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The Manawatū-Whanganui regions' service sector is forecast to have around 7000 job openings by 2021, this is report…

Real success stories

Discover the secrets to genuine success for your business and your people.

  • TraceyLewthwaite News Thumbnail

    Tracey Lewthwaite - Christchurch Casino

    We get a lot of in-house training around the gaming compliance/problem gambling identification and alcohol licensing. The National Certificate in Casino Security (Level 3) is the qualification to have.

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    Al Brown - Chef, Author, TV Presenter and Restaurateur

    Over the years, many staff have moved from being a dishwasher to being in charge of the kitchen. There are so many career pathways available in hospitality. If you work hard and are willing to learn, opportunities will open up for you.

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    Ruth Pretty - Chef, Caterer and Author

    I tell young people to take a job that offers you a structured training programme. Don’t underestimate how valuable reading, writing and maths skills are to a career in hospitality. And never skimp on your footwear!

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    Stephen Ruscoe - Canterbury Museum

    My advice to young people is that I have often found in my career that hard work attracts luck. If you put 100% into a role then you’ll be surprised at what comes back to you. Seize every opportunity.

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    Tony Kuepfer - Te Papa

    A qualification signifies that you’ve done the learning, you’ve made the effort and you’ve enhanced your knowledge at those levels, so it’s recognition of that.

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    Chrissy Mackay - KEA Campers

    I completed ServiceIQ’s Customer Service Award soon after I started at KEA, while training in the customer service team. This gave me a kick-start and helped me gain my role as KEA Campers’ Housekeeping Manager.

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    Samantha Chambers - United Travel

    I was selected for the TAANZ Travel Trainee of the Year Award because I was a young person who had set goals, decided how to go about achieving them and did just that.

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    Shane Cameron - Off Road NZ

    The highlight of working in tourism is that you get to be part of making someone’s day more exciting and enjoyable by helping them to do something they would never normally attempt.

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    Donna Lienert - Atlantic Pacific American Express

    Delivering the service our corporate and public sector clients expect requires having the right people in the business. People who are passionate and committed to their customers and know their industry inside-out.

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  • Nickolas Han News Thumbnail

    Awards continue for young chef

    New Plymouth’s Nickolas Han, from Pacific International Hotel Management School, has added another award to his CV.

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