Gateway Training
ServiceIQ offers a wide range of great Gateway training that helps students gain skills, experience, and kick-start a career in the services industry when they leave school. They’ll also gain unit standards and make professional contacts that can help open doors to a wide range of jobs and careers in aviation, tourism, hospitality and retail service.
The ultimate role could be a chef, retail supervisor, store manager, pilot, tour guide, travel consultant, restaurant food and beverage manager, aeronautical engineer, airport operations manager, air traffic controller, hotel manager, warehouse or retail distribution manager, tourism operator, and many more.
Gateway options
There are two types of Gateway training available: Readymade by ServiceIQ, and DIY where your school's Gateway Coordinators select the best ServiceIQ products to create tailor-made learning programmes for students. The DIY option is especially helpful for students who aspire to be cooks, chefs, or build a career in New Zealand’s tourism industry.
Gateway training takes place in the classroom and/or an industry workplace. Choose the most suitable options for your school and students below.
Gateway – In their own words
Watch these new videos about Building Retail Careers and Aviation Gateway.
Readymade
ServiceIQ Gateway Training
The readymade Gateway training has been created by ServiceIQ in partnership with industry businesses and organisations, and includes full training resources.
The Warehouse Red Shirts in Schools Gateway training
ServiceIQ and The Warehouse have partnered to offer students a glimpse of what it is like to work in retail.
Warehouse Stationery Blue Shirts in Schools Gateway training
ServiceIQ and Warehouse Stationery have partnered to offer students a glimpse of what it is like to work in retail.
McDonald's OASIS Gateway training
ServiceIQ and McDonalds have partnered to offer students a glimpse of what it is like to work in hospitality.
Domino's Gateway Programme
The Hot Hospitality Gateway Programme gives student a sound base to learn valuable new life and hospo skills.
Countdown SEEDS Programme
ServiceIQ and Countdown offer a programme that gives students a chance to get valuable work experience.
The Healthy Futures Gateway Programme
Healthy Futures is a Retail Gateway programme that gives students a chance to get valuable work experience in pharmacy retail.
Farmers Gateway Programme
ServiceIQ and Farmers give students a great opportunity to get in at the ground floor.
Noel Leeming Gateway Programme
ServiceIQ and Noel Leeming give students a chance to get valuable work experience in retail.
Auckland Airport Guest Experience Gateway Programme
ServiceIQ and Auckland Airport give students a great opportunity to get a real airport experience.
Retail Ready Online
When retail work placements aren’t possible, Retail Ready Online is the solution.
Aviation Gateway Flying Programme
ServiceIQ offer students a chance to find out what it's like to get behind the controls and fly an aircraft.
Aviation Gateway Aeroscience Programme
ServiceIQ offers students a chance to find out what it's like to work in a variety of aviation roles – on the ground and in the sky.
Level 3 Service Sector Insights Gateway
Give your students a big boost with Gateway programmes where all unit standard credits are at Level 3.
ServiceIQ Cultural Camp Gateway training
ServiceIQ offers a choice of fantastic Gateway Tourism Cultural Camps held at beautiful marae around the country.
DIY
ServiceIQ Gateway Training
Create your own training with our products
DIY Gateway invites Gateway coordinators to handpick products and create tailored training that best meets their students’ needs and career ambitions. There is a wide range of products to choose from across the different service sectors. Many schools use this proven approach to prepare students with great basic skills and knowledge essential for careers in tourism and hospitality, such as cooks, chefs, baristas, and food and beverage managers.
Important note
Gateway products must be ordered using the Gateway Student Registration and Resource Order Form. They cannot be ordered from our online shop. Schools resources will not be delivered during holiday periods.
Step-by-step Process Guide for DIY Gateway Training
To help you get DIY Gateway Training at your school, we have developed a step-by-step process guide for you to follow. All documents mentioned in this process guide can be downloaded in the Gateway Essential Downloads section at the very bottom of this page.
Download Step-by-step Process GuideFAQs
- organised – turn up on time, show they are reliable and able to manage their time effectively
- motivated – show pride in their personal presentation and have standards for their own work; show initiative, enthusiasm, and commitment; and be ready to accept responsibility
- able to take on board instructions and information
- able to demonstrate the appropriate levels of numeracy and literacy
- able to communicate effectively with customers and colleagues
- able to, or willing to, learn the skills needed to work effectively as part of a team and deal with customers appropriately.
- complete the Memorandum of Understanding and Student Registration Form (you can download these from the bottom of this page)
- study material arrives
- the student works through the study
- you send your student’s assessment to ServiceIQ or a registered assessor
- student’s credits are reported
- you order the certificate from ServiceIQ.
Gateway is available to all secondary school students in Years 11 to 13+.
Gateway students should be:
As well as workplace placements, students will have tasks and assessments to complete. They should have the self-motivation to work through these in their own time.
In return for the effort they put in, Gateway students will get a taste of what it is like to work in our sectors, helping them decide which careers are for them. They’ll also gain practical skills that they can take with them into future employment and their personal life, while achieving unit standards that count towards NCEA and higher qualifications.
ServiceIQ supports your school’s Gateway department or coordinator with options for students to complete a work placement and have their learning assessed against unit standards. This gives them a great opportunity to gain real workplace experience, which helps them make realistic career choices and land that first job.
Workplace learning through Gateway is organised through a formal arrangement with ServiceIQ, your school’s Gateway department and a registered workplace. This means that the staff in those workplaces have a clear understanding of the knowledge and skills to be gained by your students as well as the assessment of unit standards.
Once you and your student have decided on the right programme, it’s easy to get started.
Here’s how it works: