Schools Online
Here you can find our fully online (online learning material and online assessment) and blended (mix of online learning material and printed assessment) products, which are hosted on a new learning platform, called Te Kete.
Please note: Some blended products are no longer available because they have been replaced by a new fully online equivalent.
Fully online products
Fully online Multi Training Packs
A fully online Multi Training Pack (MTP) is a collection of ServiceIQ learning material (online) and assessments (online) for more than one unit standard
Fully online Individual Training Packs
A fully online Individual Training Pack (ITP) is a collection of ServiceIQ learning material (online) and assessments (online) for a single unit standard
| Unit | Title | Level | Sector | View in shop |
| 15892 | Demonstrate knowledge of terminology used for food and recipes in commercial cookery | 1 | Hospo | Buy now |
| 15896 | Demonstrate knowledge of frying and grilling as cookery methods in the commercial catering industry | 1 | Hospo | Buy now |
| 15900 | Prepare, cook, and present meat in the hospitality industry | 1 | Hospo | Buy now |
| 15901 | Prepare and present fruit and vegetables in the hospitality industry | 1 | Hospo | Buy now |
| 15919 | Prepare and present hot finger food in the hospitality industry | 1 | Hospo | Buy now |
| 15920 | Prepare and present sauce and soup in the hospitality industry | 1 | Hospo | Buy now |
| 15921 | Prepare and cook a cake, a sponge and a batch of scones in the hospitality industry | 1 | Hospo | Buy now |
| 19770 | Prepare and present egg and cheese dishes in the hospitality industry | 1 | Hospo | Buy now |
| 21057 | Prepare, construct, and garnish mocktails for the hospitality industry | 1 | Hospo | Buy now |
| 21058 | Identify career pathways in the hospitality industry | 1 | Hospo | Buy now |
| 21059 | Demonstrate knowledge of knife care, use, storage, and carrying for the hospitality industry | 1 | Hospo | Buy now |
| Unit | Title | Level | Sector | View in shop |
| 167 | Practise food safety methods in a food business under supervision | 2 | Hospo | Buy now |
| 7123 | Apply a problem-solving model | 2 | Generic | Buy now |
| 13271 | Cook food items by frying | 2 | Hospo | Buy now |
| 13272 | Cook food items by baking | 2 | Hospo | Buy now |
| 13276 | Cook food items by grilling | 2 | Hospo | Buy now |
| 13278 | Cook food items by roasting | 2 | Hospo | Buy now |
| 13280 | Prepare fruit and vegetable cuts in a commercial kitchen | 2 | Hospo | Buy now |
| 13281 | Prepare and assemble, and present basic sandwiches for service | 2 | Hospo | Buy now |
| 13283 | Prepare and assemble, and present salads for service | 2 | Hospo | Buy now |
| 13285 | Handle and maintain knives in a commercial kitchen | 2 | Hospo | Buy now |
| 13344 | Demonstrate knowledge of the characteristics of cookery methods and their applications in commercial catering | 2 | Hospo | Buy now |
| 17285 | Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision | 2 | Hospo | Buy now |
| 20666 | Demonstrate basic knowledge of contamination hazards and control methods used in a food business | 2 | Hospo | Buy now |
| 22234 | Compare characteristics of international dishes and prepare and present international dishes | 2 | Hospo | Buy now |
| 24997 | Demonstrate knowledge of theft and fraud in a retail or distribution environment | 2 | Retail | Buy now |
| 28301 | Demonstrate knowledge of products and product information in a retail environment | 2 | Retail | Buy now |
| Unit | Title | Level | Sector | View in shop |
| 168 | Demonstrate knowledge of food contamination hazards, and control methods used in a food establishment | 3 | Hospo | Buy now |
| 13282 | Prepare, assemble, and present complex sandwiches for service in a commercial kitchen | 3 | Hospo | Buy now |
| 13316 | Prepare and cook basic pasta dishes in a commercial kitchen | 3 | Hospo | Buy now |
| 13325 | Prepare and bake basic cakes, sponges, and scones in a commercial kitchen | 3 | Hospo | Buy now |
| 13343 | Demonstrate knowledge of nutrition in commercial catering | 3 | Hospo | Buy now |
| 17284 | Demonstrate knowledge of coffee origin and production | 3 | Hospo | Buy now |
| 17288 | Prepare and present espresso beverages for service | 3 | Hospo | Buy now |
| 18497 | Demonstrate knowledge of culinary products, terms, and food preparation methods | 3 | Hospo | Buy now |
Blended products
Blended Individual Training Packs
A blended Individual Training Pack (ITP) is a collection of ServiceIQ learning material (online) and assessments (print) for a single unit standard
| Unit | Title | Level | Sector | View in shop |
| 15891 | Demonstrate knowledge of commercial cutlery and crockery types, uses, and care in the hospitality industry | 1 | Hospo | Buy now |
| 15895 | Demonstrate knowledge of boiling and baking in the commercial catering industry | 1 | Hospo | Buy now |
| 15905 | Serve non-alcoholic beverages to tables in the hospitality industry | 1 | Hospo | Buy now |
| 15918 | Demonstrate knowledge of work roles in the hospitality industry | 1 | Hospo | Buy now |
| Unit | Title | Level | Sector | View in shop |
| 57 | Provide customer service | 2 | Generic | Buy now |
| 62 | Maintain personal presentation and a positive attitude in a workplace involving customer contact | 2 | Generic | Buy now |
| 9677 | Communicate in a team or group which has an objective | 2 | Generic | Buy now |
| 11971 | Use safe work practices in a retail environment under supervision | 2 | Retail | Buy now |
| 11972 | Move goods manually and record stock movement in a retail or distribution environment | 2 | Retail | Buy now |
| 13273 | Cook food items by boiling | 2 | Hospo | Buy now |
| 13274 | Cook food items by poaching | 2 | Hospo | Buy now |
| 13275 | Cook food items by steaming | 2 | Hospo | Buy now |
| 13277 | Cook food items by braising and stewing | 2 | Hospo | Buy now |
| 13279 | Cook food items by microwaving | 2 | Hospo | Buy now |
| 13284 | Clean food production areas and equipment | 2 | Hospo | Buy now |
| 13334 | Prepare and cook jams | 2 | Hospo | Buy now |
| 14425 | Prepare and serve hot and cold non-alcoholic drinks for a commercial hospitality establishment | 2 | Hospo | Buy now |
| 14431 | Demonstrate knowledge of food service styles and menu types in the hospitality industry | 2 | Hospo | Buy now |
| 14434 | Prepare and clear areas for table service for a commercial hospitality establishment | 2 | Hospo | Buy now |
| 14436 | Provide table service for a commercial hospitality establishment | 2 | Hospo | Buy now |
| 14440 | Prepare and clear areas for counter food service for a commercial hospitality establishment | 2 | Hospo | Buy now |
| 14443 | Pack food and beverage orders for takeaway in a commercial hospitality environment | 2 | Hospo | Buy now |
| 14466 | Demonstrate knowledge of maintaining a safe and secure environment for people in the hospitality industry | 2 | Hospo | Buy now |
| 14469 | Provide customers with information about an establishment in the hospitality industry | 2 | Hospo | Buy now |
| 17286 | Prepare and present pressed coffee for service | 2 | Hospo | Buy now |
| 17287 | Prepare and present filtered coffee for service | 2 | Hospo | Buy now |
| 19771 | Prepare, cook and present seafood in the hospitality industry | 2 | Hospo | Buy now |
| 22428 | Prepare and serve tea | 2 | Hospo | Buy now |
| 24526 | Apply safe working practices in a commercial kitchen | 2 | Hospo | Buy now |
| 24726 NEW |
Describe and compare social and cultural impacts of tourism | 2 | Tourism | Buy now |
| 24727 NEW |
Describe and compare impacts of tourism on the environment | 2 | Tourism | Buy now |
| 24728 | Demonstrate knowledge of work roles in tourism | 2 | Tourism | Buy now |
| 24731 | Demonstrate knowledge of destination Aotearoa New Zealand | 2 | Tourism | Buy now |
| 24732 NEW |
Demonstrate knowledge of tourist characteristics and needs | 2 | Tourism | Buy now |
| 25000 | Demonstrate knowledge of security systems and procedures used in a retail or distribution environment | 2 | Retail | Buy now |
| 27510 | Identify customary kai Māori and describe its gathering process | 2 | Manaaki Marae | Buy now |
| 28145 | Interact with customers in a service delivery context | 2 | Generic | Buy now |
| 28295 | Demonstrate knowledge of serving customers in a retail environment | 2 | Retail | Buy now |
| 30288 | Pick and assemble goods for dispatch in a retail or distribution environment under supervision | 2 | Retail | Buy now |
| 30895 | Demonstrate knowledge of basic nutrition in commercial catering | 2 | Hospo | Buy now |
| 31287 | Prepare and provide kai service, as part of a team and under supervision, for manuhiri | 2 | Manaaki Marae | Buy now |
| Unit | Title | Level | Sector | View in shop |
| 378 | Provide customer service for international visitors | 3 | Generic | Buy now |
| 3727 | Demonstrate knowledge of Pacific Island countries as visitor destinations | 3 | Travel | Buy now |
| 13293 | Prepare and cook basic vegetable dishes in a commercial kitchen | 3 | Hospo | Buy now |
| 13314 | Prepare and cook egg dishes in a commercial kitchen | 3 | Hospo | Buy now |
| 13331 | Prepare and cook pickles, chutneys, and preserves in a commercial kitchen | 3 | Hospo | Buy now |
| 17784 | Discuss, examine and recite appropriate karakia in tourism Māori | 3 | Tourism Māori | Buy now |
| 17786 | Explain tikanga in tourism Māori | 3 | Tourism Māori | Buy now |
| 17791 | Explain kaitiaki practices in a tourism context | 3 | Tourism Māori | Buy now |
| 18211 | Demonstrate knowledge of Australia as a tourist destination | 3 | Travel | Buy now |
| 18212 | Demonstrate knowledge of New Zealand as a tourist destination | 3 | Travel | Buy now |
| 23755 NEW |
Identify and self-evaluate the demands of a specific role in a tourism workplace | 3 | Tourism | Buy now |
| 23764 NEW |
Demonstrate verbal communication skills in a wide range of tourism contexts | 3 | Tourism | Buy now |
| 23768 NEW |
Describe the legal rights and responsibilities of employees and employers in a tourism workplace | 3 | Tourism | Buy now |
| 24733 NEW |
Describe and promote a New Zealand tourist destination | 3 | Tourism | Buy now |
| 25508 | Demonstrate knowledge of world travel geography | 3 | Travel | Buy now |
| 26308 | Provide restaurant service in a hospitality establishment | 3 | Hospo | Buy now |
| 30916 | Prepare and present basic hot and cold canapés in a commercial kitchen | 3 | Hospo | Buy now |
| 31070 | Explain the importance of Māori place names, and use reo Māori greetings and farewells in tourism | 3 | Tourism Māori | Buy now |
| 33212 NEW |
Describe and analyse the economic, socio-cultural, and environmental impacts of tourism | 3 | Tourism | Buy now |
Note: Paper Student Assessments included in the packs need to be couriered out. Courier fees aren’t included in the prices listed.
Need help?
Guides and FAQs for Teachers and Students