Introducing ServiceIQ Gateway training

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ServiceIQ offers a wide range of great Gateway training that helps students gain skills, experience, and kick-start a career in the exciting services industry when they leave school. They’ll also gain unit standards and make professional contacts that can help open doors to a wide range of fantastic jobs and careers in the growing aviation, tourism, hospitality and retail service.

The ultimate role could be a chef, retail supervisor, store manager, pilot, tour guide, travel consultant, restaurant food and beverage manager, aeronautical engineer, airport operations manager, air traffic controller, hotel manager, warehouse or retail distribution manager, tourism operator, and many more.

Step-by-step Process Guide For Readymade Gateway Training

To help you get Readymade Gateway Training at your school, we have developed a step-by-step process guide for you to follow. All documents mentioned in this process guide can be downloaded in the Gateway Essential Downloads section at the very bottom of this page.

Download Step-by-step Process Guide

Choose Your Training Products

To find the full range of approved unit standards, products and product packages for your school to use with Gateway training, download this Gateway Training resources and guide. 

Step-by-step Process Guide for DIY Gateway Training

To help you get DIY Gateway Training at your school, we have developed a step-by-step process guide for you to follow. All documents mentioned in this process guide can be downloaded in the Gateway Essential Downloads section at the very bottom of this page.

Download Step-by-step Process Guide

Who can do Gateway?

Gateway is available to all secondary school students in Years 11 to 13+.

Gateway students should be:

• organised – turn up on time, show they are reliable and able to manage their time effectively
• motivated – show pride in their personal presentation and have standards for their own work; show initiative, enthusiasm, and commitment; and be ready to accept responsibility
• able to take on board instructions and information
• able to demonstrate the appropriate levels of numeracy and literacy
• able to communicate effectively with customers and colleagues
• able to, or willing to, learn the skills needed to work effectively as part of a team and deal with customers appropriately.

As well as workplace placements, students will have tasks and assessments to complete. They should have the self-motivation to work through these in their own time.

In return for the effort they put in, Gateway students will get a taste of what it is like to work in our sectors, helping them decide which careers are for them. They’ll also gain practical skills that they can take with them into future employment and their personal life, while achieving unit standards that count towards NCEA and higher qualifications.

How Gateway works

ServiceIQ supports your school’s Gateway department or coordinator with options for students to complete a work placement and have their learning assessed against unit standards. This gives them a great opportunity to gain real workplace experience, which helps them make realistic career choices and land that first job.

Workplace learning through Gateway is organised through a formal arrangement with ServiceIQ, your school’s Gateway department and a registered workplace. This means that the staff in those workplaces have a clear understanding of the knowledge and skills to be gained by your students as well as the assessment of unit standards.

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Easy sign-up process

Once you and your student have decided on the right programme, it’s easy to get started, Here’s how it works:

• complete the Memorandum of Understanding and Student Registration Form (you can download these from the bottom of this page)
• study material arrives
• the student works through the study
• you send your student’s assessment to ServiceIQ or a registered assessor
• student’s credits are reported
• you order the Certificate from ServiceIQ.