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The Manawatū-Whanganui regions' service sector is forecast to have around 7000 job openings by 2021, this is report… https://t.co/teGO7bYJun

Real success stories

Discover the secrets to genuine success for your business and your people.

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    Jenn Harmon - RNZAF

    I got all this training while being paid. I do not need to get a student loan. I also like to think that I am helping New Zealand too.

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  • AmandaRoberts News Thumbnail

    Amanda Roberts - The Museum Art Hotel

    I want to be the general manager of a top hotel. I have already stepped through many roles and am now assistant general manager at The Museum Art Hotel.

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    Celia Refiti - Air New Zealand

    One of the great things is helping first time travellers. They can be really nervous. Ensuring that their check-in process is as stress free as possible is so important. These little things make all the difference and are rewarding.

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    Chris Dunand - Flightline Aviation

    The aviation industry is a time-critical environment. Customers want their aircraft in the air, not in a workshop, so we are always under pressure to get planes operational as quickly as possible.

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    Christopher Ngaro - Air New Zealand

    One of the things I enjoy about working for Air New Zealand is the people I work with and the different attributes they bring to the job. From planning a flight, to baggage make-up through to actually loading a plane, it’s all about planning, communication and working as a team.

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    Helen Gower - Auckland International Airport

    I started with no formal training as a Customer Service Officer, over time gaining nationally recognised qualifications and moving up the career ladder along the way.

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  • Tim Draisey News Thumbnail

    Tim Draisey - Air New Zealand

    I worked in a variety of areas in the engineering workshops with a focus on aircraft structure and mechanics. The hands on aspect of my apprenticeship matched my learning style. Now, as a licensed aircraft engineer, I can take my skills anywhere in the world.

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    Sam Horsnell - Copthorne Hotel & Resort Bay of Islands

    Embarking on the National Certificate I learnt more about the sales and marketing side of the convention and incentive role, and could eventually lead into hotel operations and management.

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    Brett Anderson - Christchurch Casino

    People at all levels are encouraged to get involved in training and the entire staff have completed the KiaOraMai customer service training programme.

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  • JohnCox News Thumbnail

    John Cox - Christchurch Casino

    I really enjoy the people that I work with and the visitors that I meet. The security function only makes up a small part of the role. I spend a lot of my time talking to our visitors. It is like we become a part of their family, and they are a part of ours.

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