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Business needs

ServiceIQ will work with you to define what your business needs are and how best we can help you to meet them. Our simple business needs analysis takes into account a wide range of factors, including current skill levels among your staff and what is needed to help your business grow or improve its success.

Our expert advisors will also take into account your business plans, any in-house training capability and, of course, your training budget.

Because of our experience in the service sectors, we know what works and what doesn’t, and we also know what return you can expect from each training programme option, as well as what value each will add.

Business Analysis Diagram

More than just training

A business needs analysis recognises that there are many factors that impact on staff performance. By taking these into account you can rest assured that we have your best interests at heart, and you will be clear about the return and value you’re likely to see.

Some of the factors we may consider as we work with you are:

  • alignment of training objectives and company strategic direction
  • clear company operating policies and procedures
  • time and resources available for on the job training.

ServiceIQ will work in partnership with you so your people will receive the upskilling that’s right for your business, and be beneficial to them too.

The right investment in your staff is one of the best investments you can make for your business. Talk to one of our training advisors now about how we can help.