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News and views you can use to help build your business and career.

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    Take the Next Step to Becoming a Bar Manager: Start with the Licence Controller Qualification

    Discover all the need-to-knows around ServiceIQ’s Licence Controller Qualification, better known as the LCQ. 

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    Real Progress: The Retail Career Path Made Easy

    The retail trade employs more than 220,000 people in New Zealand, accounting for around 9% of the nation’s total workforce, according to Stats NZ. With numerous entry points, flexible scheduling, and a controllable work-life balance, a career in retail is an attractive proposition for many.

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    Meet Krissie Hagan – Your Go To Guide for Everything LCQ

    If you serve alcohol in New Zealand, the chances are you may just need Krissie Hagan's help at some point.

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    On-the-job training to keep NZ's Tourism Industry thriving

    As inbound visitor numbers to New Zealand climb back to  86 % of pre‑COVID levels  (3.35 m arrivals to Feb 2025, Tourism New Zealand), discover how on-the-job training can give your tourism business a competitive edge.

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    Breaking barriers in uniform: Roshelle Jessop’s trailblazing career

    From first female carpentry apprentice and first female Specialist Search Team member in the NZ Army to world ranked powerlifter, the word 'trailblazer' is a great fit for Roshelle Jessop, Service Sector Advisor – Aviation, at ServiceIQ.

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    Tony Laskey on Newstalk ZB

    As the Industry Training Organisation for New Zealand’s service sector, ServiceIQ plays a key role in helping businesses grow through workplace learning.

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    Training that fits around the hustle: On-the-job upskilling for Hospitality teams

    Access to easy-to-apply, industry-recognised, real-world upskilling is the holy grail for employers and employees in the hospitality industry. In our latest article, we explain how flexible training integrates into your hospitality business without pulling staff off the floor. 

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