Real success stories
Discover the secrets to genuine success for your business and your people.
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A business with a real edge
Read moreTalking to Ron Cherian, you might first wonder if he’s a biologist because ‘adapting’ is something he mentions a lot. In fact, Ron is Delaware North’s General Manager of Food & Beverage for Wellington’s Sky Stadium. And the more you talk to him the more that focus on adaptation makes sense.
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Removing barriers
Read moreA big part of any training or learning, on-job or off, are the dry-sounding ‘learning materials’ or ‘resources’. But they’re vital to get right, and that’s where the ServiceIQ team led by Phil O’Brien comes in.
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Stadium hospo staff show their savvy
Read moreHospitality staff at the home of the All Blacks, Hurricanes, Wellington Phoenix FC, and Wellington Lions are tackling the hard mahi, getting structured training and NZQA credits.
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Retail Apprenticeship opens doors
Read moreTayah Kaipo says completing the ServiceIQ Retail Apprenticeship programme has not only boosted her confidence, but also opened her eyes to a rewarding career and planted the idea of one day owning a store of her own.
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Chef, apprentice, parent and teacher: Learning and earning on-job makes the difference
Read moreMoving seamlessly from school to the workplace can be a big leap but a good employer, with a commitment to on-job training programmes or apprenticeships, makes all the difference.
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Doing dishes to making dishes
Read moreSchool wasn’t doing it for Brooklyn O’Neil. He wanted to get out into the workforce and start making a go of things. So, he went looking for work and landed a job in a restaurant, in the classic starting-out role of dishwasher.
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Russell-ing up TOP 10 service
Read moreBeing a people person meant that Einnee Facey’s move from several years in banking and finance to a reception role at Russell’s TOP 10 Holiday Park was a real step forward.
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Not lost in translation
Read moreCoco Sun takes hundreds of enthralled visitors around New Zealand’s historic Larnach Castle & Gardens. Coco Sun can also claim a very interesting history. She was born and raised in China’s north eastern province of Liao Ning. As an adult, she moved to Japan where she graduated with a Master of Business Administration and Marketing from Aichi University in Nagoya (another city famous for a magnificent castle).
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For the joy of cooking
Read moreWhen Eliesa Sime was a student at Mt Roskill Grammar in Auckland, his goal was to become a chef. For the last five years, he has been part of the team preparing delicious dishes for travellers at Auckland Airport’s luxury Novotel hotel. In late 2017, he successfully completed ServiceIQ’s premiere Cookery Apprenticeship achieving the New Zealand Certificate in Cookery Level 4 qualification and was promoted to demi chef.
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Climb every mountain
Read moreLike many young people attracted to a career in tourism, Shakira Kalksma knew, when she was studying the subject at school, that the exciting industry presented her with the perfect adventure. She just didn’t know where or what kind of role she’d land in the dazzling world spanning everything from outdoor pursuits to retail and hospitality.