Skip to content
The Manawatū-Whanganui regions' service sector is forecast to have around 7000 job openings by 2021, this is report… https://t.co/teGO7bYJun

Real success stories

Discover the secrets to genuine success for your business and your people.

  • Matthew McCarthy News Thumbnail

    From exhibition to exciting visitor experience

    “Increasingly, museums around the world are bringing hospitality and retail expertise into the visitor experience offer,” says Matthew McCarthy, front of house manager at Auckland’s Maritime Museum.

    Read more
  • Waikaremoana News Thumbnail

    Waikaremoana and Kaikoura shine at national holiday park awards

    The importance of training was in the spotlight at a glittering awards event held last night to celebrate industry excellence at the Holiday Parks Association of New Zealand Conference dinner at Rotorua’s Bath House.

    Read more
  • Melissa Lacascade News Thumbnail

    Advance Australia fare

    Melissa Lacascade is a talented and highly skilled supervisor at Delaware North’s buzzing multi café and bar operation at Wellington Airport; she holds a New Zealand Certificate in Food & Beverage, a National Certificate in Business, and is the recipient of a Future Leader’s Scholarship to complete a New Zealand Diploma in Hospitality.

    Read more
  • Harrison McIntyre News Thumbnail

    SKYCITY's All Star Apprentice Chef in Oz

    Getting the chance to prep for renowned international chef Pierre Koffmann during Melbourne’s Food & Wine Festival 2016, was a serious highlight for talented up-coming apprentice chef Harrison McIntyre from Auckland’s SKYCITY.

    Read more
  • Bruno Success Story News Thumbnail

    Maitre d's Perfect Masterclass

    Melbourne’s famous Food & Wine Festival headlines some of the world’s hottest acts in chef-dom, with a series of Masterclasses held in the city centre that attract hundreds of diners passionate for great food.

    Read more
  • Teen gamers ANZAC exhibit wins Thumbnail

    Teen gamers’ ANZAC exhibit wins highest honour

    A group of secondary school students who used gaming technology to recreate the Anzac experience in Gallipoli have won the highly coveted ServiceIQ Best Museum Visitor Experience Award 2016. The honour was announced last night at the ServiceIQ New Zealand Museum Awards 2016 held at the Aotea Centre in Auckland.

    Read more
  • Agrodome News Thumbnail

    The best tourism retail service baaaaaaa none

    Ask any tourist, or local for that matter, what they think of when someone mentions New Zealand - Spectacular scenery? Lord of the Rings? Bungy jumping? - and sooner rather than later, someone will say, “sheep”.  

    Read more
  • Ashley News Thumbnail

    School leaver to award-winning chef

    At just 22, Ashley is already a qualified chef with a big plan to open his own restaurant. He got started when he discovered the only thing he loved at school – the hospitality class. He was also great at it. He graduated with NCEA cooking credits, landed a job in a kitchen and started an apprenticeship. 

    Read more
  • Dreary office job to aircraft engineer

    Nicole Brian’s career took off by leaving an office job to work in an aircraft hangar. The 24 year-old is on the way to becoming an aircraft engineer by training on-job with Air New Zealand in Christchurch.

    Read more
  • Lynley News Thumbnail

    Back to the future

    In 1977, Lynley Martin got her first taste of the hospitality industry when she took on a casual weekend waitress job clearing plates after the hangi at Rotorua’s THC Hotel. She was just wanting a bit of extra cash to supplement the salary from her full time role at the Department of Forestry, but as things turned out, it was hospitality where Lynley ended up building her exciting career. 

    Read more