Real success stories
Discover the secrets to genuine success for your business and your people.
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Hotel Industry’s Newest Rising Star Honoured
Read moreJanelle McClintock of Auckland is the new ServiceIQ Hotel Industry Outstanding Young Executive of the Year.
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Amanda Roberts - The Museum Art Hotel
Read moreI want to be the general manager of a top hotel. I have already stepped through many roles and am now assistant general manager at The Museum Art Hotel.
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Jenn Harmon - RNZAF
Read moreI got all this training while being paid. I do not need to get a student loan. I also like to think that I am helping New Zealand too.
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Celia Refiti - Air New Zealand
Read moreOne of the great things is helping first time travellers. They can be really nervous. Ensuring that their check-in process is as stress free as possible is so important. These little things make all the difference and are rewarding.
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Chris Dunand - Flightline Aviation
Read moreThe aviation industry is a time-critical environment. Customers want their aircraft in the air, not in a workshop, so we are always under pressure to get planes operational as quickly as possible.
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Christopher Ngaro - Air New Zealand
Read moreOne of the things I enjoy about working for Air New Zealand is the people I work with and the different attributes they bring to the job. From planning a flight, to baggage make-up through to actually loading a plane, it’s all about planning, communication and working as a team.
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Helen Gower - Auckland International Airport
Read moreI started with no formal training as a Customer Service Officer, over time gaining nationally recognised qualifications and moving up the career ladder along the way.
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Tim Draisey - Air New Zealand
Read moreI worked in a variety of areas in the engineering workshops with a focus on aircraft structure and mechanics. The hands on aspect of my apprenticeship matched my learning style. Now, as a licensed aircraft engineer, I can take my skills anywhere in the world.
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Sam Horsnell - Copthorne Hotel & Resort Bay of Islands
Read moreEmbarking on the National Certificate I learnt more about the sales and marketing side of the convention and incentive role, and could eventually lead into hotel operations and management.
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Al Brown - Chef, Author, TV Presenter and Restaurateur
Read moreOver the years, many staff have moved from being a dishwasher to being in charge of the kitchen. There are so many career pathways available in hospitality. If you work hard and are willing to learn, opportunities will open up for you.