Regulatory Practice » ServiceIQ
Skip to content

Regulatory Practice

Regulatory practice plays a key role in ensuring our communities remain safe, fair and well-governed. Whether you’re working in central or local government, in policy, compliance, investigation or frontline outreach, you’ll join others who share a common language and approach across the sector. The qualifications support operational capability, transferable skills and stronger leadership, giving you the knowledge and understanding to work confidently in a wide range of regulatory settings.


These pathways are designed for staff at all levels, from new entrants, through frontline officers, to senior practitioners who carry out inspections, audits or investigations. They build practical expertise in legal systems, powers and obligations, interventions and regulatory practice, and help lift both individual and organisational performance. Investing in your development sends a clear signal that your work matters and strengthens your team’s overall competency.

Choose the right programme for you:

New Zealand Certificate in Regulatory Practice – Core Knowledge (Level 3)

NZC RegPract L3

The Core Knowledge qualification is the first on the regulatory learning pathway developed with support from the Government Regulatory Practice Initiative (G-REG). As the standard for the sector, the programme provides learners an important understanding of New Zealand’s Regulatory System.

New Zealand Certificate in Regulatory Practice – Operational Knowledge (Level 4)

NZC RegPract L4 OK

The Operational Knowledge Qualification takes things one step further on the regulatory learning pathway.

The qualification is designed for those that are either preparing to or currently carrying out frontline regulatory compliance work. It is also relevant to those supporting others to carry out these tasks, including frontline officers, administrative support staff, technical advisers, and legal, policy, and communications advisers.

New Zealand Certificate in Regulatory Practice – Operational Practice (Level 4)

NZC RegPract L4 OP

The purpose of this qualification is to provide people employed in, or who intend to work in operational roles with knowledge of the operational context of regulatory practice. These people will typically carry out activities to achieve and maintain regulatory outcomes. 

This qualification will benefit local and central government organisations, and organisations that carry out regulatory work on their behalf, by providing people who can operate with understanding of the operational context of regulation under broad organisational guidance. 

New Zealand Certificate in Regulatory Practice – Specialised Operational Practice (Level 5)

NZC RegPract L5

The Specialised Operational Practice Qualification is a level 5 qualification tailored to experienced auditors, investigators and inspectors.

Working directly with our skilled assessors, learners will have a chance to reflect on their achievements as they put together a portfolio of their successes to demonstrate the skills that make them great at what they do.