Many successful New Zealand service businesses upskill their staff on-job with ServiceIQ. We can help you get the right training programmes to develop great people for great business.
Earn as you learn and qualify for a great career in New Zealand's booming service industry.
Great skills and knowledge for excellent service come from ServiceIQ’s range of on-job training programmes. They're custom-designed to build success in retail, tourism, hospitality, museums, travel and aviation. And training could even be free.
ServiceIQ’s new 360 Apps take you on a fantastic virtual tour of discovery exploring some of the most exciting careers around the service sectors. Aviation, hospitality, retail and tourism. Download the Apps now.
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ServiceIQ is the Industry Training Organisation (ITO) for a large part of New Zealand's vibrant and growing service industry.
We aim to have a world class New Zealand service industry through skilled and qualified people.
The service sector is a busy industry. Here are some feature articles on recent news and updates...
ServiceIQ Board Chair Rick Christie has confirmed the appointment of Andrew McSweeney as its new Chief Executive. ServiceIQ is the industry training organisation (ITO) for the aviation, hospitality, retail, travel, tourism and museums sectors.
The new canapé creation course offered by ServiceIQ is a great way to introduce cookery students to the exciting world of catering. The fun starter will help give culinary students confidence and inspiration to take an even greater interest in a cookery career.
Bidfood in Queenstown is a fast-growing distribution business with 120 staff operating two warehouses 24/7. An entity of Bidfood New Zealand, the Central Otago branch has always been a big believer in on-job training to ensure top quality service to hundreds of restaurants, cafés, hotels, resorts, retailers and more, across the region, including Te Anau and the West Coast.
Chloe Sowden’s two favorite things in life are food and people. In her career, she has risen quickly from barista, to professional catering cook, to Business Development and Training Co-ordinator at one of New Zealand’s fastest growing food service companies.
There was a chance top aircraft engineer Jarrod Wood could have ended up as a car mechanic. After all, he’d always been interested in engines and some of his family were involved in motorsport sport so it was definitely in the blood.
Staff training is the right style and fit for the team at Ziera, New Zealand’s multi-award-winning shoe retailer. Wendy McLaughlin, National Retail Manager is a huge believer because she’s seen it work and has benefited from it herself.
Congratulations to all the competitors at the 2018 WorldSkills New Zealand Aircraft Maintenance Engineer category at the National Selection, held late June.
The level of skill and creativity in all the regional competitions for the National Secondary School Challenge has been universally impressive. Students made excellent use of fresh New Zealand grown tomatoes as the principal component of an entrée with some stunning dishes including gazpacho, consommé, tasting plates, scones, tarts, sauces and pinwheels. Students had 60 minutes to complete their dishes under the watchful eye of the judges.
Last school holidays ServiceIQ held two highly successful Māori Culture & Tourism Gateway Camps.
Josh Englin relishes solving problems and creating order from chaos. He’s found the perfect career opportunity by becoming a cadet at Christchurch Airport. He’s also getting his money organised and is saving for a house. Here’s how he’s done it.
Kenya Campbell can’t put her finger on what fascinated her about airports, but she says it seemed it would be a pretty cool place to work. After almost a year of on-job cadet training at Christchurch Airport, she can confirm that it absolutely is! And here’s why.
Our new hospitality eLearning blended training resources are now available to your training organisation and students.
Year 11 and 12 students from Sacred Heart College, Hutt Valley High School, St Oran's, St Bernard's and Chilton attended the Alternative Pathways to University Expo held at the Walter Nash Stadium on 6 and 7 June.
ServiceIQ has produced a new student resource to help get students job ready for service sector roles – and it's free for all to download.
The ServiceIQ Apprentice Chef of the Year competition is where New Zealand’s top Apprentice Chefs’ compete for the title of ‘ServiceIQ Champion Apprentice Chef’.
While Lialiai Semisi had the right attitude and commitment for a management degree, her bank account couldn’t quite stretch to cover all the bills she was accruing to study at university. She reluctantly quit being a student and got a job in retail. And wouldn’t you know it, she’s now managing a flagship New Zealand store with a management qualification under her belt thanks to on-job training. It just shows that some things are meant to be.
ServiceIQ School’s Advisor Cass Clarke recently held an information afternoon for Year 12 & 13 students focused on the Hospitality industry and the great opportunity for continued training after school. The students found out about Cookery Apprenticeships, Food and Beverage, Catering and Level 3 & 4 Hospitality training programs based in the workplace.
Proudly sponsored by ServiceIQ, New Zealand’s most outstanding exhibitions, programmes and museum projects were announced last week at a gala event at Christchurch Art Gallery.
ServiceIQ is thrilled to be again sponsoring the Visitor Experience Award in the 2018 New Zealand Tourism Awards.
A couple of months ago, up-and-coming NZ army chef Nicholas Todd went on one of the most exciting overseas deployments he could wish for. He’d been cooking his way towards it for several years, and last year, he put his superior culinary skills to the test to win New Zealand’s prestigious ServiceIQ Apprentice Chef of the Year Award 2017. The glittering accolade came with a stunning prize – a nine-day trip to the world-famous Melbourne Food and Wine Festival 2018.
