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A great career in the vibrant service industry starts at school 

The Service Career Kick-Starter introduces young Kiwis to the many career opportunities in New Zealand’s service industry. The booklet offers a huge range of exciting possibilities, helpful information, incredible career stories, and answers to your big questions. 

Service Career Kick-Starter

Kick-start a career with this great free download

This comprehensive guide introduces young Kiwis to the many career opportunities in Aotearoa New Zealand’s service industry. It’s packed full of helpful information.

Download your free copy

Hospitality course planning

Domains: Cookery, Food Safety, Food and Beverage, Hospitality Foundation

  1. Start by reading about Hospitality careers in our Hospitality Schools Career brochure. 
  2. Find the NZ Certificate in Hospitality L2 Programme of Study here. 
  3. Careers: With the ServiceIQ Career and Qualification Pathways, your students will discover that a role in the Hospitality sector is much more than a job. 
  4. Shop: Hospitality resources can be purchased from the ServiceIQ Shop.

For specific hospitality assistance, talk to your ServiceIQ Schools Advisor – Resources and Development:

Hospitality teacher experience and skill requirements

Hold recognised industry qualification at or above the level at which assessing, or can demonstrate equivalent knowledge and skills, and have sufficient industry experience:
  • Level 2 – 1 year industry experience and a qualification or 2 years industry experience.
  • Level 3 – 3 years of industry experience or demonstrate equivalent knowledge and skills.

Applying to extend scope

Consent to Assess is granted by the New Zealand Qualifications Authority (NZQA). Schools’ Consent to Assess Scope can be found on the NZQA website. Secondary schools are automatically granted a Base Scope of Consent to Assess against standards.

The Base Scope of assessment for Hospitality in Schools includes the Foundation Skills at Level 1 and 2 (Level 1: 15891, 15892, 15893, 15895, 15896, 15900, 15901, 15905, 15918, 15919, 15920, 15921, 19768, 19769, 19770, 21057, 21058, 21059, Level 2: 19771).

Schools intending to assess against additional unit standards should contact Ringa Hora for information and assistance.


Tourism and Tourism Māori course planning

Domains: Visitor Services, Travel, Tourism Māori Practices

  1. Start by reading about Tourism careers in our Tourism Schools Career brochure. 
  2. Find the NZ Certificate in Tourism L2 Introductory Skills Programme of Study here.  Note: L3 Māori Tourism units are on all schools’ base scope 
  3. Careers: With the ServiceIQ Career and Qualification Pathways, your students will discover that a role in the Tourism sector is much more than a job. 
  4. Shop: Tourism resources can be purchased from the ServiceIQ Shop.