Real success stories
Discover the secrets to genuine success for your business and your people.
The Spark store in New Plymouth won a major retail award, and received a gift of home-baked lamingtons from a grateful customer. Events like this are not everyday occurrences, but manager Jody Stephens says the recognition and appreciation is double proof that her planned staff training really does the business.
Shop Floor casual to full-time Supervisor
Shannon Dixon jumped at the chance when his manager recommended that he be part of the first intake of The Warehouse Red Shirts in Schools programme. Not long before, he’d been getting a bit of work experience and pocket money from his after-school job at The Warehouse in Petone.
Successful businesses build successful careers
Blenheim music retailer Ken Ham believes everyone is a salesperson. He talks to ServiceIQ about the value of sales skills and training.
Secrets to remarkable success
You can have a stunning location with a restaurant, a luge, and a gondola with remarkable views. However, impressive attractions alone don’t add up to award-winning visitor experience.
Piripi Inia - Te Puia
I’m a real advocate for on the job training. Equipping staff with a nationally recognised qualification through ServiceIQ is about ensuring they are recognised for their skills and knowledge.
Must-have for retail managers
ServiceIQ’s retail certificate is a must-have for career retail managers who want to benchmark against the overall retail industry, says Lion Liquor Retail’s National Operations and Capability Manager Isis Farrelly.
Quest for the best!
It was smiles all round when Salome Sovea of Quest on Beaumont Serviced Apartments was presented with her ServiceIQ National Certificate of Hospitality (Front Office) Level 3.
Retail king eyes top prize
One week after being crowned 2014 ServiceIQ Retail Professional New Zealand Award winner, Liquor King’s Ashley Brunel is planning his next step.
Award recognises high level visitor experience
Skyline Queenstown has been recognised for taking the visitor experience to new heights, winning the inaugural ServiceIQ Visitor Experience Award.
Aeromotive’s training culture helps it to attract talent in the competitive world of aviation maintenance.