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Real success stories

Discover the secrets to genuine success for your business and your people.

  • Delaware North 22 thumb

    Stadium hospo staff show their savvy

    Hospitality staff at the home of the All Blacks, Hurricanes, Wellington Phoenix FC, and Wellington Lions are tackling the hard mahi, getting structured training and NZQA credits. 

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  • Taya Kaipo thumb

    Retail Apprenticeship opens doors

    Tayah Kaipo says completing the ServiceIQ Retail Apprenticeship programme has not only boosted her confidence, but also opened her eyes to a rewarding career and planted the idea of one day owning a store of her own.

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  • FelixKluge thumb

    Chef, apprentice, parent and teacher: Learning and earning on-job makes the difference

    Moving seamlessly from school to the workplace can be a big leap but a good employer, with a commitment to on-job training programmes or apprenticeships, makes all the difference.

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  • Brooklyn ONeil thumb

    Doing dishes to making dishes

    School wasn’t doing it for Brooklyn O’Neil. He wanted to get out into the workforce and start making a go of things. So, he went looking for work and landed a job in a restaurant, in the classic starting-out role of dishwasher.

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  • Einnee Facey thumb

    Russell-ing up TOP 10 service

    Being a people person meant that Einnee Facey’s move from several years in banking and finance to a reception role at Russell’s TOP 10 Holiday Park was a real step forward.

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  • Coco Sun thumb

    Not lost in translation

    Coco Sun takes hundreds of enthralled visitors around New Zealand’s historic Larnach Castle & Gardens. Coco Sun can also claim a very interesting history. She was born and raised in China’s north eastern province of Liao Ning. As an adult, she moved to Japan where she graduated with a Master of Business Administration and Marketing from Aichi University in Nagoya (another city famous for a magnificent castle). 

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  • Eliesa Sime thumb

    For the joy of cooking

    When Eliesa Sime was a student at Mt Roskill Grammar in Auckland, his goal was to become a chef. For the last five years, he has been part of the team preparing delicious dishes for travellers at Auckland Airport’s luxury Novotel hotel. In late 2017, he successfully completed ServiceIQ’s premiere Cookery Apprenticeship achieving the New Zealand Certificate in Cookery Level 4 qualification and was promoted to demi chef.  

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  • Shakira Kalksma thumb

    Climb every mountain

    Like many young people attracted to a career in tourism, Shakira Kalksma knew, when she was studying the subject at school, that the exciting industry presented her with the perfect adventure. She just didn’t know where or what kind of role she’d land in the dazzling world spanning everything from outdoor pursuits to retail and hospitality.     

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  • Renee Bennett Shields thumb

    Hooked on tourism!

    ServiceIQ’s on-job training programmes are a good fit for Renée Bennett-Shields, manager of Nelson Tasman’s thriving i-SITE information office. In summer, she manages up to 13 staff looking after around 1500 visitors a day, plus she’s flat-out leading the marketing, communications and retail side of the non-stop seven-day a week operation. 

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  • Angelina Singh thumb

    Flight of imagination

    Ever since she was at school, Angelina Singh aspired to work for “New Zealand’s iconic airline”. She didn’t know how it would happen, but all the way through university she held onto the idea and as soon as she graduated, she got onto Air New Zealand’s radar by registering for any jobs coming up. A few months later, her dream came true. 

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