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Schools Online
Guides for Students and Teachers


Te Kete is Te Pūkenga | ServiceIQ's Learning Management System

On this page you can find:

Student guide

Watch the video and/or download the pdf to help make your online experience even better.

Trainee guide



Te Kete – Student guide PDF

Download this Te Kete complete guide for students.

Teacher guide


Te Kete – Teacher guide PDF

Download this Te Kete complete guide for teachers.

'How to ...' 

Videos and downloadable PDF guides to help teachers get the best from our Te Kete online learning and assessment system.

How to access Te Kete

Allocate a unit to a student.

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Allocate a unit to a teacher.

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Mark your student's completed assessment.

Tips – 'Dos and Don'ts'


Te Kete – Tips to save your assessment progress

Download this PDF with the Dos and Don'ts.

From the experts in the classroom

Listen to Nada Drummond – Head of Department for Food Technology at Waiuku College, and Emma Cooper – a Food Technology and Hospitality Teacher at John Paul College, sharing their insightful experiences with Te Kete.

Teacher feedback


Watch a webinar

Watch this video from November 2023.





When will ServiceIQ move away from paper to only online learning and assessment?

Then are no plans for this. Paper options will remain for those who need them.

What is the cost of an online Unit Standard (Te Kete) per student?

Packs of four units are $50+GST ($57.50). Single units are $20+GST ($23.00) per student. Unlike print, the cost is the same no matter how big the unit is and online learning plus assessment does not incur freight costs.

Can I download completed student assessments for external moderation?

Yes, you can easily download the assessment and can share it as a PDF file with any external entity for moderation.

Can my students upload documents, photos, videos etc?

Yes, both students and teachers can upload files such as photos, documents, and videos.

During the year, can a student be moved from one teacher to another?

Yes, this can be done in Te Kete.

Can a student access learning materials and assessments at the same time?

Yes, students can open more than one browser tab and have the learning material in one and their assessment in another.

Are there any 'How to instructions' available for Te Kete?

Yes, there is a full downloadable instruction guide plus short ‘How to’ videos’ for all the key Te Kete features, available on this page (see above). 

 What is Te Kete?

Te Kete is Te Pūkenga | ServiceIQ's Learning Management System.


Which browser should I use?

Te Kete (powered by Canvas) should be used on current or previous major releases of Chrome, Firefox or Safari. It may also be used on Edge, but Internet Explorer is not supported.


What should I use on mobile devices?

Canvas is designed to be used within Canvas mobile applications. These apps can be downloaded from the app store or play store on your phone.


How do I log into Te Kete?

To access the login screen, use the following link: