning material and assessments or blended online learning material with videos, quizzes, PDFs and paper assessments. Products come in Individual Training Packs (ITP) – resources for a single unit standard, or Multi Training Packs (MTP) – a collection of ServiceIQ resources for more than one unit standard.
Pre-moderation – This involves checking assessment material before use to ensure it meets the national standard, and is fair, valid and consistent. ServiceIQ assessments are provided pre-moderated. Schools writing their own assessments are required by NZQA to have these assessments pre-moderated by ServiceIQ.
Post-moderation – This process involves checking the marking of the assessment after it has been completed, to ensure this meets the national standard; and is fair, valid and consistent. Post-moderation is requested through the Assessment Intention Plan (AIP).
Applying to extend scope
Assessment Intention Plan (AIP)
The Service Career Kick-Starter introduces young Kiwis to the many career opportunities in New Zealand’s service industry. The booklet offers a huge range of exciting possibilities, helpful information, incredible career stories, and answers to your big questions.
Hospitality course planning
- Start by reading about Hospitality careers in our Hospitality Schools Career brochure.
- Find the NZ Certificate in Hospitality L2 Programme of Study here.
- Careers: With the ServiceIQ Career and Qualification Pathways, your students will discover that a role in the Hospitality sector is much more than a job.
- Shop: Hospitality resources can be purchased from the ServiceIQ Shop or a selection can be found on this page.
Hospitality teacher experience and skill requirementsHold recognised industry qualification at or above the level at which assessing, or can demonstrate equivalent knowledge and skills, and have sufficient industry experience:
- Level 2 – 1 year industry experience and a qualification or 2 years industry experience.
- Level 3 – 3 years of industry experience or demonstrate equivalent knowledge and skills.
Tourism and Tourism Māori course planning
- Start by reading about Tourism careers in our Tourism Schools Career brochure.
- Find the NZ Certificate in Tourism L2 Introductory Skills Programme of Study here. Note: L3 Māori Tourism units are on all schools’ base scope
- Careers: With the ServiceIQ Career and Qualification Pathways, your students will discover that a role in the Tourism sector is much more than a job.
- Shop: Tourism resources can be purchased from the ServiceIQ Shop or a selection can be found on this page.