Many successful New Zealand service businesses upskill their staff on-job with ServiceIQ. We can help you get the right training programmes to develop great people for great business.
Earn as you learn and qualify for a great career in New Zealand's booming service industry.
Great skills and knowledge for excellent service come from ServiceIQ’s range of on-job training programmes. They're custom-designed to build success in retail, tourism, hospitality, museums, travel and aviation. And training could even be free.
ServiceIQ’s new 360 Apps take you on a fantastic virtual tour of discovery exploring some of the most exciting careers around the service sectors. Aviation, hospitality, retail and tourism. Download the Apps now.
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ServiceIQ is the Industry Training Organisation (ITO) for a large part of New Zealand's vibrant and growing service industry.
We aim to have a world class New Zealand service industry through skilled and qualified people.
The service sector is a busy industry. Here are some feature articles on recent news and updates...
All secondary school students who have successfully completed Aviation Gateway in 2018 are eligible to apply for the $2000 ServiceIQ Flying NZ Scholarship.
Today’s best museums are about putting across educational information in a way that’s entertaining and engaging and makes the most of a visitor’s time. Auckland War Memorial Museum is one the most outstanding in Australasia. Being one of its Visitor Hosts is among the most important jobs, ensuring millions of visitors enjoy an all-round memorable experience from the moment they arrive.
Last year, ServiceIQ launched at Parliament a series of Regional Roadmaps to help address a looming skills shortage in New Zealand’s retail, hospitality, aviation, travel, tourism and museum industries.
Creating the right look for a building often requires blending different colours, tints and textures to get the perfect balance. Charlotte Lee from Queenstown’s Resene ColorShop has taken a similar approach when it comes to creating her career. In five years, she’s gained a mix of skills, knowledge, experience and qualifications that have helped her become one of the famous Kiwi brand’s top managers in the country.
ServiceIQ offers a choice of fantastic Gateway Tourism Cultural Camps held at beautiful marae around the country, such as Waiheke Island or Waitomo Caves and a new one on Kapiti Island. The camps are designed to give Year 13 students the rare opportunity to gain first-hand experience, practical skills and unit standards, while staying in a unique New Zealand cultural setting.
Following an intense ninety-minute cook-off at the NZ Hospitality Championships in Auckland on the weekend, Wellington’s Liam Wilkie has been awarded the prestigious ServiceIQ Champion Apprentice Chef title.
ServiceIQ Board Chair Rick Christie has confirmed the appointment of Andrew McSweeney as its new Chief Executive. ServiceIQ is the industry training organisation (ITO) for the aviation, hospitality, retail, travel, tourism and museums sectors.
The new canapé creation course offered by ServiceIQ is a great way to introduce cookery students to the exciting world of catering. The fun starter will help give culinary students confidence and inspiration to take an even greater interest in a cookery career.
Bidfood in Queenstown is a fast-growing distribution business with 120 staff operating two warehouses 24/7. An entity of Bidfood New Zealand, the Central Otago branch has always been a big believer in on-job training to ensure top quality service to hundreds of restaurants, cafés, hotels, resorts, retailers and more, across the region, including Te Anau and the West Coast.
Chloe Sowden’s two favorite things in life are food and people. In her career, she has risen quickly from barista, to professional catering cook, to Business Development and Training Co-ordinator at one of New Zealand’s fastest growing food service companies.
There was a chance top aircraft engineer Jarrod Wood could have ended up as a car mechanic. After all, he’d always been interested in engines and some of his family were involved in motorsport sport so it was definitely in the blood.
Staff training is the right style and fit for the team at Ziera, New Zealand’s multi-award-winning shoe retailer. Wendy McLaughlin, National Retail Manager is a huge believer because she’s seen it work and has benefited from it herself.
Congratulations to all the competitors at the 2018 WorldSkills New Zealand Aircraft Maintenance Engineer category at the National Selection, held late June.
The knives were out … as were the smoking machines, sous vide ovens, vacuum sealers and a vast array of pots, pans, jugs and plates. Sixteen of the most talented hospitality students in New Zealand took on the ultimate food battle – the chance to win the coveted title of 2018’s National Secondary Schools Culinary Challenge.
Last school holidays ServiceIQ held two highly successful Māori Culture & Tourism Gateway Camps.
Josh Englin relishes solving problems and creating order from chaos. He’s found the perfect career opportunity by becoming a cadet at Christchurch Airport. He’s also getting his money organised and is saving for a house. Here’s how he’s done it.
Kenya Campbell can’t put her finger on what fascinated her about airports, but she says it seemed it would be a pretty cool place to work. After almost a year of on-job cadet training at Christchurch Airport, she can confirm that it absolutely is! And here’s why.
Our new hospitality eLearning blended training resources are now available to your training organisation and students.
Year 11 and 12 students from Sacred Heart College, Hutt Valley High School, St Oran's, St Bernard's and Chilton attended the Alternative Pathways to University Expo held at the Walter Nash Stadium on 6 and 7 June.
ServiceIQ has produced a new student resource to help get students job ready for service sector roles – and it's free for all to download.
