News and views you can use to help build your business and career.
No excuses! FREE training for gaming staff offered by ServiceIQ
To help ensure safer gaming throughout New Zealand, ServiceIQ, Industry Training Organisation for the hospitality industry, together with Clubs New Zealand, is making its online training course free for staff working in bars and clubs that offer gaming. Please note: this was a time-limited offer and is no longer available.
Silver lining to skills shortage
News of skills shortages, particularly a need for 200,000 more people working within the service sectors, continues to make headlines.
$48 billion industry at risk
An industry that employs almost one in three New Zealanders is at risk, a new report on the service industry notes.
Service sector ITOs urge action on training
The four industry training organisations (ITOs) that deliver on and off-job training to New Zealand’s burgeoning service sector workforce have joined forces to issue a call to arms over mounting skills’ shortages.
NZ on-job training qualifications take off in UAE
A new agreement between the Knowledge and Human Development Authority (KHDA) of Dubai and ServiceIQ Industry Training Organisation (ITO) is a game-changer for the recognition of qualifications between the two countries.
Raising a glass to top shelf cellar door skills
A new training assessment designed to recognise and reward high standards of customer service at New Zealand’s vineyard cellar doors will be welcomed by wineries around the country.
ServiceIQ first NZ Industry Training Organisation to get ISO 9001
Globally-recognised international standard ISO 9001:2015 has been awarded to ServiceIQ, the country’s industry training organisation (ITO) for the service sectors of tourism, hospitality, aviation, retail, travel and museums.
Marlborough student ready for take-off with ServiceIQ Scholarship
Joel Goldthorpe has been hooked on flying since age 15 when his father bought him a pilot experience flight trial at the Marlborough Aero Club in August 2015.
Delaware North at Wellington airport wins NZ’s top hospitality award again
When you stop for coffee and a bite to eat at Wellington airport, there’s a high chance you’ll be served by New Zealand’s top hospitality team.