ServiceIQ is the workplace training specialist for a large part of Aotearoa New Zealand's service industry.
We help our customers succeed by growing their talent.
The service sector is an important industry. Here are some feature articles on recent news and updates...
International visitors brought in nearly $17 billion in the past year alone, and total tourism expenditure has reached record-breaking highs. But behind the economic celebration lies a pressing issue: the hospitality workforce is shrinking fast. With enrolments in tourism and hospitality education collapsing by over 70% in the past decade, the industry faces a critical talent shortage.
The Minister for Vocational Education Penny Simmonds has announced the results of the work-based learning consultation that was held in February.
Known worldwide for its natural thermal waters and exceptional visitor experience, Hanmer Springs Thermal Pools and Spa is not only a must-visit destination but also a shining example of a business dedicated to developing its people.
Quality Assurance plays a vital role behind the scenes, participating each year in NZQA Consistency Reviews for a range of qualifications. It’s part of our commitment ensuring every graduate is equipped with the skills and knowledge their qualification promises – no matter where or how they trained.
Aotearoa’s pharmacies are more than just a place to pick up a prescription – they’re the frontline of our healthcare system. And thanks to the Healthy Futures Pharmacy Gateway Programme, secondary school students are getting the opportunity to experience that vital role first-hand.
As an education provider offering NZQA qualifications, we are required to participate in NZQA Consistency Reviews each year for our various programmes. This quality assurance process ensures that our graduates consistently achieve the intended qualification outcomes and that our programmes provide real value to the sector.
At ServiceIQ, we know that training doesn’t have to be all textbooks and no fun – sometimes it’s about creating opportunities, making memories, and maybe spilling a little coffee along the way!
In a bold move to reshape leadership at Harvey Norman, supported by our ServiceIQ Industry Engagement team, the new Catalyst – Women in Leadership programme is creating exciting opportunities for women across the organisation.
Nine SkyCity cookery apprentices recently reached a significant milestone by completing the final Commercial Competence Assessment, the culminating practical requirement for the New Zealand Apprenticeship in Cookery (Levels 3 and 4).
Kia ora koutou, and welcome to our first ServiceIQ update for this year!
As the RNZAF’s iconic C-130H Hercules fleet retires after more than 60 years of dedicated service, we at ServiceIQ find ourselves reflecting on a legacy that is as much about personal triumphs as it is about national service.
If there is a perfect example of the benefits training can offer everybody, it may lie with the work of Cargill Academy Inhouse Education.
Hundreds of Kiwis attend Outward Bound courses every year, taking on the challenge of personal and professional development in the great outdoors. The person in charge of feeding them all is Outward Bound catering manager Marcel Rood.
Update: From Tuesday 29th October until Thursday, 19th December, pre-ordering for 2025 delivery of printed, blended and fully online products will be available.
As you may have seen in the media, the Minister for Tertiary Education and Skills has set clear expectations that all Te Pūkenga business divisions, including ServiceIQ, need to be financially sustainable. Only by being sustainable can we continue to support the needs of our learners and industry partners.
The Government has announced that Fees Free for the first year of study or training will finish at the end of 2024. A final-year Fees Free policy will replace it, starting from 1 January 2025.
The 2024 Eye in the Sky Leader in Aviation Award at this year’s prestigious Aviation Industry Association Conference has gone to Dave Evans, Aviation Sector Manager with ServiceIQ.
The government is currently reviewing the structure of the vocational education and training sector and New Zealanders are encouraged to have their say on the proposed structure.
Talking to Ron Cherian, you might first wonder if he’s a biologist because ‘adapting’ is something he mentions a lot. In fact, Ron is Delaware North’s General Manager of Food & Beverage for Wellington’s Sky Stadium. And the more you talk to him the more that focus on adaptation makes sense.
One of New Zealand’s iconic emblems is a flightless bird… it’s even on the roundel used by our Air Force… but Kiwis (the people, not the bird) have always been at the forefront of aerospace.
