Real success stories
Discover the secrets to genuine success for your business and your people.
Stadium hospo staff show their savvy
Hospitality staff at the home of the All Blacks, Hurricanes, Wellington Phoenix FC, and Wellington Lions are tackling the hard mahi, getting structured training and NZQA credits.
Retail Apprenticeship opens doors
Tayah Kaipo says completing the ServiceIQ Retail Apprenticeship programme has not only boosted her confidence, but also opened her eyes to a rewarding career and planted the idea of one day owning a store of her own.
Chef, apprentice, parent and teacher: Learning and earning on-job makes the difference
Moving seamlessly from school to the workplace can be a big leap but a good employer, with a commitment to on-job training programmes or apprenticeships, makes all the difference.
Doing dishes to making dishes
School wasn’t doing it for Brooklyn O’Neil. He wanted to get out into the workforce and start making a go of things. So, he went looking for work and landed a job in a restaurant, in the classic starting-out role of dishwasher.
Russell-ing up TOP 10 service
Being a people person meant that Einnee Facey’s move from several years in banking and finance to a reception role at Russell’s TOP 10 Holiday Park was a real step forward.
Not lost in translation
Coco Sun takes hundreds of enthralled visitors around New Zealand’s historic Larnach Castle & Gardens. Coco Sun can also claim a very interesting history. She was born and raised in China’s north eastern province of Liao Ning. As an adult, she moved to Japan where she graduated with a Master of Business Administration and Marketing from Aichi University in Nagoya (another city famous for a magnificent castle).
For the joy of cooking
When Eliesa Sime was a student at Mt Roskill Grammar in Auckland, his goal was to become a chef. For the last five years, he has been part of the team preparing delicious dishes for travellers at Auckland Airport’s luxury Novotel hotel. In late 2017, he successfully completed ServiceIQ’s premiere Cookery Apprenticeship achieving the New Zealand Certificate in Cookery Level 4 qualification and was promoted to demi chef.
Climb every mountain
Like many young people attracted to a career in tourism, Shakira Kalksma knew, when she was studying the subject at school, that the exciting industry presented her with the perfect adventure. She just didn’t know where or what kind of role she’d land in the dazzling world spanning everything from outdoor pursuits to retail and hospitality.
Hooked on tourism!
ServiceIQ’s on-job training programmes are a good fit for Renée Bennett-Shields, manager of Nelson Tasman’s thriving i-SITE information office. In summer, she manages up to 13 staff looking after around 1500 visitors a day, plus she’s flat-out leading the marketing, communications and retail side of the non-stop seven-day a week operation.
Flight of imagination
Ever since she was at school, Angelina Singh aspired to work for “New Zealand’s iconic airline”. She didn’t know how it would happen, but all the way through university she held onto the idea and as soon as she graduated, she got onto Air New Zealand’s radar by registering for any jobs coming up. A few months later, her dream came true.