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Countdown SEEDS Programme

Open the door to a career in Retail!

Retail is an exciting career choice with loads of possibilities – from helping customers, stock management, marketing, to running a store.

SEEDS (Students Entering Employment Developing Skills) is a Gateway Programme that gives students a chance to get valuable work experience in supermarket retail and help make the transition from school into a career.

Students will gain credits that can be used towards the nationally recognised qualification, New Zealand Certificate in Retail (Level 2). This could also lead to a career in retail or a pathway into a butchery or bakery apprenticeship. They’ll be supported all the way and learn important skills in line with industry standards including: customer service; personal presentation; food safety; product knowledge and teamwork.


How it works

Students will receive customised learning resources, clear development plans and their work will be assessed by the ServiceIQ coordinator who also keeps their school up-to-date with progress.

Benefits for students

  • Get an introduction to an exciting career in supermarket retail.

  • Gain credits towards a nationally recognised qualification.

  • Get real experience in a real workplace.

  • Enjoy the camaraderie from working as part of a team.

  • Learn great industry skills and knowledge essential for a retail career.

  • Learn in a fully supportive environment.


Programme details

The SEEDS Programme is made up of 19 credits covering the fundamentals in customer service identified by the industry as essential for the retail workplace. The programme involves 10 days’ work experience over 10 weeks, plus pre-workplace support.

It costs $450 + GST per student and results in a SEEDS Countdown certificate. The certificate is made up of a set menu of credits (see below) which can be used towards the New Zealand Certificate in Retail (Level 2).

As part of Countdown SEEDS package each student will receive:

  • a 10 week work placement with Countdown
  • learning resources and assessment materials
  • coaching support and assessment through a dedicated coordinator.


(Theory for 11971 and 20666 needs to be completed prior to entering the store)

Unit Unit standard title Level  Credits


Participate in a team or a group which has an objective

2 3


Demonstrate and apply knowledge of legislation applicable to sale of good and services 2 4


Use safe work practices in a retail environment under supervision 2 3


Demonstrate basic knowledge of contamination hazards and control methods used in a food business

2 2


Interact with customers in a service delivery context

2 2


Demonstrate knowledge of product information in a retail environment 2 5
  Total Credits   19

How to apply

Student placements are limited and schools wishing to participate are required to contact us for details on how to register. To apply for this training please contact or your local coordinator listed below.

Region Contact Mobile
National Enquiries - Red Shirts in Schools ServiceIQ Schools  
Northland - Kaitaia TBC  
Northland Toni O'Donoghue 021 072 2477
North Auckland / Whangaparaoa / Silverdale Lisa Compton 021 665 368
Central Auckland Christine Boyle 022 307 8702
West Auckland Jill Philpott

021 067 7228

South Auckland Jake Billyeald 027 450 8998
Waikato / Taupo / Whitianga Neen Hewlett 021 859 581
Hamilton Janice Clough 027 748 8482
Bay of Plenty Carolyn Vincent 027 752 0155
Gisborne TBC  
Greymouth (West Coast) June Griggs 027 376 7878
Hawke's Bay Rachel Mohi 027 386 5632
Taranaki John Hudson 027 488 2467
Whanganui / Feilding / Palmerston North Tracey Jarman 022 064 5045
Masterton Shelley Pender 027 458 8678
Kapiti Coast Elly Williams 022 368 7166
Wellington Ruth Asiata 027 221 8546
Nelson / Marlborough Tara Stewart 027 292 7972
Blenheim  TBC  
Christchurch Nicki Ball 021 251 1180
Otago / Southland Tui-Susan Hill 027 517 4080



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If you have any questions, please don’t hesitate to contact our Schools Team or we can call you. Simply click the button below and give us your contact details.

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