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Congratulations to the winners of the 2018 WorldSkills New Zealand Aircraft Maintenance National Competition. Gold…

Real success stories

Discover the secrets to genuine success for your business and your people.

  • Diploma

    Would you like a Diploma with that?

    It’s a step closer to running the show for 56 McDonald’s graduates who have achieved their National Diploma in Hospitality Operational Management (Level 5). The graduates, from McDonald’s businesses around the country, were recently awarded their nationally recognised qualification at a special awards event in Auckland.

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  • DelawareNorth Wgtn Airport News Thumbnail

    What do NASA, Wembley Stadium and Wellington International Airport have in common?

    Delaware North has a philosophy: “creating special experiences one guest at a time”. Those five words sum up the approach that has won the global food service and hospitality company half a billion customers, and some of the most prestigious contracts on the planet. 

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  • Jody at Spark News Thumbnail

    Bright Sparks!

    The Spark store in New Plymouth won a major retail award, and received a gift of home-baked lamingtons from a grateful customer. Events like this are not everyday occurrences, but manager Jody Stephens says the recognition and appreciation is double proof that her planned staff training really does the business.

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    Shop Floor casual to full-time Supervisor

    Shannon Dixon jumped at the chance when his manager recommended that he be part of the first intake of The Warehouse Red Shirts in Schools programme. Not long before, he’d been getting a bit of work experience and pocket money from his after-school job at The Warehouse in Petone.

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  • ken ham musicworks News Thumbnail

    Successful businesses build successful careers

    Blenheim music retailer Ken Ham believes everyone is a salesperson. He talks to ServiceIQ about the value of sales skills and training.

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  • Skyline News Thumbnail

    Secrets to remarkable success

    You can have a stunning location with a restaurant, a luge, and a gondola with remarkable views. However, impressive attractions alone don’t add up to award-winning visitor experience.

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    Piripi Inia - Te Puia

    I’m a real advocate for on the job training. Equipping staff with a nationally recognised qualification through ServiceIQ is about ensuring they are recognised for their skills and knowledge.

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  • Isis News Thumbnail

    Must-have for retail managers

    ServiceIQ’s retail certificate is a must-have for career retail managers who want to benchmark against the overall retail industry, says Lion Liquor Retail’s National Operations and Capability Manager Isis Farrelly.

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  • Quest News Thumbnail

    Quest for the best!

    It was smiles all round when Salome Sovea of Quest on Beaumont Serviced Apartments was presented with her ServiceIQ National Certificate of Hospitality (Front Office) Level 3.

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  • Ashley awards News Thumbnail

    Retail king eyes top prize

    One week after being crowned 2014 ServiceIQ Retail Professional New Zealand Award winner, Liquor King’s Ashley Brunel is planning his next step.

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