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Skills for the New Zealand service industry

ServiceIQ is the Industry Training Organisation (ITO) for a large part of New Zealand's vibrant and growing service industry.

We aim to have a world class New Zealand service industry through skilled and qualified people.

 

Good luck to all the entrants of the 2018 National Secondary Schools #Culinary Challenge, the Hawke's Bay regional… https://t.co/G1tZLU1yMU

News & updates

The service sector is a busy industry. Here are some feature articles on recent news and updates...

  • Hospitality information afternoon thumb

    Hospitality information afternoon

    ServiceIQ School’s Advisor Cass Clarke recently held an information afternoon for Year 12 & 13 students focused on the Hospitality industry and the great opportunity for continued training after school. The students found out about Cookery Apprenticeships, Food and Beverage, Catering and Level 3 & 4 Hospitality training programs based in the workplace.

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    2018 Museums Awards thumb

    ServiceIQ puts 2018 New Zealand Museum Award winners on a pedestal

    Proudly sponsored by ServiceIQ, New Zealand’s most outstanding exhibitions, programmes and museum projects were announced last week at a gala event at Christchurch Art Gallery.

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    ServiceIQ’s CEO to depart

    After five years leading the organisation, ServiceIQ Chief Executive Dean Minchington has decided to pursue fresh challenges.

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    Hong Kong’s biggest training provider signs NZ agreement

    New Zealand Industry Training Organisation ServiceIQ’s Chief Executive Dean Minchington has signed a MOU with the Vocational Training Council (VTC) of Hong Kong.

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  • 2018 NZ Tourism Awards thumb

    2018 New Zealand Tourism Awards

    ServiceIQ is thrilled to be again sponsoring the Visitor Experience Award in the 2018 New Zealand Tourism Awards.

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    Nicholas Todd Melbourne thumb

    Gourmet tour of duty

    A couple of months ago, up-and-coming NZ army chef Nicholas Todd went on one of the most exciting overseas deployments he could wish for. He’d been cooking his way towards it for several years, and last year, he put his superior culinary skills to the test to win New Zealand’s prestigious ServiceIQ Apprentice Chef of the Year Award 2017. The glittering accolade came with a stunning prize – a nine-day trip to the world-famous Melbourne Food and Wine Festival 2018.

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    2018 WorldSkills New Zealand

    ServiceIQ is proud to again be supporting the Aircraft Maintenance Engineer category in the WorldSkills New Zealand competition.

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    2018 Stella Awards Taupo

    We're delighted to again be supporting the tourism and hospitality sectors in Taupo as sponsor of the highly important Best Tourism team and Best Hospitality team at the 2018 Spark Stella Awards.

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    Assessment Intention Plan

    Our Assessment Intention Plan (AIP) for 2018 is well underway

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    Brilliant recipe for career success

    Brilliant recipe for career success

    Caleb Jones is living proof that with the right attitude, the right opportunities and the right training, you can get ahead faster than you might think. Caleb is carving out a cool career as an apprentice chef at The Fig Tree Café in Upper Hutt and he only left school five months ago. 

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    The cool life of Riley thumb

    The cool life of Riley

    Travis Riley could have become an aviation engineer but instead he wanted to follow a career path that was more about the safe transport of goods than the safe transport of people. 

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    Great management training drives success thumb

    Great management training drives success

    Quality training not only helps talented people get even better at their job, it also helps them advance within the company. 

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  • Cold Storage Nelson thumb

    How training became hot at Cold Storage Nelson

    Cold Storage Nelson (CSN) isn’t a household name and is unlikely to spring readily to mind for most Kiwis. However, CSN, with operations in Richmond, Christchurch and on the ports in Tauranga and Nelson, is one of the country’s three biggest cold storage distribution and logistics firms and the largest privately-owned company in its sector. Talk about a quiet achiever. 

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    TAANZ NTIA Globe 169x210 2

    2018 TAANZ National Travel Industry Awards

    ServiceIQ is pleased to be a premium sponsor of the Best Travel Agency Manager – Corporate category at the Travel Agents Association New Zealand (TAANZ) 2018 National Travel Industry Awards.

     

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    Cookery Career maker thumb

    Helping your cookery students into work

    For the first time, the National Secondary Schools Culinary Challenge (NSSCC), the country’s premiere cooking competition for up-coming chefs, is offering a whole lot more than a prize for just a few.

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    Gert Taljaard thumb

    All the world’s a stage

    Polynesian Spa Chief Executive Officer Gert Taljaard knows that creating a memorable visitor experience is more like theatre. The venue is the stage, the staff are the actors, and the audience are the visitors. Bring them all together brilliantly and magic happens. And that’s exactly what is on show at one of the world’s most famous luxury thermal attractions. 

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  • Cookery Career maker thumb

    Cookery career-maker! Premiere cooking competition launches careers for every entrant

    For the first time, the National Secondary Schools Culinary Challenge (NSSCC), the country’s premiere cooking competition for up-coming chefs, is offering a whole lot more than a prize for just a few. 

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    Discovering how to run a museum2 thumb

    Discovering how to run a museum

    Talk about in at the deep-end. In the spring of 2016, Kathryn Parsons and Karen Payne started new careers running the Cambridge Museum, without ever having worked in a museum.

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    Tenille thumb2

    Spa's service excellence!

    Waikite Valley Thermal Pools is becoming an even hotter central North Island destination. That’s largely thanks to positive word-of-mouth reviews, and a team making a bit of a splash with on-job tourism training.

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    MPs get critical skills shortage2 thumb

    MPs get critical skills shortage insights

    New Zealand is suffering from critical skills shortages. Change needs to happen, and happen quickly. To help politicians advance this goal, this week every Member of Parliament was sent a set of valuable documents that articulate how to tackle this urgent need.

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