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Skills for the New Zealand service industry

ServiceIQ is the Industry Training Organisation (ITO) for a large part of New Zealand's vibrant and growing service industry.

We aim to have a world class New Zealand service industry through skilled and qualified people.

 

Earlier this week #ServiceIQs Sector Advisor for #Aviation Ken McMillian captured this beautiful picture of… https://t.co/s3eEGvU1i2

News & updates

The service sector is a busy industry. Here are some feature articles on recent news and updates...

  • Alternative Pathways thumb

    Alternative Pathways to University Expo

    Year 11 and 12 students from Sacred Heart College, Hutt Valley High School, St Oran's, St Bernard's and Chilton attended the Alternative Pathways to University Expo held at the Walter Nash Stadium on 6 and 7 June. 

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    Getting job ready for the service sector

    ServiceIQ has produced a new student resource to help get students job ready for service sector roles – and it's free for all to download.

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    Cookery

    2018 ServiceIQ Apprentice Chef of the Year

    The ServiceIQ Apprentice Chef of the Year competition is where New Zealand’s top Apprentice Chefs’ compete for the title of ‘ServiceIQ Champion Apprentice Chef’.

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    Best foot forward

    While Lialiai Semisi had the right attitude and commitment for a management degree, her bank account couldn’t quite stretch to cover all the bills she was accruing to study at university. She reluctantly quit being a student and got a job in retail. And wouldn’t you know it, she’s now managing a flagship New Zealand store with a management qualification under her belt thanks to on-job training. It just shows that some things are meant to be. 

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    Hospitality information afternoon

    ServiceIQ School’s Advisor Cass Clarke recently held an information afternoon for Year 12 & 13 students focused on the Hospitality industry and the great opportunity for continued training after school. The students found out about Cookery Apprenticeships, Food and Beverage, Catering and Level 3 & 4 Hospitality training programs based in the workplace.

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    ServiceIQ puts 2018 New Zealand Museum Award winners on a pedestal

    Proudly sponsored by ServiceIQ, New Zealand’s most outstanding exhibitions, programmes and museum projects were announced last week at a gala event at Christchurch Art Gallery.

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    ServiceIQ’s CEO to depart

    After five years leading the organisation, ServiceIQ Chief Executive Dean Minchington has decided to pursue fresh challenges.

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    Hong Kong’s biggest training provider signs NZ agreement

    New Zealand Industry Training Organisation ServiceIQ’s Chief Executive Dean Minchington has signed a MOU with the Vocational Training Council (VTC) of Hong Kong.

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    2018 New Zealand Tourism Awards

    ServiceIQ is thrilled to be again sponsoring the Visitor Experience Award in the 2018 New Zealand Tourism Awards.

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    Nicholas Todd Melbourne thumb

    Gourmet tour of duty

    A couple of months ago, up-and-coming NZ army chef Nicholas Todd went on one of the most exciting overseas deployments he could wish for. He’d been cooking his way towards it for several years, and last year, he put his superior culinary skills to the test to win New Zealand’s prestigious ServiceIQ Apprentice Chef of the Year Award 2017. The glittering accolade came with a stunning prize – a nine-day trip to the world-famous Melbourne Food and Wine Festival 2018.

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    2018 WorldSkills New Zealand

    ServiceIQ is proud to again be supporting the Aircraft Maintenance Engineer category in the WorldSkills New Zealand competition.

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    2018 Stella Awards Taupo

    We're delighted to again be supporting the tourism and hospitality sectors in Taupo as sponsor of the highly important Best Tourism team and Best Hospitality team at the 2018 Spark Stella Awards.

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    Assessment Intention Plan

    Our Assessment Intention Plan (AIP) for 2018 is well underway

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    Brilliant recipe for career success

    Brilliant recipe for career success

    Caleb Jones is living proof that with the right attitude, the right opportunities and the right training, you can get ahead faster than you might think. Caleb is carving out a cool career as an apprentice chef at The Fig Tree Café in Upper Hutt and he only left school five months ago. 

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    The cool life of Riley thumb

    The cool life of Riley

    Travis Riley could have become an aviation engineer but instead he wanted to follow a career path that was more about the safe transport of goods than the safe transport of people. 

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    Great management training drives success

    Quality training not only helps talented people get even better at their job, it also helps them advance within the company. 

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    How training became hot at Cold Storage Nelson

    Cold Storage Nelson (CSN) isn’t a household name and is unlikely to spring readily to mind for most Kiwis. However, CSN, with operations in Richmond, Christchurch and on the ports in Tauranga and Nelson, is one of the country’s three biggest cold storage distribution and logistics firms and the largest privately-owned company in its sector. Talk about a quiet achiever. 

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    2018 TAANZ National Travel Industry Awards

    ServiceIQ is pleased to be a premium sponsor of the Best Travel Agency Manager – Corporate category at the Travel Agents Association New Zealand (TAANZ) 2018 National Travel Industry Awards.

     

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    Cookery Career maker thumb

    Helping your cookery students into work

    For the first time, the National Secondary Schools Culinary Challenge (NSSCC), the country’s premiere cooking competition for up-coming chefs, is offering a whole lot more than a prize for just a few.

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    All the world’s a stage

    Polynesian Spa Chief Executive Officer Gert Taljaard knows that creating a memorable visitor experience is more like theatre. The venue is the stage, the staff are the actors, and the audience are the visitors. Bring them all together brilliantly and magic happens. And that’s exactly what is on show at one of the world’s most famous luxury thermal attractions. 

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