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Workplace Verifiers

Workplace verifiers are people who work closely with a trainee in the workplace. Their role allows them to see or hear trainees at work and confirm their skills and/or knowledge, and therefore know and verify that someone is competent. Competence means the trainee has the ability to perform the required activities to a defined standard consistently and over time.

Verification is the process of checking that something is true and correct. It includes, confirming the trainee always performs the tasks to the required standard and documenting tasks you have seen the trainee perform. The verification is used as evidence to help the assessor judge whether the trainee has met the requirements of the unit standard.

How to be a great verifier

The following video demonstrates how verification works in the workplace.Kirsten Riechelmann Video


ServiceIQ Verifier online training course

This free online course is for people who have been nominated to become a workplace verifier. It takes you through the key steps of verifying trainees on the job. To access it, go to our eLearning platform and create an account. Once you have created an account, go to 'Buy Courses' and select the free ServiceIQ Verifier training course.

Step by step process

A guide to verification in your workplace

If you are still a little unclear as to what verification is and your role as a verifier, then you can download our verification guide below.

Download Verification Guide