News and views you can use to help build your business and career.
Best Tourism and Best Hospitality Teams in Taupo, served to you by ServiceIQ
Taupo has long been a natural attraction for New Zealanders and tourists from all over the world. It’s not just the sensational scenery, thermal hot pools or rainbow trout that keep visitors coming.
Tourism gives back
Years ago, travellers on the London Underground would have noticed a billboard advertising a famous New Zealand lager. Above the pack shot, a headline read: What do you call a sophisticated Australian? A smaller tag-line provided the answer: A New Zealander.
The importance of skilled professionals in the service sector
Skilled people help make a good business great. And now, if you run a business in the service industry, it’s never been easier to upskill your talented staff on the job. It’s also an ideal solution for employers who struggle to recruit experienced staff.
Building the next generation of managers
Effective supervisors and managers help you get the best out of your staff and your business. ServiceIQ’s two new business management programmes, approved by NZQA, mean these important skills, and national qualifications, can be gained on the job, rather than sending your best people offsite to study at a tertiary institution.
Why professionals matter in NZ tourism
They thrill thousands of visitors each year with luge rides, alpine cruises, heli-skiing, glacier flights and more. Now, Skyline Group, one of New Zealand’s largest and most successful tourism businesses is rewarding employees with nationally recognised qualifications.
New Cookery Apprenticeship spices up proven recipe
The time-tested approach to training top chefs now has added ingredients thanks to an evolution of the Cookery Apprenticeship by ServiceIQ with help from the heart of the culinary industry.
Visitor Experience no laughing matter
ServiceIQ takes a cue from the Basil Fawlty school of customer service with a short film featuring an unsuspecting couple on a cycling adventure in the hands of a scary tour guide.
World famous hospitality guru has advice for Queenstown
Last week, international visitor experience consultant, hotelier extraordinaire, and host of the travel Channel’s ‘Resort Rescue’ series, Shane Green addressed some of Queenstown’s leading hospitality and tourism businesses at an event hosted by ServiceIQ.
Delaware North dines out on award success
Going the extra mile for thousands of hungry, thirsty customers arriving and flying off from Wellington Airport has landed leading global food service and hospitality company Delaware North, the coveted ServiceIQ Excellence in Training and Staff Development Award 2015, announced at the Hospitality NZ Awards in Nelson.
New apprenticeship caters to the caterers
Catering is a fast moving, dynamic and ever-changing industry that offers a huge variety of business opportunities and careers. Now, there’s a new apprentice programme designed for catering today.