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COVID-19

He waka eke noa – we are on this journey together

During New Zealand’s COVID-19 response, our team is working from home. We continue to support our employer customers and their on-job learners, and our school customers and their students.

Our team is here to assist you and is available by email Intel@ServiceIQ.org.nz or phone (0800 863 693). Please reach out to us at any time, for any reason, if you think we might be able to help you.

Kia ora anō tātou – best wishes and stay well.

The team at ServiceIQ

 


Skills for the New Zealand service industry

ServiceIQ is the Industry Training Organisation (ITO) for a large part of New Zealand's service industry.

We help our customers succeed by growing their talent.

 

Congratulations to David and Crystal from Kingsgate Hotel Dunedin who have completed their #ServiceIQ New Zealand C… https://t.co/clD3swRhww

News & updates

The service sector is an important industry. Here are some feature articles on recent news and updates...

  • National Sec School Culinaruy Chall thumb

    National Secondary Schools Culinary Challenge is back for 2020

    ServiceIQ is again proud to be a key partner in the NSSCC, the country’s premiere cooking competition for up-coming chefs - although in a different form this year, due to COVID-19

    Read more
    AndrewMcSweeney Sept18 thumb

    Young Kiwis getting great career opportunities

    Opportunities to build great careers in New Zealand’s thriving service sectors have been given a boost thanks to a ServiceIQ initiative that has just been funded by government, says ServiceIQ Chief Executive Andrew McSweeney.

    Read more
    19DEC thumb

    Some prices are changing

    There will be a small price increase for all-print cookery schools packs from 19 December, when they will increase to $40 including GST. Our blended online and print option prices remain the same.

    Read more
    new print supplier thumb

    Printing update

    As part of our commitment to on-going improvement, we've made a thorough review of our resources printing. This has led to a decision to move to a new print supplier that will improve service for you, including a reduction in delivery times.

    Read more
  • 13DEC thumb

    2020 Pre-orders and resource returns for pre-orders

    Get your pre-orders in now for 2020!

    Read more
    thumbsup thumb

    Employers and employees prefer on-job training

    A new study from Research First shows that service sector on-job training arranged by industry training organisation ServiceIQ has high levels of satisfaction.

    Read more
    MtRuapehu cadetship thumb

    Mt Ruapehu cadetship opens career doors for locals

    Mt Ruapehu is opening up mountains of opportunity to local career seekers.

    Read more
    New gateway pricing thumb

    Extension to Consent to Assess

    Extension to Consent to Assess or Programme of Study applications and Extension to Consent to Assess deadline for teaching beginning in 2020.

    Read more
  • AIP thumb new

    Assessment Intention Plan

    Our Assessment Intention Plan (AIP) for 2019 is well underway.

    Read more
    ROVE thumb

    Schools, ServiceIQ and RoVE: nothing changes

    The Government’s Reform of Vocational Education (RoVE) decision was announced on 1 August. As noted, the first steps are being taken towards the new system. The announcement made it clear that this will be a process that will take quite some time.

    Read more
    LakeTekapo thumb

    Winning formula equals Holiday Park success

    Living and breathing the ‘great training = winning visitor experience’ formula has seen Lake Tekapo Motels and Holiday Park chalk up another win: the ServiceIQ Holiday Park Visitor Experience 2019 award.

    Read more
    Einnee Facey thumb

    Russell-ing up TOP 10 service

    Being a people person meant that Einnee Facey’s move from several years in banking and finance to a reception role at Russell’s TOP 10 Holiday Park was a real step forward.

    Read more
  • Parai Parai Ambassador thumb

    Ambassador announced by ServiceIQ

    Auckland War Memorial Museum Visitor Host, Parai Parai, has been recognised as a ServiceIQ Ambassador.

    Read more
    NZC Hospo Programme of study thumb

    The art and science of preparing, cooking and serving food

    We're delighted to announce that the new Cookery in Schools (Level 2) programme is ready. 

    Read more
    feedback on elearning thumb

    Fantastic student feedback on our eLearning

    Almost two years ago ServiceIQ launched our eLearning resources for schools and providers. At the end of each course we offer students the opportunity to provide us with feedback. 

    Read more
    REFRESHER Income and Net profit thumb

    Colour Accounting refresher – Income and Net Profit Margin

    Income is defined as a value-generating activity, a verb concept. 

    Net Profit Margin is also known as the Return on Sales percentage.

    Read more
  • Streamlining

    Streamlining how we help you

    We’ve made some changes that will streamline how we work with you. There are three main areas: Schools Transition Advisors, Schools compliance and Talent supply

    Read more
    VET submission thumb

    VET Reform needs to involve industry much more says ServiceIQ

    ServiceIQ has released its submission on the Government’s vocational education and training (VET) system reform proposal. The submission, informed by many service sector employers and industry associations, agrees that there is room for improvement, but doesn’t support the proposal in its current form.

    Read more
    Regional Roadmaps update thumb

    New Zealand service industry job growth set to continue

    Job opportunities in many of the country’s service sectors show no sign of slowing according to new regional economic updates released by ServiceIQ, Industry Training Organisation for tourism, travel, retail, retail supply chain, aviation, hospitality and museums. 

    Read more
    Coco Sun thumb

    Not lost in translation

    Coco Sun takes hundreds of enthralled visitors around New Zealand’s historic Larnach Castle & Gardens. Coco Sun can also claim a very interesting history. She was born and raised in China’s north eastern province of Liao Ning. As an adult, she moved to Japan where she graduated with a Master of Business Administration and Marketing from Aichi University in Nagoya (another city famous for a magnificent castle). 

    Read more
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