Many successful New Zealand service businesses upskill their staff on-job with ServiceIQ. We can help you get the right training programmes to develop great people for great business.
Earn as you learn and qualify for a great career in New Zealand's booming service industry.
Great skills and knowledge for excellent service come from ServiceIQ’s range of on-job training programmes. They're custom-designed to build success in retail, tourism, hospitality, museums, travel and aviation. And training could even be free.
ServiceIQ’s new 360 Apps take you on a fantastic virtual tour of discovery exploring some of the most exciting careers around the service sectors. Aviation, hospitality, retail and tourism. Download the Apps now.
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ServiceIQ is the Industry Training Organisation (ITO) for a large part of New Zealand's vibrant and growing service industry.
We aim to have a world class New Zealand service industry through skilled and qualified people.
The service sector is a busy industry. Here are some feature articles on recent news and updates...
Back when Emma McKinnon was 18, fresh out of school, and in her first job greeting guests at the front desk of Blenheim’s luxury five-star Chateau Marlborough Hotel, all she longed for was “to be in management telling people what to do.”
Liabilities are defined as an obligation to a third party.
Congratulations to all the competitors at the 2018 WorldSkills New Zealand Aircraft Maintenance Engineer category.
Certificate and resource orders and our Christmas closedown dates.
It’s landed safely! This week, NZQA approved a new qualification that will help people who enjoy jumping out of planes into mid-air, make the leap into an exciting commercial career.
Due to January and February being the busiest time of the year for resource ordering and printing, ServiceIQ encourages customers to place pre-orders now.
On Friday 28th of October, Countdown Auckland Airport celebrated the completion of the SEEDS Programme with four students from Aorere College.
Today’s best museums are about putting across educational information in a way that’s entertaining and engaging and makes the most of a visitor’s time. Auckland War Memorial Museum is one the most outstanding in Australasia. Being one of its Visitor Hosts is among the most important jobs, ensuring millions of visitors enjoy an all-round memorable experience from the moment they arrive.
Last year, ServiceIQ launched at Parliament a series of Regional Roadmaps to help address a looming skills shortage in New Zealand’s retail, hospitality, aviation, travel, tourism and museum industries.
Creating the right look for a building often requires blending different colours, tints and textures to get the perfect balance. Charlotte Lee from Queenstown’s Resene ColorShop has taken a similar approach when it comes to creating her career. In five years, she’s gained a mix of skills, knowledge, experience and qualifications that have helped her become one of the famous Kiwi brand’s top managers in the country.
ServiceIQ offers a choice of fantastic Gateway Tourism Cultural Camps held at beautiful marae around the country, such as Waiheke Island or Waitomo Caves and a new one on Kapiti Island. The camps are designed to give Year 13 students the rare opportunity to gain first-hand experience, practical skills and unit standards, while staying in a unique New Zealand cultural setting.
Following an intense ninety-minute cook-off at the NZ Hospitality Championships in Auckland on the weekend, Wellington’s Liam Wilkie has been awarded the prestigious ServiceIQ Champion Apprentice Chef title.
ServiceIQ Board Chair Rick Christie has confirmed the appointment of Andrew McSweeney as its new Chief Executive. ServiceIQ is the industry training organisation (ITO) for the aviation, hospitality, retail, travel, tourism and museums sectors.
The new canapé creation course offered by ServiceIQ is a great way to introduce cookery students to the exciting world of catering. The fun starter will help give culinary students confidence and inspiration to take an even greater interest in a cookery career.
Bidfood in Queenstown is a fast-growing distribution business with 120 staff operating two warehouses 24/7. An entity of Bidfood New Zealand, the Central Otago branch has always been a big believer in on-job training to ensure top quality service to hundreds of restaurants, cafés, hotels, resorts, retailers and more, across the region, including Te Anau and the West Coast.
Chloe Sowden’s two favorite things in life are food and people. In her career, she has risen quickly from barista, to professional catering cook, to Business Development and Training Co-ordinator at one of New Zealand’s fastest growing food service companies.
There was a chance top aircraft engineer Jarrod Wood could have ended up as a car mechanic. After all, he’d always been interested in engines and some of his family were involved in motorsport so it was definitely in the blood.
Staff training is the right style and fit for the team at Ziera, New Zealand’s multi-award-winning shoe retailer. Wendy McLaughlin, National Retail Manager is a huge believer because she’s seen it work and has benefited from it herself.
The knives were out … as were the smoking machines, sous vide ovens, vacuum sealers and a vast array of pots, pans, jugs and plates. Sixteen of the most talented hospitality students in New Zealand took on the ultimate food battle – the chance to win the coveted title of 2018’s National Secondary Schools Culinary Challenge.
