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Schools annual ServiceIQ moderation requirement – COVID-19

22/05/2020

ServiceIQ understands that NZQA recently notified schools that NZQA moderation of unit standards managed by NZQA would be optional for the remainder of 2020. ServiceIQ supports this move by NZQA given the high volume of moderation NZQA normally requires from schools in any one year.


NZQA has advised schools that each ITO is responsible for determining whether schools are required to submit materials for national external moderation for ITO-managed standards. NZQA expects that each ITO will consider any requests from schools to not submit materials for moderation on a case-by-case basis, taking into consideration any risk-based moderation selection criteria.

ServiceIQ acknowledges that this has been a difficult and stressful time for schools and a condensed year will put pressure on teachers. ServiceIQ will relax some of its moderation requirements for schools for the remainder of 2020 and will take a risk-based approach to requesting moderation. Our moderation focus will be on these areas:

  • Supporting any schools that were on an action plan due to 2019 moderation outcomes to continue to improve their assessment practice via a post-moderation exercise.
  • Working with any schools that, during the lockdown period, used alternative assessment methods. Schools will be invited to submit moderation to enable ServiceIQ to gauge the value and outcomes of alternative approaches to inform future assessment thinking.
  • Any other identified areas of high risk may also be requested for moderation.

ServiceIQ will continue to review each school on a case by case basis and to support all schools during this time. If you have any questions or concerns, please contact the Quality Assurance Team Quality@ServiceIQ.org.nz

Alternative assessment methods during COVID-19

ServiceIQ has supported several schools during lockdown to continue to assess students using alternative assessment methods. Alternative assessment methods can continue to be used for any of your students who are still unable to return to school. ServiceIQ will evaluate, as we move down alert levels, when alternative assessment methods are no longer required.