Great businesses get the basics right. Make sure you get your entry-level employees up to speed with the essentials of excellent customer service. The Visitor Savvy Award is ideal initial training for the tourism industry.
It is easily delivered to your employees, on the job, and at a pace that works for your business, and it's available in print or online. Your employees will be upskilled in: great customer service, standard operating procedures, and health and safety.
Get your new staff kitchen-ready quickly and easily, by upskilling them on-job in all the essentials of food safety, health & safety, customer service and more with the Hospitality Savvy Award. Designed for cafés, pubs, clubs, quick-service restaurants and take-away businesses, the bite-sized training programme is completed easily by new recruits on-job in only four months or less.
Great businesses get the basics right. Make sure you get your new supervisors and managers up to speed with the essentials of team leadership. The Team Lead Savvy Award is ideal initial team leadership training for every service sector employer. Your employees will be up-skilled in: team contribution, presenting and communicating, feedback for staff performance, and workplace problem solving.
Great businesses get the basics right. Make sure you get your entry-level employees up to speed with essential distribution skills. The Distribution Savvy Award is ideal initial training for any distribution operation. It is easily delivered to your employees, on the job, and at a pace that works for your business. Your employees will be up-skilled in: accurate quality customer service, goods and distribution technical skills, standard operating procedures, code of conduct, and health, safety and security practices.
To survive and thrive, great accommodation businesses need skilled people, fast. Now you can get your new recruits service-ready quickly and easily, by upskilling them on-job in all the essentials of guest room servicing, health and safety, maintaining and taking care of stock, and your standard operating procedures and code of practice.
The bite-size Accommodation Savvy Award induction training programme speedily delivers the must-have keys for all successful hotels, motels, lodges, motor inns, up-market holiday parks and retirement villages.
The Tour Guide Savvy Award recognises the skills and professionalism of team members who lead or plan guided experiences in tourism settings. This nationally recognised programme equips your staff to deliver engaging and memorable tours that reflect your unique story and leave a lasting impression on visitors. Delivered on the job at a pace that suits your business, it’s a practical and flexible way to support staff development. With print-based resources, learning fits easily into daily operations – helping grow your team’s confidence and your business reputation.
Great businesses get the basics right. Make sure you get your entry-level employees up to speed with the essentials of excellent customer service. The Retail Savvy Award is ideal initial training for the retail industry.
It is easily delivered to your employees, on the job, and at a pace that works for your business, and it's available in print or online. Your employees will be upskilled in: service delivery, product knowledge and health and safety.
Clubs are a cornerstone of Kiwi communities and they’re a unique part of the hospitality world. To keep your club thriving, you need staff who understand what makes the experience special for your members.
That’s where the Clubs Savvy Award comes in. This practical, on-the-job training programme equips new recruits with the essentials: health and safety, food safety, customer service and the key procedures that keep your club running smoothly.
