Skip to content
For the first time, the National Secondary Schools Culinary Challenge (NSSCC), the country’s premiere cooking compe…

Real success stories

Discover the secrets to genuine success for your business and your people.

  • Movie Star Thumbnail

    Movie Star

    Gemma Corin plays many roles at Taupō’s Starlight Cinema. As shift manager and second-in-command to owner Peter Smith, she takes care of front of house customer service, administration, the staff roster, movie programming, supervising the ticketing and stair team and sharing the projection work with third-in-command, Sean Farrall.

    Read more
  • BehindTheScenesHiltonTaupo Thumbnail

    Behind the scenes of Hilton Lake Taupo service

    Did you know you can choose from six different types of pillow? and that there’s a secret technique to making the perfect bed? these are some of the housekeeping touches that help the luxury hotel stay ahead as the most recognised global name in the industry.

    Read more
  • Maid in NZ Thumbnail

    Maid in NZ

    While many consider it a chore, the art of daily spring-cleaning, dusting and polishing is something of a passion for Patricia Morris, meticulous and cheerful housekeeping expert at Hilton Lake Taupo.

    Read more
  • Matthew McCarthy News Thumbnail

    From exhibition to exciting visitor experience

    “Increasingly, museums around the world are bringing hospitality and retail expertise into the visitor experience offer,” says Matthew McCarthy, front of house manager at Auckland’s Maritime Museum.

    Read more
  • Waikaremoana News Thumbnail

    Waikaremoana and Kaikoura shine at national holiday park awards

    The importance of training was in the spotlight at a glittering awards event held last night to celebrate industry excellence at the Holiday Parks Association of New Zealand Conference dinner at Rotorua’s Bath House.

    Read more
  • Melissa Lacascade News Thumbnail

    Advance Australia fare

    Melissa Lacascade is a talented and highly skilled supervisor at Delaware North’s buzzing multi café and bar operation at Wellington Airport; she holds a New Zealand Certificate in Food & Beverage, a National Certificate in Business, and is the recipient of a Future Leader’s Scholarship to complete a New Zealand Diploma in Hospitality.

    Read more
  • Harrison McIntyre News Thumbnail

    SKYCITY's All Star Apprentice Chef in Oz

    Getting the chance to prep for renowned international chef Pierre Koffmann during Melbourne’s Food & Wine Festival 2016, was a serious highlight for talented up-coming apprentice chef Harrison McIntyre from Auckland’s SKYCITY.

    Read more
  • Bruno Success Story News Thumbnail

    Maitre d's Perfect Masterclass

    Melbourne’s famous Food & Wine Festival headlines some of the world’s hottest acts in chef-dom, with a series of Masterclasses held in the city centre that attract hundreds of diners passionate for great food.

    Read more
  • Teen gamers ANZAC exhibit wins Thumbnail

    Teen gamers’ ANZAC exhibit wins highest honour

    A group of secondary school students who used gaming technology to recreate the Anzac experience in Gallipoli have won the highly coveted ServiceIQ Best Museum Visitor Experience Award 2016. The honour was announced last night at the ServiceIQ New Zealand Museum Awards 2016 held at the Aotea Centre in Auckland.

    Read more
  • Agrodome News Thumbnail

    The best tourism retail service baaaaaaa none

    Ask any tourist, or local for that matter, what they think of when someone mentions New Zealand - Spectacular scenery? Lord of the Rings? Bungy jumping? - and sooner rather than later, someone will say, “sheep”.  

    Read more