Real success stories
Discover the secrets to genuine success for your business and your people.
New Rising Star Celebrated at Hotel Industry Awards
Sam Swaffield was named the new ServiceIQ Hotel Industry Outstanding Young Executive of the Year.
An iconic New Zealand business successful for around 53 years offering the ultimate Kiwi family holiday complete with beautiful location, cosy cabins, flying fox, stunning river for swimming and heaps more. You wouldn’t think that Quinney’s Bush Camp has much more to learn about outstanding visitor experience. Just take a look at the glowing online reviews from guests young and old.
Anna Bellamy has won Ziera Shoes’ ‘Manager of the Year’ for a second time. It’s a fantastic result. But it’s the store’s great numbers and satisfied customers that give the retail star a regular lift.
Young Kiwis win gold at 'Trade Olympics'
Two New Zealanders who battled contestants from six countries at the WorldSkills NZ event in Hamilton last week both hold nationally recognised ServiceIQ qualifications.
Tom's top tips for great service
At the Clubs New Zealand Expo in sunny Nelson, ServiceIQ got some time with Clubs New Zealand President Tom Fisher. We also caught up with him again after he returned from the Australian Clubs Conference.
Prize gives award-winning chef entrée to the top
Nickolas Han could well be one of New Zealand’s next great chefs. He’s doing pretty well so far. Having got into the profession through a casual kitchen role, he seems to be on the express dumbwaiter to the top.
Putting world-class service on display
Museums used to be able to rely solely on the strength of their collections to attract visitors. But these days, there are many other options competing for people’s time and attention: from movies, the internet, all kinds of outdoor pursuits and sporting events, to markets and shopping.
A year to success
Hannah McCaskie became a co-owner in her restaurant just a year after completing her ServiceIQ Cookery Apprenticeship.
How coaching makes great tourist coach drivers
Top New Zealand coach company Nimon & Sons Ltd recently took their successful business up a few more gears when investing in tourism training for their drivers.
Staff training is a gift to your business
Great staff can attract loyal customers, repeat visits, recommendations, a vibrant atmosphere, strong morale and a well-motivated team. The best way to get first-class staff is through a proper training staff training programme.