Skip to content

 

Skills for the Aotearoa New Zealand service industry

ServiceIQ is the workplace training specialist for a large part of Aotearoa New Zealand's service industry.

We help our customers succeed by growing their talent.

 

News & updates

The service sector is an important industry. Here are some feature articles on recent news and updates...

  • MichaelBardrick thumb

    Creating freedom for the future

    If there is a perfect example of the benefits training can offer everybody, it may lie with the work of Cargill Academy Inhouse Education.

    Read more
    outward bound thumb

    A unique place to train

    Hundreds of Kiwis attend Outward Bound courses every year, taking on the challenge of personal and professional development in the great outdoors. The person in charge of feeding them all is Outward Bound catering manager Marcel Rood.

    Read more
    christmas closedown white thumb

    End of year dates

    Our last day in the office will be Friday, 20th December 2024 and we will reopen on Monday, 6th January 2025.

    Read more
    calendar2

    2025 Pre-Orders

    Update: From Tuesday 29th October until Thursday, 19th December, pre-ordering for 2025 delivery of printed, blended and fully online products will be available. 

    Read more
  • News IQ Ribbon Icon Gold

    Important: Changes to 2025 Readymade ServiceIQ Gateway Training

    As you may have seen in the media, the  Minister for Tertiary Education and Skills has set clear expectations that all Te Pūkenga business divisions, including ServiceIQ, need to be financially sustainable. Only by being sustainable can we continue to support the needs of our learners and industry partners.

    Read more
    feesfree thumb

    First-year Fees Free ends

    The Government has announced that Fees Free for the first year of study or training will finish at the end of 2024. A final-year Fees Free policy will replace it, starting from 1 January 2025.

    Read more
    humble achiever thumb

    ‘Humble achiever’ takes top aviation industry award

    The 2024 Eye in the Sky Leader in Aviation Award at this year’s prestigious Aviation Industry Association Conference has gone to Dave Evans, Aviation Sector Manager with ServiceIQ.

    Read more
    feedback vet thumb

    Vocational Education and Training Review

    The government is currently reviewing the structure of the vocational education and training sector and New Zealanders are encouraged to have their say on the proposed structure.

    Read more
  • Ron thumb

    A business with a real edge

    Talking to Ron Cherian, you might first wonder if he’s a biologist because ‘adapting’ is something he mentions a lot. In fact, Ron is Delaware North’s General Manager of Food & Beverage for Wellington’s Sky Stadium. And the more you talk to him the more that focus on adaptation makes sense.

    Read more
    Rino thumb

    Rewarding challenges

    One of New Zealand’s iconic emblems is a flightless bird… it’s even on the roundel used by our Air Force… but Kiwis (the people, not the bird) have always been at the forefront of aerospace.

    Read more
    jolanda cave thumb

    Roots back 180 years

    You might think tourism in Aotearoa New Zealand is a fairly new activity and, in many parts of the country, it is. 

    Read more
    janis gorrie thumb

    Career with colour

    Resene makes in New Zealand, and sells, the paint professionals use. Like the skilled and trained painters that swear by the products, the company makes sure its own people are skilled and trained too.

    Read more
  • philobrien thumb

    Removing barriers

    A big part of any training or learning, on-job or off, are the dry-sounding ‘learning materials’ or ‘resources’. But they’re vital to get right, and that’s where the ServiceIQ team led by Phil O’Brien comes in.

    Read more
    battleofthepans2024 thumb

    2024 Battle of the Pans Photo Album

    Bigger and better than ever, the 2024 Battle of the Pans saw 105 students compete across the four regional battles. 

    Read more
    Danielle genty nott thumb

    Continuity for service industry

    Service sector employers partnering with ServiceIQ for their workplace training will continue to receive exceptional service when General Manager of Industry Engagement, Clare Savage, heads off on parental leave and Danielle Genty-Nott will be filling in for Clare.

    Read more
    service sector insights gateway

    Employers, students and schools get big gains with Gateway

    There are six options in the new ServiceIQ Service Sector Insights Gateway. Each awards a student at least 20 NCEA credits at Level 3, all earned from Unit Standards that are core to on-job training in the relevant sector.

    Read more
  • Battle of the Pans Photos thumb

    2023 Battle of the Pans Photo Album

    The Battle of the Pans 2023 is now finished, and the dishes have been fantastic – here’s a look at what has been.

    Read more
    Delaware North 22 thumb

    Stadium hospo staff show their savvy

    Hospitality staff at the home of the All Blacks, Hurricanes, Wellington Phoenix FC, and Wellington Lions are tackling the hard mahi, getting structured training and NZQA credits. 

    Read more
    Taya Kaipo thumb

    Retail Apprenticeship opens doors

    Tayah Kaipo says completing the ServiceIQ Retail Apprenticeship programme has not only boosted her confidence, but also opened her eyes to a rewarding career and planted the idea of one day owning a store of her own.

    Read more
    Gateway Galore thumb

    New Gateway Galore

    “It’s been a real success”, enthuses Grant Hobbs, Gateway Coordinator at Auckland’s De La Salle College. “We’ve seen hundreds of young people engage with the workplace. Teachers and I have seen a real change in their maturity because they’re starting to work with adults. They’re starting to realise their own potential, and are gaining credits towards NCEQ Level 2 and Level 3.

    Read more
View all news & updates
Google+