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    Service Star Retail Game - OUT NOW!

    Play the Service Star Retail game and get past level 4 and complete a scavenger hunt to be in to win one of ten $100 Westfield vouchers!

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    2015 Wares Awards

    We are delighted to be a major sponsor for this year's Wares Awards. 

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    Waiters aren't born they are trained

    It takes a lot more than wearing an apron, and carrying a coffee, to be a waiter.  

  • WorldSkills

    Great careers for passionate people

    “Excellent customer interaction and making great coffee are what I enjoy about the service industry.”

    We work closely with schools so young people can discover that the service industry offers a wealth of opportunity.

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    Deliver great service and great results

    “Our customers come from all over the world so it’s critical that our staff are trained to the highest levels. ServiceIQ plays a big part in working with us to make sure our training really is world class.”

    ServiceIQ develops industry relevant qualifications and arranges on the job training that makes a tangible positive impact.

  • Priceless Service for Free

    Priceless Service for Free

    ServiceIQ on-job programmes have options where the training can be free

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    Business success depends upon people

    “Service is being passionate about my job and having a positive influence on customers and our business.”

    ServiceIQ can help you upskill your staff, giving them the knowledge and expertise to be better than ever, and contribute to your business success.

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    Service industries are worth $36 billion

    “The service industry has a lot more rewards and career opportunities than most people realise.”

    Just 11 sectors account for around 26% of employment, with almost 457,000 full time equivalent jobs.

    Click the pic to watch the video.

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    A career in retail

    Retail offers you a world of career opportunities. From a start on the shop floor you can work towards a career in visual merchandising, buying, brand promotion and management – or even own your own business.

  • Chefs

    Customers control your business

    “Customers decide how successful our business is. That's why it’s vital that everyone in the service industry realises the importance of providing quality service for every customer.”

    The right training programmes and qualifications create a workforce that delivers service day after day. 

  • LCQ BridgingTest Website Banner

    Are you here to take the LCQ Bridging Test?

    The LCQ Bridging Test updates LCQ holders who trained under NZQA unit standards that were developed under the repealed Sale of Liquor Act 1989, and tests their knowledge of changes in legal obligations under the new Sale and Supply of Alcohol Act 2012.

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    Helping you help your students

    ServiceIQ works closely with schools throughout New Zealand so your students can discover that the service industry offers a wealth of opportunities for school leavers.

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    Investing in your people pays dividends

    "I believe that people want to be challenged and they really do want to learn. By providing a positive work environment that gives them support and career opportunities, we find our staff stay longer."

    ServiceIQ helps employers unleash the benefits that knowledgeable and skilled people bring to your business.

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ServiceIQ Skills Online

News & Updates

“Brilliant” Marlborough i-SITEs win ServiceIQ Staff Development Award 2015-09-14

Destination Marlborough’s “Brilliant every day” slogan might also be an apt description of the popular region’s i-SITE visitor centres in Picton and Blenheim, that were presented as the joint winners of ServiceIQ’s 2015 Staff Professional Development Award at the national i-SITE Conference in Whangarei last week.

Two Travel Agents win ServiceIQ Awards at NTIA 2015-09-14

ServiceIQ was delighted to present Awards and vouchers for $1000 of workplace training at the Travel Agents Association of New Zealand, National Travel Industry Awards recently.