Skip to content

Skills for the New Zealand service industry

ServiceIQ is the Industry Training Organisation (ITO) for a large part of New Zealand's vibrant and growing service industry.

We aim to have a world class New Zealand service industry through skilled and qualified people.

 

Last year we introduced you to @taupobungynz's Office Manager, Jodie Lough find out about her career in Tourism her… https://t.co/FopNgMEfLu

News & updates

The service sector is a busy industry. Here are some feature articles on recent news and updates...

  • Blended option thumb

    A brilliant idea on paper, and online

    ServiceIQ launches new blended online learning for schools 

    Read more
    Blended Packs

    ServiceIQ’s new online learning for schools is here

    Everything you get now. Only better, brighter and lower cost. Our new blended training resources are a perfect mix of online and print material. They’re purpose-designed to deliver an engaging learning experience for your students, at less cost to you.

    Read more
    Gateway to a high flying career

    Gateway to a high-flying career

    An ambitious Year 12 student from Auckland’s Green Bay High School has won a valuable scholarship to help propel him towards his goal of becoming an airline pilot.

    Read more
    Emersons menu thumb

    Emerson’s – Pouring craft into customer service

    Once upon a time craft beer was enjoyed by only a knowledgeable few. But in recent years it’s become sought after by so many that it seems like there’s a new craft beer brand launching every month.

    Read more
  • Green cross Hilary Hatfull thumb

    Skilled staff put Life Pharmacy in great health

    A pharmacy is far from a normal retail store, says Hilary Hatfull, Retail Manager at Green Cross Health’s Life Pharmacy in Lower Hutt’s Queensgate Mall. It’s all about giving customers advice to help them select the right products for their health. For instance, it might include helping them choose products that are compatible with other medications they may be taking.

    Read more
    Scenic Hotel thumb

    Scenic Hotel staff go places

    On the face of it, the Scenic Hotel Group doesn’t seem like a candidate for deeply embedded training programmes. The employees are excellent, the business is very profitable and it’s one of New Zealand’s most famous hospitality and accommodation brands. 

    Read more
    Kick Starter thumb

    New guide gives service careers kick-start

    For the first time, a comprehensive new guide that introduces young Kiwis to the many career opportunities in New Zealand’s booming service industry has been published by ServiceIQ, Industry Training Organisation (ITO) for tourism and travel, retail and retail supply chain, hospitality, aviation, and museums service sectors.

    Read more
    Resource Survey thumb

    New-look products

    Our printed Assessments and learning material will soon start to look a little bit different.

    Read more
  • Emersons thumb

    Superior skills win gold for famous Dunedin Brewery

    The very best service is on tap at one of Dunedin’s finest breweries. Top-rating Emerson’s Taproom has taken out the coveted ServiceIQ Excellence in Training and Staff Development Award at the glittering NZ Hospitality Awards 2017 event held in Wellington.

    Read more
    Huhana Davis thumb

    Māori Culture & Tourism – Special week-long workshops for your students

    If your students are serious about building a career in New Zealand tourism, it’s important that they become culturally sound in respect of their own environment and gain a good appreciation of the values of Māori culture.

    Read more
    Aviation Gateway thumb2

    Aviation Gateway scholarship now open

    All secondary school students who have successfully completed Aviation Gateway in 2017 are eligible to apply for the $2000 ServiceIQ Flying NZ Scholarship. 

    Read more
    Emirates Flight Catering trainees

    ServiceIQ on-job training qualifications are airborne with Emirates Flight Catering in the UAE

    ServiceIQ has successfully taken its workplace education programmes to an exciting new customer and market overseas. In September, the ITO for New Zealand’s aviation, hospitality and other service sectors, awarded internationally recognised qualifications to its first graduates in the UAE.

    Read more
  • Short orders Liam Wilkie thumb

    Short Orders – Dealing to dyslexia in the kitchen

    Liam Wilkie got a taste of what he wanted to do in life when he helped prep food for weddings and events at a family friend’s catering business in Hawera. The experience when he was just 12 years-old inspired him to study hospitality and cookery at school. Now, at 21, he’s close to completing his chef apprenticeship at the Copthorne Hotel’s upscale One80˚ restaurant overlooking Oriental Bay in Wellington.

    Read more
    Dean Hongi thumb

    Waitangi Treaty Grounds make history by winning major tourism award

    The Waitangi Treaty Grounds won the prestigious ServiceIQ Visitor Experience Award at the 2017 New Zealand Tourism Awards held in Christchurch last night. 

    Read more
    Carlton Corner Z Energy thumb

    Supreme Service wins Supreme Award for Service Station Rising Star

    Abbin Peter from Z Energy in Christchurch has won the coveted ServiceIQ Up & Coming Retailer Award at the country’s 2017 Top Shop Awards held in Auckland last night.

    Read more
    Adam Dickson thumb

    Who dares wins!

    From an unpromising start at school to an expert chef, cookery tutor, and currently Assessment & Membership Co-ordinator at the Restaurant Association of New Zealand, Adam Dickson has quite a story to tell. The way he recounts it his life sounds like an amazing adventure. 

    Read more
  • Christmas Closedown thumb

    Christmas break key dates

    Certificate and resource orders and our Christmas closedown dates.

    Read more
    Christmas Closedown thumb

    Christmas break key dates

    Certificate and resource orders and our Christmas closedown dates.

    Read more
    Jahmaine Cummings Hodge thumb

    ServiceIQ Industry Training Award Winners

    The 2017 Got A Trade? Got It Made! Industry Training Awards, held at Parliament last night, showcased inspiring young people driven to make a big difference in their industry.

    Read more
    Secondary School Award 2017 thumb

    NZ Secondary School Excellence Award

    Building on years of success, Manurewa High School won the 2017 ServiceIQ Secondary School Excellence Award.

    Read more
View all news & updates
Google+