Real success stories
Discover the secrets to genuine success for your business and your people.
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Oamaru i-SITE wins national award
Oamaru’s i-SITE Visitor Information Centre was awarded ServiceIQ’s 2014 Staff Professional Development Award at the i-SITE Conference in Dunedin yesterday.
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Hotel Industry’s Newest Rising Star Honoured
Janelle McClintock of Auckland is the new ServiceIQ Hotel Industry Outstanding Young Executive of the Year.
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Amanda Roberts - The Museum Art Hotel
I want to be the general manager of a top hotel. I have already stepped through many roles and am now assistant general manager at The Museum Art Hotel.
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Jenn Harmon - RNZAF
I got all this training while being paid. I do not need to get a student loan. I also like to think that I am helping New Zealand too.
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Celia Refiti - Air New Zealand
One of the great things is helping first time travellers. They can be really nervous. Ensuring that their check-in process is as stress free as possible is so important. These little things make all the difference and are rewarding.
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Chris Dunand - Flightline Aviation
The aviation industry is a time-critical environment. Customers want their aircraft in the air, not in a workshop, so we are always under pressure to get planes operational as quickly as possible.
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Christopher Ngaro - Air New Zealand
One of the things I enjoy about working for Air New Zealand is the people I work with and the different attributes they bring to the job. From planning a flight, to baggage make-up through to actually loading a plane, it’s all about planning, communication and working as a team.
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Helen Gower - Auckland International Airport
I started with no formal training as a Customer Service Officer, over time gaining nationally recognised qualifications and moving up the career ladder along the way.
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Tim Draisey - Air New Zealand
I worked in a variety of areas in the engineering workshops with a focus on aircraft structure and mechanics. The hands on aspect of my apprenticeship matched my learning style. Now, as a licensed aircraft engineer, I can take my skills anywhere in the world.
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Sam Horsnell - Copthorne Hotel & Resort Bay of Islands
Embarking on the National Certificate I learnt more about the sales and marketing side of the convention and incentive role, and could eventually lead into hotel operations and management.