Skip to content
Congratulations to David and Crystal from Kingsgate Hotel Dunedin who have completed their #ServiceIQ New Zealand C… https://t.co/clD3swRhww

News

News and views you can use to help build your business and career.

  • AYS Aotearoa thumb

    At Your Service Aotearoa – A Manifesto

    Meeting the labour and skill needs of the wellbeing sector.

    The service sector is a large and important part of the New Zealand economy, fostering significant employment and wealth opportunities.
    The sector accounts for 29% of New Zealand employment – nearly 600,000 people.

    Read more
  • No excuses FREE training

    No excuses! FREE training for gaming staff offered by ServiceIQ

    To help ensure safer gaming throughout New Zealand, ServiceIQ, Industry Training Organisation for the hospitality industry, together with Clubs New Zealand, is making its online training course free for staff working in bars and clubs that offer gaming. Please note: this was a time-limited offer and is no longer available.

    Read more
  • Silver lining

    Silver lining to skills shortage

    News of skills shortages, particularly a need for 200,000 more people working within the service sectors, continues to make headlines. 

    Read more
  • AYS Aotearoa thumb

    $48 billion industry at risk

    An industry that employs almost one in three New Zealanders is at risk, a new report on the service industry notes.

    Read more
  • AYS Aotearoa thumb

    Service sector ITOs urge action on training

    The four industry training organisations (ITOs) that deliver on and off-job training to New Zealand’s burgeoning service sector workforce have joined forces to issue a call to arms over mounting skills’ shortages.

    Read more
  • UAE Flag

    NZ on-job training qualifications take off in UAE

    A new agreement between the Knowledge and Human Development Authority (KHDA) of Dubai and ServiceIQ Industry Training Organisation (ITO) is a game-changer for the recognition of qualifications between the two countries.

    Read more
  • Vineyard Thumb

    Raising a glass to top shelf cellar door skills

    A new training assessment designed to recognise and reward high standards of customer service at New Zealand’s vineyard cellar doors will be welcomed by wineries around the country. 

    Read more
  • Ben

    Bite-sized chef training on the menu

    If a three-year chef’s apprenticeship seems too big a mouthful to commit to, you can prep your up-coming cooks with the skills they need to create your menu by using one or both of ServiceIQ’s bite-sized training programmes. 

    Read more
  • Telarc Registration ISO 9001 Thumb

    ServiceIQ first NZ Industry Training Organisation to get ISO 9001

    Globally-recognised international standard ISO 9001:2015 has been awarded to ServiceIQ, the country’s industry training organisation (ITO) for the service sectors of tourism, hospitality, aviation, retail, travel and museums.

    Read more
  • Marlborough student ready for takeoff news thumb

    Marlborough student ready for take-off with ServiceIQ Scholarship

    Joel Goldthorpe has been hooked on flying since age 15 when his father bought him a pilot experience flight trial at the Marlborough Aero Club in August 2015. 

    Read more