News and views you can use to help build your business and career.
Building the next generation of managers
Effective supervisors and managers help you get the best out of your staff and your business. ServiceIQ’s two new business management programmes, approved by NZQA, mean these important skills, and national qualifications, can be gained on the job, rather than sending your best people offsite to study at a tertiary institution.
Why professionals matter in NZ tourism
They thrill thousands of visitors each year with luge rides, alpine cruises, heli-skiing, glacier flights and more. Now, Skyline Group, one of New Zealand’s largest and most successful tourism businesses is rewarding employees with nationally recognised qualifications.
New Cookery Apprenticeship spices up proven recipe
The time-tested approach to training top chefs now has added ingredients thanks to an evolution of the Cookery Apprenticeship by ServiceIQ with help from the heart of the culinary industry.
Visitor Experience no laughing matter
ServiceIQ takes a cue from the Basil Fawlty school of customer service with a short film featuring an unsuspecting couple on a cycling adventure in the hands of a scary tour guide.
World famous hospitality guru has advice for Queenstown
Last week, international visitor experience consultant, hotelier extraordinaire, and host of the travel Channel’s ‘Resort Rescue’ series, Shane Green addressed some of Queenstown’s leading hospitality and tourism businesses at an event hosted by ServiceIQ.
Delaware North dines out on award success
Going the extra mile for thousands of hungry, thirsty customers arriving and flying off from Wellington Airport has landed leading global food service and hospitality company Delaware North, the coveted ServiceIQ Excellence in Training and Staff Development Award 2015, announced at the Hospitality NZ Awards in Nelson.
New apprenticeship caters to the caterers
Catering is a fast moving, dynamic and ever-changing industry that offers a huge variety of business opportunities and careers. Now, there’s a new apprentice programme designed for catering today.
“Brilliant” Marlborough i-SITEs win ServiceIQ Staff Development Award
Destination Marlborough’s “Brilliant every day” slogan might also be an apt description of the popular region’s i-SITE visitor centres in Picton and Blenheim, that were presented as the joint winners of ServiceIQ’s 2015 Staff Professional Development Award at the national i-SITE Conference in Whangarei last week.
Two Travel Agents win ServiceIQ Awards at NTIA
ServiceIQ was delighted to present Awards and vouchers for $1,000 of workplace training at the Travel Agents Association of New Zealand, National Travel Industry Awards recently.
Play the Game to Become a Retail Superstar
ServiceIQ invites you to refresh your skills with Service Star, the popular interactive online game that gives players an incredible experience of working in a retail environment!