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The Manawatū-Whanganui regions' service sector is forecast to have around 7000 job openings by 2021, this is report…

Real success stories

Discover the secrets to genuine success for your business and your people.

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    Jenn Harmon - RNZAF

    I got all this training while being paid. I do not need to get a student loan. I also like to think that I am helping New Zealand too.

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  • AmandaRoberts News Thumbnail

    Amanda Roberts - The Museum Art Hotel

    I want to be the general manager of a top hotel. I have already stepped through many roles and am now assistant general manager at The Museum Art Hotel.

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    Celia Refiti - Air New Zealand

    One of the great things is helping first time travellers. They can be really nervous. Ensuring that their check-in process is as stress free as possible is so important. These little things make all the difference and are rewarding.

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    Chris Dunand - Flightline Aviation

    The aviation industry is a time-critical environment. Customers want their aircraft in the air, not in a workshop, so we are always under pressure to get planes operational as quickly as possible.

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    Christopher Ngaro - Air New Zealand

    One of the things I enjoy about working for Air New Zealand is the people I work with and the different attributes they bring to the job. From planning a flight, to baggage make-up through to actually loading a plane, it’s all about planning, communication and working as a team.

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    Helen Gower - Auckland International Airport

    I started with no formal training as a Customer Service Officer, over time gaining nationally recognised qualifications and moving up the career ladder along the way.

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  • Tim Draisey News Thumbnail

    Tim Draisey - Air New Zealand

    I worked in a variety of areas in the engineering workshops with a focus on aircraft structure and mechanics. The hands on aspect of my apprenticeship matched my learning style. Now, as a licensed aircraft engineer, I can take my skills anywhere in the world.

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    Sam Horsnell - Copthorne Hotel & Resort Bay of Islands

    Embarking on the National Certificate I learnt more about the sales and marketing side of the convention and incentive role, and could eventually lead into hotel operations and management.

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    Brett Anderson - Christchurch Casino

    People at all levels are encouraged to get involved in training and the entire staff have completed the KiaOraMai customer service training programme.

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  • JohnCox News Thumbnail

    John Cox - Christchurch Casino

    I really enjoy the people that I work with and the visitors that I meet. The security function only makes up a small part of the role. I spend a lot of my time talking to our visitors. It is like we become a part of their family, and they are a part of ours.

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