Level 3 Service Sector Insights Gateway
Get your students Life and Work Ready
Give your students a big boost with Gateway programmes where all unit standard credits are at Level 3.
Plus, all the units deliver industry relevant skills and knowledge that is valued by employers.
Plus, the units give students a completion certificate, and a 20-credit head start into a related industry New Zealand Certificate or Apprenticeship.
With a comprehensive choice of service sector options, there is bound to be a Level 3 Service Sector Insights Gateway Programme to suit your school and students.
Aotearoa New Zealand’s service sectors are a key driver of our economy and offer huge career and vocational education opportunities. Whether your student has a passion for helping people, a desire to delve into logistics, or to one day become their own boss, a Service Sector Insights Gateway Programme is the right first step to help make the move from school into a career.
How it works
The school will arrange a work placement for their student/s.
They gain Level 3 NCEA credits that can also be used towards a relevant nationally recognised New Zealand Qualification. The school will purchase the customised ServiceIQ learning resources. The student will be supported by the ServiceIQ’s learning resources and store management to gain an understanding of the world of retail.
The student will complete the verifications and assessments with support of the workplace. Students’ work will be assessed by a ServiceIQ registered assessor or via an alternative assessor that meets all NZQA requirements.
Successful completion of any of the Service Sector Insights Gateway options will see students gain at least 20 credits, plus a completion certificate.
Benefits for students
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Gain Level 3 credits towards NCEA and receive an employer recognised completion certificate.
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Get real industry knowledge that’s useful in everyday life too.
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Enjoy the camaraderie from working as part of a real workplace team.
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Learn great industry skills and knowledge essential for a service sector career.
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Unit Standards achieved can be applied to a full workplace New Zealand Qualification.
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Learn in a supportive environment.
Programme details
Students will be assessed in these unit standards:
| Distribution Ready | |||
| Unit | Unit standard title | Level | Credits |
|
27927 |
Apply health, safety and security practices to a work role in a service delivery workplace |
3 | 5 |
|
27929 |
Apply standard operating procedures and the code of conduct to a work role in a service delivery workplace |
3 | 5 |
|
28501 |
Package goods in a retail or distribution facility |
3 | 5 |
| 28502 | Pick and assemble goods for dispatch in a retail or distribution facility | 3 | 5 |
| Total Credits | 20 |
| Retail Ready + * |
||||
| Unit | Unit standard title | Level | Credits | |
|
27927 |
Apply health, safety and security practices to a work role in a service delivery workplace | 3 | 5 | |
|
27928 |
Interact with other staff and managers, and customers to provide service delivery outcomes | 3 | 5 | |
|
24996 |
Explain the legal definitions and consequences of theft and fraud in a retail or distribution environment | 3 | 3 | |
|
11818 |
Demonstrate and apply product or service knowledge in a service delivery workplace | 3 | 4 | |
|
9681 |
Contribute within a team or group which has an objective | 3 | 3 | |
| Total Credits | 20 |
*[Note: Level 2 Retail Ready and Retail Ready Online remain available]
| Café Ready | ||||
| Unit | Unit standard title | Level | Credits | |
|
27940 |
Provide café table service in a hospitality establishment | 3 | 5 | |
|
14441 |
Provide café counter service in a hospitality establishment |
3 | 5 | |
|
18497 |
Demonstrate knowledge of culinary products, terms, and food preparation methods | 3 | 8 | |
|
17284 |
Demonstrate knowledge of coffee origin and production | 3 | 3 | |
| Total Credits | 21 |
| Hospo Ready | ||||
| Unit | Unit standard title | Level | Credits | |
|
27927 |
Apply health, safety and security practices to a work role in a service delivery workplace | 3 | 5 | |
|
27928 |
Interact with other staff and managers, and customers to provide service delivery outcomes | 3 | 5 | |
|
27929 |
Apply standard operating procedures and the code of conduct to a work role in a service delivery workplace |
3 | 5 | |
|
27955 |
Apply food safety practices in a food-related establishment |
3 | 5 | |
| Total Credits | 20 |
| Tourism Ready | ||||
| Unit | Unit standard title | Level | Credits | |
|
27927 |
Apply health, safety and security practices to a work role in a service delivery workplace | 3 | 5 | |
|
27929 |
Apply standard operating procedures and the code of conduct to a work role in a service delivery workplace | 3 | 5 | |
|
23759 |
Provide customer service experiences in a tourism workplace | 3 | 10 | |
| Total Credits | 20 |
| Accommodation Ready | ||||
| Unit | Unit standard title | Level | Credits | |
|
27927 |
Apply health, safety and security practices to a work role in a service delivery workplace | 3 | 5 | |
|
27928 |
Interact with other staff and managers, and customers to provide service delivery outcomes | 3 | 5 | |
|
27929 |
Apply standard operating procedures and the code of conduct to a work role in a service delivery workplace | 3 | 5 | |
|
14454 |
Service guest rooms for a commercial hospitality establishment | 3 | 5 | |
| Total Credits | 20 |
Any questions?
Want to know more about Gateway, how to sign up your students, and what are the costs involved?