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Meri Kirihimete ki a koutou ko te whānau The ServiceIQ team finish at 12pm Friday 23 December 2022 and our offices…


News and views you can use to help build your business and career.

  • Tony Laskey thumb

    Senior executive fills ServiceIQ Director role

    With the appointment of Andrew McSweeney as inaugural Te Pūkenga Deputy Chief Executive Learner and Employer Experience and Attraction, ServiceIQ’s Tony Laskey is adding the role of Division Director to his current General Manager Industry Engagement title.

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  • reon hospoawards thumb

    Training expertise recognised by hospo professionals

    The quality and value of the workplace training that ServiceIQ delivers to the hospitality industry has been confirmed at this year’s Restaurant Association Canterbury Hospitality Awards. 

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  • top ten shelly beach thumb

    On-job training delivers success for top holiday parks

    Being committed to growing skills and talent has paid dividends for one outstanding New Zealand holiday park, and for an exceptional employee at another.  

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  • te pukenga powhiri thumb

    ServiceIQ joins Te Pūkenga Work Based Learning Limited

    Kaimahi and representatives from ServiceIQ and Te Pūkenga came together in Wellington this morning for a pōwhiri as ServiceIQ was welcomed into Te Pūkenga Work Based Learning Limited.

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  • Gateway Galore thumb

    New Gateway Galore

    “It’s been a real success”, enthuses Grant Hobbs, Gateway Coordinator at Auckland’s De La Salle College. “We’ve seen hundreds of young people engage with the workplace. Teachers and I have seen a real change in their maturity because they’re starting to work with adults. They’re starting to realise their own potential, and are gaining credits towards NCEQ Level 2 and Level 3.

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  • AnnualReportWebIcon

    Solid year for ServiceIQ despite COVID impacts

    COVID-19, planning for a ‘lift and shift’ transition, and rapidly changing customer needs and demand were just some of the challenges that the service sectors’ industry training organisation, ServiceIQ, faced last year.

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  • hinonga kokiri thumb

    Service sectors set up for success

    The future for Aotearoa’s service sectors is a little brighter today as Industry Training Organisation ServiceIQ has transferred $3 million to Ringa Hora, the new Services Workforce Development Council. The fund is for industry-led workforce and skills development projects in hospitality, tourism, retail, aviation, and travel.

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  • certificate ordering process thumb

    School students get NCEA credits for hospo competitions

    In pre-COVID times, hundreds of hospitality professionals joined battle for the accolade of being the best of the best, pitting their skills against each other in world-class cookery and food & beverage competitions.

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  • important changes thumb

    Important changes

    From 4 October 2021, responsibility for qualifications development, pre- and post-moderation, consent to assess, and programme endorsement moved from ServiceIQ to the new Ringa Hora – Services Workforce Development Council (WDC).  

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  • apprenticeship thumb

    Apprenticeships boost retail careers

    Top retailers across New Zealand are embracing the opportunity to offer eligible staff an apprenticeship.

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