The service sector’s Workforce Development Plan, Regional Roadmaps and Sector Profiles
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Earn as you learn and qualify for a great career in New Zealand's booming service industry.
ServiceIQ is the Industry Training Organisation (ITO) for a large part of New Zealand's vibrant and growing service industry.
We aim to have a world class New Zealand service industry through skilled and qualified people.
The service sector is a busy industry. Here are some feature articles on recent news and updates...
Living and breathing the ‘great training = winning visitor experience’ formula has seen Lake Tekapo Motels and Holiday Park chalk up another win: the ServiceIQ Holiday Park Visitor Experience 2019 award.
ServiceIQ is proud to be supporting the 2019 Got a Trade SpeedMeets.
Being a people person meant that Einnee Facey’s move from several years in banking and finance to a reception role at Russell’s TOP 10 Holiday Park was a real step forward.
Auckland War Memorial Museum Visitor Host, Parai Parai, has been recognised as a ServiceIQ Ambassador.
We're delighted to announce that the new Cookery in Schools (Level 2) programme is ready.
Almost two years ago ServiceIQ launched our eLearning resources for schools and providers. At the end of each course we offer students the opportunity to provide us with feedback.
ServiceIQ is pleased to be a premium sponsor of the Travel Agents Association New Zealand (TAANZ) 2019 National Travel Industry Awards.
ServiceIQ is again proud to be a key partner in the NSSCC, the country’s premiere cooking competition for up-coming chefs.
Income is defined as a value-generating activity, a verb concept.
Net Profit Margin is also known as the Return on Sales percentage.
We’ve made some changes that will streamline how we work with you. There are three main areas: Schools Transition Advisors, Schools compliance and Talent supply
ServiceIQ has released its submission on the Government’s vocational education and training (VET) system reform proposal. The submission, informed by many service sector employers and industry associations, agrees that there is room for improvement, but doesn’t support the proposal in its current form.
Job opportunities in many of the country’s service sectors show no sign of slowing according to new regional economic updates released by ServiceIQ, Industry Training Organisation for tourism, travel, retail, retail supply chain, aviation, hospitality and museums.
Coco Sun takes hundreds of enthralled visitors around New Zealand’s historic Larnach Castle & Gardens. Coco Sun can also claim a very interesting history. She was born and raised in China’s north eastern province of Liao Ning. As an adult, she moved to Japan where she graduated with a Master of Business Administration and Marketing from Aichi University in Nagoya (another city famous for a magnificent castle).
The current delivery timeframes for our print-to-order resources are longer than we, and you, expect.
When Eliesa Sime was a student at Mt Roskill Grammar in Auckland, his goal was to become a chef. For the last five years, he has been part of the team preparing delicious dishes for travellers at Auckland Airport’s luxury Novotel hotel. In late 2017, he successfully completed ServiceIQ’s premiere Cookery Apprenticeship achieving the New Zealand Certificate in Cookery Level 4 qualification and was promoted to demi chef.
We are delighted to let you know that ServiceIQ’s review of its Consent and Moderation Requirements (CMRs) has been completed successfully and the new documents are now available for you to use.
Like many young people attracted to a career in tourism, Shakira Kalksma knew, when she was studying the subject at school, that the exciting industry presented her with the perfect adventure. She just didn’t know where or what kind of role she’d land in the dazzling world spanning everything from outdoor pursuits to retail and hospitality.
Successful hospitality employers know that training and retaining great staff is essential for a successful and sustainable business. The challenge is how can those businesses who need to get staff up to speed quickly find a reliable way to do it. ServiceIQ now has the answer.
ServiceIQ is delighted to announce that new travel agents can now be assessed quickly and easily online to gain the industry’s professional qualification. Doing away with paperwork will also make it easy for users to complete the qualification at work.
Top service industry executive Tony Laskey has been appointed as ServiceIQ’s new General Manager – Industry Engagement, from 4 February.
