Get ahead of the Term 1 rush by pre-ordering your printed, blended, or fully online resources for 2026 delivery
Plan ahead with our key dates for wrapping up 2025 and starting 2026.
ServiceIQ and Michael Van de Elzen – Raising Awareness for Dyslexia in the Workplace
Your complete online staff training
for food and workplace safety.
Cost: $89.00 + GST
ServiceIQ is the workplace training specialist for a large part of Aotearoa New Zealand's service industry.
We help our customers succeed by growing their talent.
The service sector is an important industry. Here are some feature articles on recent news and updates...
Meet Michael McLachlan, ServiceIQ’s B2B Marketing Manager. Michael shines a light on his lived experience, where he tackled often invisible inequalities and managed limitations to build a successful career in business and marketing. He also highlights ServiceIQ's efforts in bringing equity to the forefront of business thinking and what organisations can do to make equity a force for good in the workplace.
Whether you’re hiring, looking for an entry-level opportunity, or already working in the services industry, ServiceIQ makes it simple to start, support, and complete an apprenticeship that benefits both the business and its employees.
Rhiannon Soper, Dispatch 2IC at Mitre 10 MEGA Dunedin, shares her story on how on-the-job upskilling with ServiceIQ and Mitre 10 is helping her climb the career ladder.
Caroline Harvey, Senior HR Advisor at the Grove Group, explains how ServiceIQ played its part in her meteoric rise up the Mitre 10 career ladder.
The aviation industry is exciting and fast-moving, offering a diverse range of career pathways. Here’s everything you need to know.
Students and career seekers, welcome to the exhilarating world of the travel industry. With a multitude of entry-level options and strong prospects for growth, it's highly possible to turn your wanderlust into a fulfilling profession.
On 1 January 2026, responsibility for work-based training will move from Te Pūkenga to the ISBs.
Introducing Ivonne Brooker-Leon, Quality Assurance Manager at ServiceIQ. Ivonne discusses her varied role and outlines why Quality Assurance is at the heart of everything we do.
Meet Kevin Karena – a chef at Wellington's renowned Floriditas eatery and a standout talent from ServiceIQ's New Zealand Cookery Apprenticeship programme.
Get ahead of the Term 1 rush by pre-ordering your printed, blended, or fully online resources for 2026 delivery. Starts 3rd November 2025
Discover all the need-to-knows around ServiceIQ’s Licence Controller Qualification, better known as the LCQ.
Meet Esther-rose Murray, a chef with Compass Group NZ and a shining star from ServiceIQ's New Zealand Cookery Apprenticeship programme.
The retail trade employs more than 220,000 people in New Zealand, accounting for around 9% of the nation’s total workforce, according to Stats NZ. With numerous entry points, flexible scheduling, and a controllable work-life balance, a career in retail is an attractive proposition for many.
From first female carpentry apprentice and first female Specialist Search Team member in the NZ Army to world ranked powerlifter, the word 'trailblazer' is a great fit for Roshelle Jessop, Service Sector Advisor – Aviation, at ServiceIQ.
Maria Brown of Palmerston North has just completed her New Zealand Apprenticeship in Retail, a significant achievement made even more impressive by the fact that she funded her learning herself.
As the Industry Training Organisation for New Zealand’s service sector, ServiceIQ plays a key role in helping businesses grow through workplace learning.
Access to easy-to-apply, industry-recognised, real-world upskilling is the holy grail for employers and employees in the hospitality industry. In our latest article, we explain how flexible training integrates into your hospitality business without pulling staff off the floor.
For Sebastian Mataric, space wasn’t just a distant dream, it was a fascination that started early and never faded.
Ahmad Azemah’s journey to becoming a qualified chef is nothing short of inspiring.
International visitors brought in nearly $17 billion in the past year alone, and total tourism expenditure has reached record-breaking highs. But behind the economic celebration lies a pressing issue: the hospitality workforce is shrinking fast. With enrolments in tourism and hospitality education collapsing by over 70% in the past decade, the industry faces a critical talent shortage.
